BVG The GE Just Proved To Me Why I Quit

General discussion about YoWorld. NOW INCLUDING feedback and suggestions!

BVG The GE Just Proved To Me Why I Quit

Postby Kathy (109233359) » Wed Aug 14, 2019 2:46 pm

I decided to give it another shot since hearing changes were made. So, I guess an interactive SC2 NPC does not count as a SC2NPC that was needed for the 0.8 boost. BVG I hope you read and respond, because that interactive was in one of your mega deals. I was wondering why my bar was not full because I had everything I needed. Then, I did a review and saw it needed a store NPC from this theme which of course costed 8 YC. Now, please explain why the water trampoline had a star beside it and why on earth did the chasing butterflies not give me my needed boost. Also, why is it that if something accidently goes back into inventory it will not show up for me again until after the challenge is finished? It is not like I can refresh when I am finishing up the GE. Can you not fix these issues? Please, I beg of you to make things right if you want my money. I have sent in tickets and all I mostly get is, "Thank you for your feedback we are sorry this has happened to you and will take this back to the team."
User avatar

Kathy (109233359)
YoWorld Level: 386
YoWorld Start Date: Jul 19, 2009
 
Forum Posts: 177
Forum Title: YoApprentice

Re: BVG The GE Just Proved To Me Why I Quit

Postby Skylar Heartbinder (119863787) » Wed Aug 14, 2019 2:52 pm

Did it not count towards the .8 bonus? That is messed up if it didn't. Or did it not count as NPC? It is odd what actually counts, you have to make sure it actually says NPC in the name of item though :(
User avatar
Skylar Heartbinder (119863787)
YoWorld Level: 294
YoWorld Start Date: Sep 06, 2009
 
Forum Posts: 2784
Forum Title: YoLover

Re: BVG The GE Just Proved To Me Why I Quit

Postby Erwyle (187240896) » Wed Aug 14, 2019 3:00 pm

Kathy (109233359) wrote:I decided to give it another shot since hearing changes were made. So, I guess an interactive SC2 NPC does not count as a SC2NPC that was needed for the 0.8 boost. BVG I hope you read and respond, because that interactive was in one of your mega deals. I was wondering why my bar was not full because I had everything I needed. Then, I did a review and saw it needed a store NPC from this theme which of course costed 8 YC. Now, please explain why the water trampoline had a star beside it and why on earth did the chasing butterflies not give me my needed boost. Also, why is it that if something accidently goes back into inventory it will not show up for me again until after the challenge is finished? It is not like I can refresh when I am finishing up the GE. Can you not fix these issues? Please, I beg of you to make things right if you want my money. I have sent in tickets and all I mostly get is, "Thank you for your feedback we are sorry this has happened to you and will take this back to the team."


The Interactive Red Green Light NPCs SC2019 has an s on the end of NPC so it won't count. Only "NPC" exactly will. The Interactive Water Trampoline SC2019 has a star because it has "SC2019" in it's name. Interactive Butterfly Chasing SC2019 should have given you a boost, so not sure what happened there. And sometimes if you put out an item, then bring it back into inventory, the inventory doesn't show that item. The only way is to use the back button then go in again to see it in your inventory. I hope this helps, but it sounds like you're kinda frustrated now. Don't do anything that isn't fun is my motto...
Image
User avatar

Erwyle (187240896)
YoWorld Level: 312
YoWorld Start Date: Oct 05, 2016
 
Forum Posts: 11839
Forum Title: YoBeliever
Location: Sunny California

Re: BVG The GE Just Proved To Me Why I Quit

Postby Kathy (109233359) » Wed Aug 14, 2019 3:01 pm

Skylar Heartbinder (119863787) wrote:Did it not count towards the .8 bonus? That is messed up if it didn't. Or did it not count as NPC? It is odd what actually counts, you have to make sure it actually says NPC in the name of item though :(

No, it did not count and I was forced to buy a NPC that costed 8 YC to get that needed boost. This is not the first time this has happened and I'm sooooo done! It says interactive NPC, but still this is ridiculous
User avatar

Kathy (109233359)
YoWorld Level: 386
YoWorld Start Date: Jul 19, 2009
 
Forum Posts: 177
Forum Title: YoApprentice

Re: BVG The GE Just Proved To Me Why I Quit

Postby Kathy (109233359) » Wed Aug 14, 2019 3:03 pm

Erwyle (187240896) wrote:
Kathy (109233359) wrote:I decided to give it another shot since hearing changes were made. So, I guess an interactive SC2 NPC does not count as a SC2NPC that was needed for the 0.8 boost. BVG I hope you read and respond, because that interactive was in one of your mega deals. I was wondering why my bar was not full because I had everything I needed. Then, I did a review and saw it needed a store NPC from this theme which of course costed 8 YC. Now, please explain why the water trampoline had a star beside it and why on earth did the chasing butterflies not give me my needed boost. Also, why is it that if something accidently goes back into inventory it will not show up for me again until after the challenge is finished? It is not like I can refresh when I am finishing up the GE. Can you not fix these issues? Please, I beg of you to make things right if you want my money. I have sent in tickets and all I mostly get is, "Thank you for your feedback we are sorry this has happened to you and will take this back to the team."


The Interactive Red Green Light NPCs SC2019 has an s on the end of NPC so it won't count. Only "NPC" exactly will. The Interactive Water Trampoline SC2019 has a star because it has "SC2019" in it's name. Interactive Butterfly Chasing SC2019 should have given you a boost, so not sure what happened there. And sometimes if you put out an item, then bring it back into inventory, the inventory doesn't show that item. The only way is to use the back button then go in again to see it in your inventory. I hope this helps, but it sounds like you're kinda frustrated now. Don't do anything that isn't fun is my motto...



It did not and I'm so fed up, sorry. I hate complaining , but enough is enough already.
User avatar

Kathy (109233359)
YoWorld Level: 386
YoWorld Start Date: Jul 19, 2009
 
Forum Posts: 177
Forum Title: YoApprentice

Re: BVG The GE Just Proved To Me Why I Quit

Postby Erwyle (187240896) » Wed Aug 14, 2019 3:04 pm

Kathy (109233359) wrote:
Erwyle (187240896) wrote:
Kathy (109233359) wrote:I decided to give it another shot since hearing changes were made. So, I guess an interactive SC2 NPC does not count as a SC2NPC that was needed for the 0.8 boost. BVG I hope you read and respond, because that interactive was in one of your mega deals. I was wondering why my bar was not full because I had everything I needed. Then, I did a review and saw it needed a store NPC from this theme which of course costed 8 YC. Now, please explain why the water trampoline had a star beside it and why on earth did the chasing butterflies not give me my needed boost. Also, why is it that if something accidently goes back into inventory it will not show up for me again until after the challenge is finished? It is not like I can refresh when I am finishing up the GE. Can you not fix these issues? Please, I beg of you to make things right if you want my money. I have sent in tickets and all I mostly get is, "Thank you for your feedback we are sorry this has happened to you and will take this back to the team."


The Interactive Red Green Light NPCs SC2019 has an s on the end of NPC so it won't count. Only "NPC" exactly will. The Interactive Water Trampoline SC2019 has a star because it has "SC2019" in it's name. Interactive Butterfly Chasing SC2019 should have given you a boost, so not sure what happened there. And sometimes if you put out an item, then bring it back into inventory, the inventory doesn't show that item. The only way is to use the back button then go in again to see it in your inventory. I hope this helps, but it sounds like you're kinda frustrated now. Don't do anything that isn't fun is my motto...



It did not and I'm so fed up, sorry. I hate complaining , but enough is enough already.


Complaining is good sometimes. Don't worry everyone does it lol...
Image
User avatar

Erwyle (187240896)
YoWorld Level: 312
YoWorld Start Date: Oct 05, 2016
 
Forum Posts: 11839
Forum Title: YoBeliever
Location: Sunny California

Re: BVG The GE Just Proved To Me Why I Quit

Postby Kathy (109233359) » Wed Aug 14, 2019 3:12 pm

Erwyle (187240896) wrote:
Kathy (109233359) wrote:
Erwyle (187240896) wrote:
Kathy (109233359) wrote:I decided to give it another shot since hearing changes were made. So, I guess an interactive SC2 NPC does not count as a SC2NPC that was needed for the 0.8 boost. BVG I hope you read and respond, because that interactive was in one of your mega deals. I was wondering why my bar was not full because I had everything I needed. Then, I did a review and saw it needed a store NPC from this theme which of course costed 8 YC. Now, please explain why the water trampoline had a star beside it and why on earth did the chasing butterflies not give me my needed boost. Also, why is it that if something accidently goes back into inventory it will not show up for me again until after the challenge is finished? It is not like I can refresh when I am finishing up the GE. Can you not fix these issues? Please, I beg of you to make things right if you want my money. I have sent in tickets and all I mostly get is, "Thank you for your feedback we are sorry this has happened to you and will take this back to the team."


The Interactive Red Green Light NPCs SC2019 has an s on the end of NPC so it won't count. Only "NPC" exactly will. The Interactive Water Trampoline SC2019 has a star because it has "SC2019" in it's name. Interactive Butterfly Chasing SC2019 should have given you a boost, so not sure what happened there. And sometimes if you put out an item, then bring it back into inventory, the inventory doesn't show that item. The only way is to use the back button then go in again to see it in your inventory. I hope this helps, but it sounds like you're kinda frustrated now. Don't do anything that isn't fun is my motto...


I do use the back button but, it is never there for me. Maybe, I just have bad luck. :grr


It did not and I'm so fed up, sorry. I hate complaining , but enough is enough already.


Complaining is good sometimes. Don't worry everyone does it lol...
User avatar

Kathy (109233359)
YoWorld Level: 386
YoWorld Start Date: Jul 19, 2009
 
Forum Posts: 177
Forum Title: YoApprentice

Re: BVG The GE Just Proved To Me Why I Quit

Postby Refresh (12371346) » Wed Aug 14, 2019 3:19 pm

Kathy (109233359) wrote:
Erwyle (187240896) wrote:
Kathy (109233359) wrote:I decided to give it another shot since hearing changes were made. So, I guess an interactive SC2 NPC does not count as a SC2NPC that was needed for the 0.8 boost. BVG I hope you read and respond, because that interactive was in one of your mega deals. I was wondering why my bar was not full because I had everything I needed. Then, I did a review and saw it needed a store NPC from this theme which of course costed 8 YC. Now, please explain why the water trampoline had a star beside it and why on earth did the chasing butterflies not give me my needed boost. Also, why is it that if something accidently goes back into inventory it will not show up for me again until after the challenge is finished? It is not like I can refresh when I am finishing up the GE. Can you not fix these issues? Please, I beg of you to make things right if you want my money. I have sent in tickets and all I mostly get is, "Thank you for your feedback we are sorry this has happened to you and will take this back to the team."


The Interactive Red Green Light NPCs SC2019 has an s on the end of NPC so it won't count. Only "NPC" exactly will. The Interactive Water Trampoline SC2019 has a star because it has "SC2019" in it's name. Interactive Butterfly Chasing SC2019 should have given you a boost, so not sure what happened there. And sometimes if you put out an item, then bring it back into inventory, the inventory doesn't show that item. The only way is to use the back button then go in again to see it in your inventory. I hope this helps, but it sounds like you're kinda frustrated now. Don't do anything that isn't fun is my motto...



It did not and I'm so fed up, sorry. I hate complaining , but enough is enough already.

Nope...I used some random NPC and it worked. I wasn't even "forced" to buy an 8 YC one!
User avatar

Refresh (12371346)
YoWorld Level: 283
YoWorld Start Date: Mar 26, 2009
 
Forum Posts: 387
Forum Title: YoRegular

Re: BVG The GE Just Proved To Me Why I Quit

Postby Kathy (109233359) » Wed Aug 14, 2019 3:26 pm

Refresh (12371346) wrote:
Kathy (109233359) wrote:
Erwyle (187240896) wrote:
Kathy (109233359) wrote:I decided to give it another shot since hearing changes were made. So, I guess an interactive SC2 NPC does not count as a SC2NPC that was needed for the 0.8 boost. BVG I hope you read and respond, because that interactive was in one of your mega deals. I was wondering why my bar was not full because I had everything I needed. Then, I did a review and saw it needed a store NPC from this theme which of course costed 8 YC. Now, please explain why the water trampoline had a star beside it and why on earth did the chasing butterflies not give me my needed boost. Also, why is it that if something accidently goes back into inventory it will not show up for me again until after the challenge is finished? It is not like I can refresh when I am finishing up the GE. Can you not fix these issues? Please, I beg of you to make things right if you want my money. I have sent in tickets and all I mostly get is, "Thank you for your feedback we are sorry this has happened to you and will take this back to the team."


The Interactive Red Green Light NPCs SC2019 has an s on the end of NPC so it won't count. Only "NPC" exactly will. The Interactive Water Trampoline SC2019 has a star because it has "SC2019" in it's name. Interactive Butterfly Chasing SC2019 should have given you a boost, so not sure what happened there. And sometimes if you put out an item, then bring it back into inventory, the inventory doesn't show that item. The only way is to use the back button then go in again to see it in your inventory. I hope this helps, but it sounds like you're kinda frustrated now. Don't do anything that isn't fun is my motto...
Oh, wow I had NPC's all over the place. Yet, it forced me to buy a current themed one. Another glitch I s'pose. So tired of this and feel so used and I mean used almost on a daily basis. I am sure I am not the only one!


It did not and I'm so fed up, sorry. I hate complaining , but enough is enough already.

Nope...I used some random NPC and it worked. I wasn't even "forced" to buy an 8 YC one!
User avatar

Kathy (109233359)
YoWorld Level: 386
YoWorld Start Date: Jul 19, 2009
 
Forum Posts: 177
Forum Title: YoApprentice

Re: BVG The GE Just Proved To Me Why I Quit

Postby Skylar Heartbinder (119863787) » Wed Aug 14, 2019 3:31 pm

Kathy (109233359) wrote:
Skylar Heartbinder (119863787) wrote:Did it not count towards the .8 bonus? That is messed up if it didn't. Or did it not count as NPC? It is odd what actually counts, you have to make sure it actually says NPC in the name of item though :(

No, it did not count and I was forced to buy a NPC that costed 8 YC to get that needed boost. This is not the first time this has happened and I'm sooooo done! It says interactive NPC, but still this is ridiculous


It didn't ask for an NPC from current theme. Any of the free NPCs from past events usually work for me. Just have to make sure it says exactly what is asked for. Ie: NPC instead of NPCs, flower instead of flowers. Confusing and has driven me nuts on more than on occasion! :hug:
User avatar
Skylar Heartbinder (119863787)
YoWorld Level: 294
YoWorld Start Date: Sep 06, 2009
 
Forum Posts: 2784
Forum Title: YoLover

Re: BVG The GE Just Proved To Me Why I Quit

Postby Kathy (109233359) » Wed Aug 14, 2019 3:39 pm

Skylar Heartbinder (119863787) wrote:
Kathy (109233359) wrote:
Skylar Heartbinder (119863787) wrote:Did it not count towards the .8 bonus? That is messed up if it didn't. Or did it not count as NPC? It is odd what actually counts, you have to make sure it actually says NPC in the name of item though :(

No, it did not count and I was forced to buy a NPC that costed 8 YC to get that needed boost. This is not the first time this has happened and I'm sooooo done! It says interactive NPC, but still this is ridiculous


It didn't ask for an NPC from current theme. Any of the free NPCs from past events usually work for me. Just have to make sure it says exactly what is asked for. Ie: NPC instead of NPCs, flower instead of flowers. Confusing and has driven me nuts on more than on occasion! :hug:


I assumed it was current because I had at least 3 to 4 others all which should have sufficed. Sure enough when I bought that NPC my bar was full. BVG can see in the records where it was purchased. Whether or not it was on record that I needed that extra I do not know. But, I sure hope they can review what was going on. This is just not right!
User avatar

Kathy (109233359)
YoWorld Level: 386
YoWorld Start Date: Jul 19, 2009
 
Forum Posts: 177
Forum Title: YoApprentice

Re: BVG The GE Just Proved To Me Why I Quit

Postby Skylar Heartbinder (119863787) » Wed Aug 14, 2019 3:44 pm

Kathy (109233359) wrote:
Skylar Heartbinder (119863787) wrote:
Kathy (109233359) wrote:
Skylar Heartbinder (119863787) wrote:Did it not count towards the .8 bonus? That is messed up if it didn't. Or did it not count as NPC? It is odd what actually counts, you have to make sure it actually says NPC in the name of item though :(

No, it did not count and I was forced to buy a NPC that costed 8 YC to get that needed boost. This is not the first time this has happened and I'm sooooo done! It says interactive NPC, but still this is ridiculous


It didn't ask for an NPC from current theme. Any of the free NPCs from past events usually work for me. Just have to make sure it says exactly what is asked for. Ie: NPC instead of NPCs, flower instead of flowers. Confusing and has driven me nuts on more than on occasion! :hug:


I assumed it was current because I had at least 3 to 4 others all which should have sufficed. Sure enough when I bought that NPC my bar was full. BVG can see in the records where it was purchased. Whether or not it was on record that I needed that extra I do not know. But, I sure hope they can review what was going on. This is just not right!


I agree, it's not right. Any NPC should work. :(
User avatar
Skylar Heartbinder (119863787)
YoWorld Level: 294
YoWorld Start Date: Sep 06, 2009
 
Forum Posts: 2784
Forum Title: YoLover

Re: BVG The GE Just Proved To Me Why I Quit

Postby Nadia (114148389) » Wed Aug 14, 2019 3:46 pm

Wow! I didn't even look at it lol, I just did enough to get the icon off my screen. I think GE are getting way out of hand.
Image
User avatar
Nadia (114148389)
YoWorld Level: 274
YoWorld Start Date: Aug 14, 2009
 
Forum Posts: 1687
Forum Title: YoFan

Re: BVG The GE Just Proved To Me Why I Quit

Postby Kathy (109233359) » Wed Aug 14, 2019 3:48 pm

Kathy (109233359) wrote:
Skylar Heartbinder (119863787) wrote:
Kathy (109233359) wrote:
Skylar Heartbinder (119863787) wrote:Did it not count towards the .8 bonus? That is messed up if it didn't. Or did it not count as NPC? It is odd what actually counts, you have to make sure it actually says NPC in the name of item though :(

No, it did not count and I was forced to buy a NPC that costed 8 YC to get that needed boost. This is not the first time this has happened and I'm sooooo done! It says interactive NPC, but still this is ridiculous


It didn't ask for an NPC from current theme. Any of the free NPCs from past events usually work for me. Just have to make sure it says exactly what is asked for. Ie: NPC instead of NPCs, flower instead of flowers. Confusing and has driven me nuts on more than on occasion! :hug:


I assumed it was current because I had at least 3 to 4 others all which should have sufficed. Sure enough when I bought that NPC my bar was full. BVG can see in the records where it was purchased. Whether or not it was on record that I needed that extra I do not know. But, I sure hope they can review what was going on. This is just not right!

For the record I also bought a CT2 NPC too. I picked that one out before the current themed one So, what gives. :dizzy:
User avatar

Kathy (109233359)
YoWorld Level: 386
YoWorld Start Date: Jul 19, 2009
 
Forum Posts: 177
Forum Title: YoApprentice

Re: BVG The GE Just Proved To Me Why I Quit

Postby Skylar Heartbinder (119863787) » Wed Aug 14, 2019 3:50 pm

Kathy (109233359) wrote:
Kathy (109233359) wrote:
Skylar Heartbinder (119863787) wrote:
Kathy (109233359) wrote:
Skylar Heartbinder (119863787) wrote:Did it not count towards the .8 bonus? That is messed up if it didn't. Or did it not count as NPC? It is odd what actually counts, you have to make sure it actually says NPC in the name of item though :(

No, it did not count and I was forced to buy a NPC that costed 8 YC to get that needed boost. This is not the first time this has happened and I'm sooooo done! It says interactive NPC, but still this is ridiculous


It didn't ask for an NPC from current theme. Any of the free NPCs from past events usually work for me. Just have to make sure it says exactly what is asked for. Ie: NPC instead of NPCs, flower instead of flowers. Confusing and has driven me nuts on more than on occasion! :hug:


I assumed it was current because I had at least 3 to 4 others all which should have sufficed. Sure enough when I bought that NPC my bar was full. BVG can see in the records where it was purchased. Whether or not it was on record that I needed that extra I do not know. But, I sure hope they can review what was going on. This is just not right!

For the record I also bought a CT2 NPC too. I picked that one out before the current themed one So, what gives. :dizzy:


It all depends on exact name of item. I had flowers I wanted to use in mine, but they didn't count, so had to find one without the "s" that just said flower to count. SMH, it's dumb!
User avatar
Skylar Heartbinder (119863787)
YoWorld Level: 294
YoWorld Start Date: Sep 06, 2009
 
Forum Posts: 2784
Forum Title: YoLover

Re: BVG The GE Just Proved To Me Why I Quit

Postby Skylar Heartbinder (119863787) » Wed Aug 14, 2019 3:52 pm

I didn't pay attention this time, but sometimes they ask for more than one of an item too. I added a bunch of NPCs to mine, not sure if it only asked for one or not? If it only asked for one, then it had to be the name of item. I think all NPCs should be named as such. Would be easier to find when looking through inventory too LOL!
User avatar
Skylar Heartbinder (119863787)
YoWorld Level: 294
YoWorld Start Date: Sep 06, 2009
 
Forum Posts: 2784
Forum Title: YoLover

Re: BVG The GE Just Proved To Me Why I Quit

Postby Frothy (126579776) » Wed Aug 14, 2019 3:52 pm

I quit the gem stuff on principle. :thumbsup:
Image

Monsters are real, ghosts are real too. They live inside us, and sometimes, they win.......Stephen King
User avatar
Frothy (126579776)
YoWorld Level: 255
YoWorld Start Date: Oct 04, 2009
 
Forum Posts: 34288
Forum Title: #1 YoFiend
Location: Presiding Over Mayhem & Nonsense

Re: BVG The GE Just Proved To Me Why I Quit

Postby Kathy (109233359) » Wed Aug 14, 2019 4:01 pm

[quote="Rod (126579776)"]I quit the gem stuff on principle. :thumbsup:[/quote

Until Halloween? lol

Good for you and the principle was what I was sticking to also, but I caved. :grr

Shame on me :eh: :shocked:
User avatar

Kathy (109233359)
YoWorld Level: 386
YoWorld Start Date: Jul 19, 2009
 
Forum Posts: 177
Forum Title: YoApprentice

Re: BVG The GE Just Proved To Me Why I Quit

Postby Kathy (109233359) » Wed Aug 14, 2019 4:17 pm

Skylar Heartbinder (119863787) wrote:
Kathy (109233359) wrote:
Skylar Heartbinder (119863787) wrote:Did it not count towards the .8 bonus? That is messed up if it didn't. Or did it not count as NPC? It is odd what actually counts, you have to make sure it actually says NPC in the name of item though :(

No, it did not count and I was forced to buy a NPC that costed 8 YC to get that needed boost. This is not the first time this has happened and I'm sooooo done! It says interactive NPC, but still this is ridiculous


It didn't ask for an NPC from current theme. Any of the free NPCs from past events usually work for me. Just have to make sure it says exactly what is asked for. Ie: NPC instead of NPCs, flower instead of flowers. Confusing and has driven me nuts on more than on occasion! :hug:


Yes, I had multible NPC'ss in mine and some were just a singular NPC. Still upset it forced me to purchase even though I had everything needed. I left my chasing butterflies in there too because that was my focus point even though it did not count.
User avatar

Kathy (109233359)
YoWorld Level: 386
YoWorld Start Date: Jul 19, 2009
 
Forum Posts: 177
Forum Title: YoApprentice

Re: BVG The GE Just Proved To Me Why I Quit

Postby Frothy (126579776) » Wed Aug 14, 2019 4:29 pm

Kathy (109233359) wrote:
Rod (126579776) wrote:I quit the gem stuff on principle. :thumbsup:


Until Halloween? lol

Good for you and the principle was what I was sticking to also, but I caved. :grr

Shame on me :eh: :shocked:

I've already decided to whore myself out for the next one. I have no doubt whatever the best idea they have is - is going to be in those blasted gems. And I will grumble and complain and whine and yell and pitch my fit the entire time I am doing them. I shouldn't have to pay 1500-1800 yo cash to get a theme and I shouldn't have to decorate rooms, create outfits, and bend over to get a "coupon" to "win" some of it for free. I may just ban myself from the forums for the entire month of October so I don't go insane and post things I shouldn't. Sarah and Andy still think I'm nice. LOL
Image

Monsters are real, ghosts are real too. They live inside us, and sometimes, they win.......Stephen King
User avatar
Frothy (126579776)
YoWorld Level: 255
YoWorld Start Date: Oct 04, 2009
 
Forum Posts: 34288
Forum Title: #1 YoFiend
Location: Presiding Over Mayhem & Nonsense

Next

Return to YoWorld Discussions