YoWorld Account Security Megathread!

[Pixie Trixs (114949296)]

I am missing 12 of my YoWorld Dollars. Can you please advise me on where they may have disappeared to? posting.php?mode=reply&f=2&t=87206#

[Smitten Kitten (136864592)]

I am missing 12 of my YoWorld Dollars. Can you please advise me on where they may have disappeared to? posting.php?mode=reply&f=2&t=87206#

Welcome to the forum!!

You can check the Transaction Log at the top of your game...it will list all your purchases, etc..over the last month or so.

[Puddin (186823010)]

I was wondering if there was a way to get an account back that had been taken? I have written and asked about this before but have had health issues since and have not been able to find anything out. I thought I would have received something back by now cause it's been over a year now. I really used to love my game but since it was stolen from me, I've had to start a new one and it's just not the same compared to everything I owned the first time. I really would like to hear if it's even possible to get back my YoWorld again. Thank's

[BykaChic (134177197)]

I was wondering if there was a way to get an account back that had been taken? I have written and asked about this before but have had health issues since and have not been able to find anything out. I thought I would have received something back by now cause it's been over a year now. I really used to love my game but since it was stolen from me, I've had to start a new one and it's just not the same compared to everything I owned the first time. I really would like to hear if it's even possible to get back my YoWorld again. Thank's

Awww Sorry to hear that. All you can do is send in another ticket and wait for a reply. I've never had an issue with replies back. Sometimes it took a week. You should have heard something. Just an FYI...sometimes the emails come in and go to your spam folder.
Anyways, hope you try to reach out again and can talk with them.
I do know that if you were hacked, they won't do much for you unfortunately.
Good luck.

[rix (181425441)]

ineed help

[Smitten Kitten (136864592)]

ineed help

Welcome to the forum!! What exactly do you need help with, rix?

[BBoop (8026901)]

Question re Settings/Privacy Settings/Account Information
I get an option to Download my Information, and I chose to do so. Then it returns with "your download information is available for 30 days."

But where do I download my information???

[Smitten Kitten (136864592)]

Question re Settings/Privacy Settings/Account Information
I get an option to Download my Information, and I chose to do so. Then it returns with "your download information is available for 30 days."

But where do I download my information???

I believe it downloads directly to your computer.

[XxNiKi (149807306)]

bla bla bla and blablabla give me your money and blablablabla all the time!!!!!im tired LOOSING THINKS and NOBODY CARES TO DO SOMETHINHG.there are persons how steals slowly slowely my best stuff.i come to play not to check every time what thinks are missing,imtired putting codes they don't work,and vicings say everytime blablabla ...DONT PUT YOUR MONEY IN HERE ITS NOT SECURE

[MrSee (148390766)]

I went back to the Yopass instruction section and I have a Problem

When I click on Account Settings I dont have an option to Enable Yopass

I used it many years ago...is that the issue?

How do I get it to function for me again?

Ive redownloaded the app on my iphone but do not have LINK CODE to set it up

Thanks if you can help

Barry

[Smitten Kitten (136864592)]

I went back to the Yopass instruction section and I have a Problem

When I click on Account Settings I dont have an option to Enable Yopass

I used it many years ago...is that the issue?

How do I get it to function for me again?

Ive redownloaded the app on my iphone but do not have LINK CODE to set it up

Thanks if you can help

Barry

You should send a ticket to the team and let them respond to this directly. Use the HELP button at the top of your game screen.