Cant get into Challenge for last day !!!

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Cant get into Challenge for last day !!!

Postby Squeeler (118363698) » Wed Feb 06, 2019 5:32 pm

I have 145 gems on the latest event challenge and was waiting for the final day to get 5 more so I could open 150 chest. When I click on the Event Gem it doesn't take me anywhere. I cant get in to the challenge at all to spend the last of my Gems!!! Let me in!
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Squeeler (118363698)
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Re: Cant get into Challenge for last day !!!

Postby MrPlayer Platinum (13463346) » Wed Feb 06, 2019 5:50 pm

It isn't loading- I tried multiple browsers, multiple Apps!!
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MrPlayer Platinum (13463346)
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Re: Cant get into Challenge for last day !!!

Postby Rosie Posie (138357781) » Wed Feb 06, 2019 6:00 pm

I can't get into the event I have gems I waiting for today so I can spend the rest I have
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Rosie Posie (138357781)
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Re: Cant get into Challenge for last day !!!

Postby Doodler (10729465) » Wed Feb 06, 2019 6:13 pm

Nope, can't get in either!
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Re: Cant get into Challenge for last day !!!

Postby Squeeler (118363698) » Wed Feb 06, 2019 6:31 pm

Have submitted a ticket so will see what happens. I see that a few people have received the wrong scores too, I hadn't actually checked mine and now can't get in to see if my score was right (I was a little disappointed when I received the score but didn't think to check). I really enjoy doing these challenges though and think the gifts are really good, so won't complain too bitterly? :)
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Squeeler (118363698)
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Re: Cant get into Challenge for last day !!!

Postby k (9002972) » Wed Feb 06, 2019 6:41 pm

i can't get it to open either =(
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Re: Cant get into Challenge for last day !!!

Postby Tracy (121477423) » Wed Feb 06, 2019 8:35 pm

I couldn't get into it either to get my rest of gems. the last decor challenge also didn't count any of the SF2018 items, and I had used both. :shocked:
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Tracy (121477423)
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Re: Cant get into Challenge for last day !!!

Postby Squeeler (118363698) » Thu Feb 07, 2019 1:44 am

BVG replied to my ticket, they said that they had disabled the Gem challenge as it wasn't working as it should and will let everyone know when they are going to re-activate it. Not sure if I will still have the 145 gems back though. Hope they do restart it soon as I love doing the challenges!
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Squeeler (118363698)
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Re: Cant get into Challenge for last day !!!

Postby Tammy (106912646) » Thu Feb 07, 2019 12:31 pm

Not cool that we couldn't get in for the last couple days.
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Re: Cant get into Challenge for last day !!!

Postby Sam (9816384) » Thu Feb 07, 2019 2:34 pm

Same problem! Couldn't get in yesterday or today! I wanted to use the rest of my gems!!! :wailing:
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Sam (9816384)
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Re: Cant get into Challenge for last day !!!

Postby Jay (10960286) » Thu Feb 07, 2019 2:41 pm

:wailing: same as you guys, that's a shame I wanted to do the last day. also my desktop daily prizes reset to day 1 - it always misses the final day ($10). i haven't missed a day, my daily coins & Feb valentines thing show that.
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Re: Cant get into Challenge for last day !!!

Postby Gretchen (168913921) » Fri Feb 08, 2019 1:07 pm

They finally brought the gem icon back to get into the challenge but don't give the last 5 free gems they owe us go open another gift! I was ripped off!
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Re: Cant get into Challenge for last day !!!

Postby Kelly (169747174) » Fri Feb 08, 2019 1:09 pm

I didn't get my last 5 free gems either and that was all i needed to open another box!
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Kelly (169747174)
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Re: Cant get into Challenge for last day !!!

Postby Stacey (186047797) » Sat Feb 09, 2019 12:24 pm

I have the same problem so I gave up on it
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