Having trouble with YoWorld? Reporting Bugs - PLEASE READ

[Opposite Tables (108690404)]

I had finished decorating the new challenge and the game was still tallying up my purchases when the game crashed. This was at least an hour of my time wasted. I've no idea what is wrong but I haven't had any crashes in a very long time.
Things need to work right. I am NOT happy to say the least.

[Rutopia (187438120)]

Still having trouble with the game, i have taken part in the green party but it now it does give me the message i did not take part of it!! when i take part of the interstellar room it freezes up gives me a gray screen and i need to fill that room 4 time before it take my entry
I frustrate me very much, and it does not feel good, it makes me want to quit the game!! i can't get the diamonds or the gifts, friends visites are hard to do, because it takes me 4 hours to visite 10 friends, i don't like the game anymore this way when will it be fixed????

[Regina (127618212)]

I still can't play the Gem Game and I still can't use the map! This is the third time reporting the same thing! Please fix this! I am loosing patience waiting for you to fix it!

[Freedom (11016768)]

This needs updating because you're telling people to install flash here.. flash is gone, folks. I've done everything else mentioned and still cannot stay in world... keep getting refreshed right back out. PLEASE fix it or tell us what else we can do?

[SinisterQuinn (184046803)]

I am getting please refresh about every 5 to 20 min... it started in the AH and then the Casino lost small amt of money i earned in the AH.. but I can't play and I've cleared everything...HELP!!!

[Anastasia (114062185)]

Couldn't get in tonight again to vote. Could get in to hang out challenge after refreshing, but when I click on the voting it brings up an opaque gray screen. Refreshing doesn't help and now can't pull up challenge icon again at all. Was able to enter the challenge last night, but now can't vote just like the last challenge or collect the gems.

[SmartTGurl (141611272)]

When choosing items from the store there are no pictures of item in the box...just written description. After decorating for a while same item keeps being put in room no matter what box I pull item from. Got to go out of game and back in to fix. I think 2 freebies from a YC deal have disappeared. (Put them in a room and saved. Then removed and saved. They were gone.) It was the interactiive alien sawing the Yo person in half. Sometimes when going from room to room decor is missing. Have to go out of game and back in for furniture to show up. Better than last week as far as lag goes but still annoying at times. Thanks for listening. How about an English Cottage theme??????????

[Sharon (11135269)]

@ issues I'm having today ( beside the norm)..I keep getting a sorry you can't search at this time..please try again later?..Where are my clothes?..My avatar is nude :p

[Anastasia (114062185)]

Once again I cannot pull up the challenge icon at all no matter what I do. Refreshing doesn't work! Can't do the hang out or the next step in the room/outfit challenges.

[Opposite Tables (108690404)]

I was decorating a room today and being asked to pay for items I had pulled from my inventory.

Also, when changing the look of my avatar I have to re-type what I'm looking for such as a specific color when before I could 'copy' to my clipboard whatever the keyword was and then paste into another type of item. This is something that has always been basic to Windows OS and works everywhere else on the Net.

[Missy Girl (119350301)]

Code: Select all

[code][/code]

The new HTML is still having issues. I've tried clearing cache. Loading reloading software to no avail. The system either lags to a crawl, goes to gray screen directly after saving changes, shows friend's rooms without any items in them or will not allow me into the game at all. Not too please with this new gaming experience so far.

[Blair (136602614)]

Hello,
Challenge 9 of the Springtide event is not available to me. I was able to do today's Hang Out activity though.
Please help!

[Anastasia (114062185)]

Just got charged 3000 coins for a sand castle that was in My Stuff that I had when I cleared the room on the room challenge. So I guess I've paid for it twice now. I purchase 3 sand castles when I did the room challenge, so don't know why it thought I was purchasing another one. I didn't even go to the store tab. I moved things from the My Stuff tab and placed them in the regular room of the CG2021. Not enjoying the game much this week. Hope the bugs can be worked out soon!

[SmartTGurl (141611272)]

Can't get in to game anymore. Stops loading at 80 percent. So sad.

[PamelaVIP (111775183)]

So, since being on the HTML5 Panel I've noticed tons of bugs such as: I can no longer use the "clear my room", it just sits there for over 30 mins., therefore I'm forced to put everything in my inventory manually. When replying to message my avatar is white as it appears with this message, should be a brown skin tone (graphics). If I attempt to pull anything from my inventory and try to put it back this take at least 3 minutes before it goes back into my inventory. I've not any problems with loading the game as of yet. That last challenge would allow me to place things where "I" wanted them therefore I did a quick job of it. Also, I'm having to refresh 3 to 5 times back to back, because somehow my rooms become empty, this also happens when I'm visiting during a trade, that persons rooms become empty. That's all for now.


Pamela

[Sandy (9027104)]

I have not had a challenge in days - I can do the other stuff, but no challenge. So I am losing rubies. AND, I bought a new place today and CANT GET TO IT!!! The lags are getting SO old. Fix this please

[Shorty (113108585)]

When I try to launch YoWorld it stops at 80% but I am also getting a noise, it sounds like gun shots, very weird. Is anyone else getting a noise when they try to launch YoWorld?

[Carrie (2027987)]

I REALLY miss playing on the desktop app. Is there any sort of news or timeline when we will see it working again??

[Cath (3492979)]

since yesterday, it's been working pretty okay for the first time in a looong time. still some glitches, but a lot better than it has been. got to decorate for the first time in weeks or months.

[Lollipop (135220549)]

Hi there, when I play, mostly, everyday consistently. I am charged for catching up in order to earn the daily gifts. This happened at least 8 times. Just decided to figure out how to talk to you to let you know. Thank you for this game. It provides some mental relief.