I am having awful problems...... after I print screen and I go to snip it wants to offer me a new program called Snip and Sketch. I was doing just fine with the regular Snip but cant figure out how to use this new program. I am so far away from being a computer genus..........I need all the help I can get. Step by step instructions or I just dont get it. So frustrated that they took away the simple snip tool.