Maintenance during gem challenges...

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Maintenance during gem challenges...

Postby BIZMO McFUNYUNS (120422896) » Mon Jan 14, 2019 1:01 pm

Can you guys please stop doing maintenance during the gem challenges?

Im in edit mode placing things from the store, and I have to close out and start all over. This is the 3rd time its happened to me. Today tho, I was almost done so I went ahead and submitted the room.
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Re: Maintenance during gem challenges...

Postby Skylar Heartbinder (119863787) » Mon Jan 14, 2019 1:12 pm

:( hate when that happens. The worst is when all the items go back to inventory. So time consuming to replace everything.
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Re: Maintenance during gem challenges...

Postby Theresa (122233016) » Mon Jan 14, 2019 1:27 pm

i complained about this ages ago during the Underworld Challenge i think it was. im in the UK and usually do them when i get home at tea time if i don't have time the night before. our reset time each day is 9pm. on one challenge i was really busy and came on with about an hour to go which would've been plenty of time, only they decided to do a maintenance and it wasn't urgent we found out after. they started it about 8pm and it finished at 9pm! i think it was they added some new feature so could've done it after 9pm or the next day when its just voting or day after when its just reveal! :sad:
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Re: Maintenance during gem challenges...

Postby BIZMO McFUNYUNS (120422896) » Tue Jan 15, 2019 12:31 pm

Im really hoping that they will stop doing it. I mean, cant it be done like right after the challenge is over?
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Re: Maintenance during gem challenges...

Postby Viking David » Tue Jan 15, 2019 12:35 pm

YUDONT NOMEE (120422896) wrote:Im really hoping that they will stop doing it. I mean, cant it be done like right after the challenge is over?


Unfortunately, in some cases, it can't wait. We do apologize for the inconvenience though.
:D :thumbsup:
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Re: Maintenance during gem challenges...

Postby NoahxRPPxRPA (185873900) » Tue Jan 15, 2019 12:45 pm

Maybe the gem events will stop and they'll be less lag. :)
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Re: Maintenance during gem challenges...

Postby SL SheOwnsU69 (181744605) » Tue Jan 15, 2019 1:39 pm

So your asking them not to do maitenance while the gem event is going? Which is what like 30 days idk???? Ummm..... :quiet:
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Re: Maintenance during gem challenges...

Postby Lori (131347843) » Tue Jan 15, 2019 2:21 pm

SL SheOwnsU69 (181744605) wrote:So your asking them not to do maitenance while the gem event is going? Which is what like 30 days idk???? Ummm..... :quiet:


No, I think they are asking for maintenance not to be scheduled an hour before the time to submit an entry for the gem events, which doesn't allow people to be able to finish and submit their entries. That has happened over the past 3 challenges and other times before.
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Re: Maintenance during gem challenges...

Postby Theresa (122233016) » Tue Jan 15, 2019 5:11 pm

Lori (131347843) wrote:
SL SheOwnsU69 (181744605) wrote:So your asking them not to do maitenance while the gem event is going? Which is what like 30 days idk???? Ummm..... :quiet:


No, I think they are asking for maintenance not to be scheduled an hour before the time to submit an entry for the gem events, which doesn't allow people to be able to finish and submit their entries. That has happened over the past 3 challenges and other times before.

yes exactly! :thumbsup: ... no harm in them doing a maintenance, that isn't urgent, at 9pm when the timer re-starts... not at 8pm when there is an hour to go to submit a challenge! when i complained it wasn't even an urgent one either, it may have been when they introduced the new decorating style. if they waited until after 9pm we would have only lost an hour of a full 24 hours voting time. or better still when we have 24 hours to click 'reveal'!
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