Buddy List: Buddies disappearing In Home visits, Why?

[SimchaJoy YFDTM4 (123614716)]

Was wondering what is happening to the buddy connections?
A buddy for many years, now I can not longer see their avatar to collect a chest. They can see me some, some cannot. We had no problems these particular buddies I was able to see prior about 6 weeks back.
On some one week I see them maybe once, another week not at all? Is Tech support looking at the buddy list, maybe tweaking it?
Is the buddy list from the old software of Yoville days?
JUST an FYI : It is getting boring on yoworld without seeing friends on a normal in their room, or when they could see me and collect a chest.
Too many glitches? Please advise what is in our future of buddy connections?
And our friend fb connections to the game to see each others avatars also?
Please advise.
NOTE: It's not that they are on the old game, and I am on the new software. This is not always. Thx BVG

[Rattatat (126579776)]

A lot of moving parts here, so I'll try. I define our "buddy list" as the list that contains all of our game and FB friends that pops up in the playing screen when we click on it. It shows players as active or offline etc from top to bottom. The "Friends Ladder" is below the playing screen and is a list of all of our Facebook friends sorted by their level from right to left.

For me, the buddy list has not had any recent problems of which I am aware, but the Friends Ladder has been a little wonky lately. And by wonky, I mean not showing some of my FB buddies that it used to show. I think it has something to do with some recent changes, but I am wildly guessing. Hopefully it fixes itself.

I also think some former FB players have started playing exclusively on the direct Yoworld game, and this may have caused their FB status to drop off our Friends List. My guess is that they are still on your regular Buddy List, but no longer on your Friend's Ladder?

Anyhoo, I hope it gets sorted for you!

[Cobs ChiefsKingdom (12617180)]

Was wondering what is happening to the buddy connections?
A buddy for many years, now I can not longer see their avatar to collect a chest. They can see me some, some cannot. We had no problems these particular buddies I was able to see prior about 6 weeks back.
On some one week I see them maybe once, another week not at all? Is Tech support looking at the buddy list, maybe tweaking it?
Is the buddy list from the old software of Yoville days?
JUST an FYI : It is getting boring on yoworld without seeing friends on a normal in their room, or when they could see me and collect a chest.
Too many glitches? Please advise what is in our future of buddy connections?
And our friend fb connections to the game to see each others avatars also?
Please advise.
NOTE: It's not that they are on the old game, and I am on the new software. This is not always. Thx BVG

This is happening with some of my buddies, not on my end l don't think, but this has been going on way to long! It is AGGRAVATING to see them and they can't see me and vice versa. And yes we are friends on fb and this l think is where the problem lies.