[Resolved!] Floral Lantern 1 issue

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[Resolved!] Floral Lantern 1 issue

Postby LittleMansMomma (134170617) » Wed Feb 13, 2019 5:04 pm

Floral Lantern 1 can't be placed in the room. I've cleared cache and refreshed several times and it still won't stay put. The other 2 are working fine for me. :)
Last edited by Viking Tristan on Tue Feb 19, 2019 11:20 am, edited 1 time in total.
Reason: Floral Lantern 1 has been fixed!
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LittleMansMomma (134170617)
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Re: Floral Lantern 1 issue

Postby C (102173326) » Wed Feb 13, 2019 7:15 pm

same here and what about the people who paid for the free room ? are they being reimbursed
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C (102173326)
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Re: Floral Lantern 1 issue

Postby Viking Tristan » Fri Feb 15, 2019 12:54 pm

LittleMansMomma (134170617) wrote:Floral Lantern 1 can't be placed in the room. I've cleared cache and refreshed several times and it still won't stay put. The other 2 are working fine for me. :)


Hiya LittleMansMomma - thanks for bringing this to our attention! I've just tested this out on my end and ran into the exact same issue; so sorry about that! I've gone ahead and passed this issue along to the appropriate team and will update this thread when I hear back from them. Sit tight! :D


Edit 02/19/2019 15:16 YoWorld Time: I'm very happy to report that the Floral Lantern 1 has been fixed! Make sure to clear your browser cache to ensure the update has been applied to your account. :thumbsup:


C (102173326) wrote:same here and what about the people who paid for the free room ? are they being reimbursed


Great question, C! Any player affected by the Tropical Room Avenue EFE2019 hiccup should have been reimbursed automatically. If you were affected and somehow missed, your best bet is to submit a Help Ticket by using the Help tab at the top of YoWorld and letting them know what happened. They'll get you sorted in no time! :thumbsup:
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Viking Tristan
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