FREE GIFTS NOT WORKING

Report bugs and gather information on known issues.

FREE GIFTS NOT WORKING

Postby Jenni Lee (167495417) » Sat Sep 15, 2018 9:28 pm

I AM UNABLE TO GIVE OR RECEIVE FREE GIFTS. CLICK ON THE ICON AND NOTHING HAPPENS.
User avatar
Jenni Lee (167495417)
YoWorld Level: 259
YoWorld Start Date: Aug 17, 2010
 
Forum Posts: 7
Forum Title: YoNewbie

Re: FREE GIFTS NOT WORKING

Postby TL MidgetSasquatch (187264144) » Sun Sep 16, 2018 6:25 am

Welcome to forums! :hug:

Now, I'm unsure what do you mean by "I click on the icon". Free gifts as coin chests are sent/received via toolbar above your game window, for sending you click on tab 'Free Gifts', then 'Select All' and then 'Send' as many times as necessary. For receiving them, go to 'Inbox' tab and click on 'Accept All' as many times as necessary.

Is that what you meant? :?:
The eagle flies alone
ImageImage
User avatar
TL MidgetSasquatch (187264144)
YoWorld Level: 254
YoWorld Start Date: Nov 03, 2016
 
Forum Posts: 3358
Forum Title: YoAficionado
Location: Leading zeroes in your stack pointer

Re: FREE GIFTS NOT WORKING

Postby Jenni Lee (167495417) » Sun Sep 16, 2018 2:35 pm

When the game loads, all menu boxes along the top are grayed out except "FREE GIFTS", "COMMUNITY" and "INBOX". When I click on free gifts, nothing happens--no more friends/buddies to select. Inbox option also does not work--nothing happens. Community option works fine. No other menu options are available as they are grayed out. This started happening yesterday and remains a problem.
User avatar
Jenni Lee (167495417)
YoWorld Level: 259
YoWorld Start Date: Aug 17, 2010
 
Forum Posts: 7
Forum Title: YoNewbie

Re: FREE GIFTS NOT WORKING

Postby Jenni Lee (167495417) » Sun Sep 16, 2018 3:16 pm

My game is a mess! In addition to problems listed above I am unable to delete certain items from inventory. Most importantly, the HELP icon is grayed out so I cannot submit a support ticket. HELP!!
User avatar
Jenni Lee (167495417)
YoWorld Level: 259
YoWorld Start Date: Aug 17, 2010
 
Forum Posts: 7
Forum Title: YoNewbie

Re: FREE GIFTS NOT WORKING

Postby Jenni Lee (167495417) » Sun Sep 16, 2018 3:18 pm

I've tried all of the suggested actions like clearing flash case, browser cache, deleting app and restarting. Nothing works!
User avatar
Jenni Lee (167495417)
YoWorld Level: 259
YoWorld Start Date: Aug 17, 2010
 
Forum Posts: 7
Forum Title: YoNewbie

Re: FREE GIFTS NOT WORKING

Postby TL MidgetSasquatch (187264144) » Sun Sep 16, 2018 3:29 pm

App like desktop app? Try browser, mine is properly displayed and working on Vivaldi and Puffin.
The eagle flies alone
ImageImage
User avatar
TL MidgetSasquatch (187264144)
YoWorld Level: 254
YoWorld Start Date: Nov 03, 2016
 
Forum Posts: 3358
Forum Title: YoAficionado
Location: Leading zeroes in your stack pointer

Re: FREE GIFTS NOT WORKING

Postby Jenni Lee (167495417) » Sun Sep 16, 2018 3:33 pm

I am not using the desktop app. I deleted YW app in FB, then reloaded it. I use the Flash version. BVG, I need help!
User avatar
Jenni Lee (167495417)
YoWorld Level: 259
YoWorld Start Date: Aug 17, 2010
 
Forum Posts: 7
Forum Title: YoNewbie

Re: FREE GIFTS NOT WORKING

Postby TL MidgetSasquatch (187264144) » Sun Sep 16, 2018 3:36 pm

You mean Gameroom? And all versions are flash... The whole game is flash. Do you mind telling me which browser are you using? I've seen quite a few complains today and I haven't been touched by either of those issues. :?:
The eagle flies alone
ImageImage
User avatar
TL MidgetSasquatch (187264144)
YoWorld Level: 254
YoWorld Start Date: Nov 03, 2016
 
Forum Posts: 3358
Forum Title: YoAficionado
Location: Leading zeroes in your stack pointer

Re: FREE GIFTS NOT WORKING

Postby YoPeg (113066689) » Sun Sep 16, 2018 3:51 pm

Not able to send free gifts either.
User avatar

YoPeg (113066689)
YoWorld Level: 241
YoWorld Start Date: Aug 09, 2009
 
Forum Posts: 4
Forum Title: YoNewbie

Re: FREE GIFTS NOT WORKING

Postby Jenni Lee (167495417) » Sun Sep 16, 2018 4:35 pm

NOW I AM UNABLE TO CLICK ON EVENT VOTING BUTTON!!
User avatar
Jenni Lee (167495417)
YoWorld Level: 259
YoWorld Start Date: Aug 17, 2010
 
Forum Posts: 7
Forum Title: YoNewbie

Re: FREE GIFTS NOT WORKING

Postby Jenni Lee (167495417) » Sun Sep 16, 2018 4:36 pm

USING CHROME AND LOSING MORE AND MORE FUNCTIONALITY IN THIS GAME SINCE YESTERDAY
User avatar
Jenni Lee (167495417)
YoWorld Level: 259
YoWorld Start Date: Aug 17, 2010
 
Forum Posts: 7
Forum Title: YoNewbie

Re: FREE GIFTS NOT WORKING

Postby TL MidgetSasquatch (187264144) » Sun Sep 16, 2018 4:41 pm

https://vivaldi.com/

This browser should work fine for you.
The eagle flies alone
ImageImage
User avatar
TL MidgetSasquatch (187264144)
YoWorld Level: 254
YoWorld Start Date: Nov 03, 2016
 
Forum Posts: 3358
Forum Title: YoAficionado
Location: Leading zeroes in your stack pointer

Re: FREE GIFTS NOT WORKING nothing WORKING

Postby Junnie (105269194) » Mon Sep 17, 2018 7:21 am

The only Tab that works for me is "Community" Also....SInce yesterday, I Cannot send in a Ticket... Cannot VOTE on Challenge, Cant collect Voting Gems, Cant Get into Auction House....Mrgaphone Cant Click On Nothing.....When is this Going to be FIXED????
User avatar
Junnie (105269194)
YoWorld Level: 324
YoWorld Start Date: Jun 13, 2009
 
Forum Posts: 1
Forum Title: YoNewbie

Re: FREE GIFTS NOT WORKING

Postby TL MidgetSasquatch (187264144) » Mon Sep 17, 2018 7:29 am

I haven't had either of those issues and it's possibly linked to Chrome update/Flash update/Facebook code changes. So, possible solutions would be:
1. Try different browser - Vivaldi/Opera/Gameroom app should work fine, Vivaldi download link is just one message up
2. Try loading game via it's original domain, you can read how to do it in this thread https://forums.yoworld.com/viewtopic.php?f=2&t=184025&p=4068303&, thanks to Jester for sharing this.
One of those should work.
The eagle flies alone
ImageImage
User avatar
TL MidgetSasquatch (187264144)
YoWorld Level: 254
YoWorld Start Date: Nov 03, 2016
 
Forum Posts: 3358
Forum Title: YoAficionado
Location: Leading zeroes in your stack pointer

Re: FREE GIFTS NOT WORKING

Postby ZipLocket (144540244) » Mon Sep 17, 2018 7:36 am

When the icons are greyed out for me. I have to "unblock" flash.
Or Accept cookies.

I use chrome when i load in a flash pop up to accept install pops up. if I click the button to install, it just enables flash so that is what i do. I allow the enable flash. Flash is fazing out of all sites by 2020 and since Yoworld is flash based we now have to accept each time or enable each time we come into the game. After I enable flash is when My icons are not greyed out.

Pop up blocker also will not allow the "icons to load." make sure you are not blocking pop ups. ALl these functions are in your "browser settings."
I hope this helped.
Image
When a toxic person no longer controls you,
they will try to control how others see you.
My Siggys
viewtopic.php?f=3&t=130040&p=2944804#p2944804
User avatar

ZipLocket (144540244)
YoWorld Level: 317
YoWorld Start Date: Jan 08, 2010
 
Forum Posts: 7408
Forum Title: YoDedicated
Location: In Your Computer

Re: FREE GIFTS NOT WORKING

Postby TL MidgetSasquatch (187264144) » Mon Sep 17, 2018 11:29 am

Thank you for help, ZipLocket! :hug:

Here's a thread with fix, all credits go to ZipLocket for clue and Leigh for posting this tutorial.
https://forums.yoworld.com/viewtopic.php?f=2&t=184041
The eagle flies alone
ImageImage
User avatar
TL MidgetSasquatch (187264144)
YoWorld Level: 254
YoWorld Start Date: Nov 03, 2016
 
Forum Posts: 3358
Forum Title: YoAficionado
Location: Leading zeroes in your stack pointer

Re: FREE GIFTS NOT WORKING

Postby NooNoo (4150501) » Mon Sep 17, 2018 11:42 am

i also have the same problem on the tool bar my gifts and yocash receiving gifts all greyed out cant even get on help because thats also greyed out HELP :wailing:
User avatar

NooNoo (4150501)
YoWorld Level: 291
YoWorld Start Date: Oct 26, 2008
 
Forum Posts: 5
Forum Title: YoNewbie

Re: FREE GIFTS NOT WORKING

Postby TL MidgetSasquatch (187264144) » Mon Sep 17, 2018 11:44 am

TL MidgetSasquatch (187264144) wrote:Thank you for help, ZipLocket! :hug:

Here's a thread with fix, all credits go to ZipLocket for clue and Leigh for posting this tutorial.
https://forums.yoworld.com/viewtopic.php?f=2&t=184041

:D
The eagle flies alone
ImageImage
User avatar
TL MidgetSasquatch (187264144)
YoWorld Level: 254
YoWorld Start Date: Nov 03, 2016
 
Forum Posts: 3358
Forum Title: YoAficionado
Location: Leading zeroes in your stack pointer

Re: FREE GIFTS NOT WORKING

Postby barbara (132710528) » Mon Sep 17, 2018 12:08 pm

I'm not able to Gift or buy anything in game,also my help tab doesn't work and I'm not able to send in a ticket for repair. I can't even visit or anything. I'm getting really tired of these bugs which seems to hit me all the time :grr :grr :grr :grr
User avatar

barbara (132710528)
YoWorld Level: 258
YoWorld Start Date: Nov 03, 2009
 
Forum Posts: 1
Forum Title: YoNewbie

Re: FREE GIFTS NOT WORKING

Postby TL MidgetSasquatch (187264144) » Mon Sep 17, 2018 12:31 pm

TL MidgetSasquatch (187264144) wrote:
TL MidgetSasquatch (187264144) wrote:Thank you for help, ZipLocket! :hug:

Here's a thread with fix, all credits go to ZipLocket for clue and Leigh for posting this tutorial.
https://forums.yoworld.com/viewtopic.php?f=2&t=184041

:D

Please read and thank you!
The eagle flies alone
ImageImage
User avatar
TL MidgetSasquatch (187264144)
YoWorld Level: 254
YoWorld Start Date: Nov 03, 2016
 
Forum Posts: 3358
Forum Title: YoAficionado
Location: Leading zeroes in your stack pointer

Next

Return to Bugs & Bug Reporting