YoWorld Account Security Megathread!

[Betty (812603)]

Will you be updating YoPass? I just used the app and received a notification from my phone that it will no longer work with future iOS upgrades. I'd really like to be able to keep the dual authentication using the app.

[opal (113313336)]

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Please help me! I got a new phone a couple of weeks ago, and I totally forgot about YoPass. So now, of course, I cannot get in. I've tried to send my photo I.D. through the opening link, but it doesn't seem to be submitting it..I don't get any confirmation. When I try to go through the report/contact button on right of FB page, it says this webpage is unavailable. What can I do at this point? Halloween is my favorite season!!!!! I don't want to miss it.

I AM BLOCKED FROM YOWORLD FOR SOME REASON. HAVE DONE EVERYTHING TO SET A CODE AND CANNOT GET IN. I CAN PLAY ONANY OTHER GAMES JUST YOWORLD SAYS FAVEBOOK IS NOT RESPONDING..TGHIS SUCKS ITS MY MAIN GAMES..SOMEBODY HELP!

[BykaChic (134177197)]

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Please help me! I got a new phone a couple of weeks ago, and I totally forgot about YoPass. So now, of course, I cannot get in. I've tried to send my photo I.D. through the opening link, but it doesn't seem to be submitting it..I don't get any confirmation. When I try to go through the report/contact button on right of FB page, it says this webpage is unavailable. What can I do at this point? Halloween is my favorite season!!!!! I don't want to miss it.

I AM BLOCKED FROM YOWORLD FOR SOME REASON. HAVE DONE EVERYTHING TO SET A CODE AND CANNOT GET IN. I CAN PLAY ONANY OTHER GAMES JUST YOWORLD SAYS FAVEBOOK IS NOT RESPONDING..TGHIS SUCKS ITS MY MAIN GAMES..SOMEBODY HELP!

Send BVG an email and you will need to give them your player ID and wait for a reply...takes up to a week or more seems like but they will ask you questions about your account to verify and help to get you back in.
If it says Facebook not responding, then it sounds like a Facebook issue, not Yo.
Good luck.

[email protected]

[GALA (161605964)]

[Autumn Glory (105171200)]

PLEASE fix YoPass it is making me use a code every time I log in now!

[BykaChic (134177197)]

PLEASE fix YoPass it is making me use a code every time I log in now!

Mine has been back to doing it since yesterday morning. If I pop off the pc and come back in later, I have to put the yopass in.

[xxKristinaxx (187313551)]

well can you check into ones account and help take a scammer off their yadda who has been banded permantly so they say how do I go abut getting them off of the free gifts list cause they aint showing up as my buddy no more but they still in my free gifts list PLEASE HELP ME ........

[BykaChic (134177197)]

well can you check into ones account and help take a scammer off their yadda who has been banded permantly so they say how do I go abut getting them off of the free gifts list cause they aint showing up as my buddy no more but they still in my free gifts list PLEASE HELP ME ........

Try going up to your settings in game, click on the account settings and at the bottom is a blue button. Click that. Maybe that will do the trick. If they are on your facebook friends list, it may still show. Not sure how that works.

[xMsDimplesx (187236788)]

After reading up about the Yo pass and Lock codes it made perfect sense to give my account that added protection. Thank you very much BVG staff !!

[Angie (14720239)]

Hi. One of my facebook friends tried to play YoWorld from facebook today and she couldn't get in. Someone placed a YoPass code on her YoWorld account and she is locked out. Will she still be able to access these forums and get help here? So far neither one of us know how to contact support. Will you please tell me how she can contact BVG support outside of her game?

[Smitten Kitten (136864592)]

Hi. One of my facebook friends tried to play YoWorld from facebook today and she couldn't get in. Someone placed a YoPass code on her YoWorld account and she is locked out. Will she still be able to access these forums and get help here? So far neither one of us know how to contact support. Will you please tell me how she can contact BVG support outside of her game?

She can send an email directly to the support team. [email protected]

Have her put GAME ISSUE or SUPPORT HELP in the subject line and give them as much detail as she can.

GL!

[Lynny (106878447)]

i AM NOT GETTING COINS FOR WATCHING VIDEO"S. PL PLEASE RECTIFY THIS PROBLEM JESS THANKS

[BykaChic (134177197)]

:?: i AM NOT GETTING COINS FOR WATCHING VIDEO"S. PL PLEASE RECTIFY THIS PROBLEM JESS THANKS

They can't do anything from the forums. You have to send in a ticket so they can check on what's happening. Good luck.

[bckstreet boy37 (3420737)]

i forgot my lock code.. when i tried to reset it , i received an email saying : press this link if you want to reset . but there was no link .. Help me plz i cant trade or anything ! i have to reset my lock or remove it!

[BykaChic (134177197)]

i forgot my lock code.. when i tried to reset it , i received an email saying : press this link if you want to reset . but there was no link .. Help me plz i cant trade or anything ! i have to reset my lock or remove it!

Send BVG an email and you will need to give them your player ID and wait for a reply... they will ask you questions about your account to verify and help to get you back in.
They can't do anything from the forums.
Good luck.

[email protected]

[Proud2BDavesDattr (106457115)]

why was my first reply denied ? A message popped up that I was blocked from this site?

[BaBeSassiexDIVAoBMM (169821806)]

Since Monday of this week I have been having issues in the game with typing words. I am unable to type when I visit my buddies and then I have to keep refreshing because I am unable to move around in public place or friends rooms. I have checked my personal computer and ran scans, Please help with this problem. It does not happen doing or things on my computer just in the game when I visit my buddies

[Opposite Tables (108690404)]

Someone has been at my Safari twice this evening. I don't know this person

[Vikki (120294196)]

Purchased the lightning pack last nite for 20 yo dollars and have yet to receive them even tho they took my money, how can you fix this!

[Smitten Kitten (136864592)]

Purchased the lightning pack last nite for 20 yo dollars and have yet to receive them even tho they took my money, how can you fix this!

They are not decor items..they are wearable effects. Look under Items in your inventory.

Welcome to the forum!