Having trouble with YoWorld? Reporting Bugs - PLEASE READ

Report bugs and gather information on known issues.

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Junie (187653803) » Thu Jun 13, 2019 6:32 am

Good morning!

Ever since you guys include the daily 1yc bonus for watching video ads. that was over one month ago I think, I have not yet received any daily yc. i submit a ticket many weeks ago and Viking Andrew was nice to say they are looking into it but its a long time now and still im not receiving it. you guys owe me a lot of yc.
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Junie (187653803)
YoWorld Level: 65
YoWorld Start Date: Jun 25, 2018
 
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Forum Title: YoNewbie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Clazelle Belle (187242454) » Thu Jun 13, 2019 10:03 pm

It seems every time I try to log in during the day down here in Australia all I see is the same message: Connection to the Server was lost... I refresh wait take my little step inside and then the same message appears over and over again. What's going on?
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Clazelle Belle (187242454)
YoWorld Level: 242
YoWorld Start Date: Oct 07, 2016
 
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Forum Title: YoNewbie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Lindylou (112020157) » Fri Jun 14, 2019 3:52 pm

Sometimes I lose items while decorating. This time though an old automated train disappeared. I've waited 24 hours and still no old train has appeared back into my inventory. :eh:
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Lindylou (112020157)
YoWorld Level: 311
YoWorld Start Date: Aug 05, 2009
 
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Forum Title: YoNewbie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby KAREN (186514636) » Fri Jun 14, 2019 5:15 pm

Junie (187653803) wrote:Good morning!

Ever since you guys include the daily 1yc bonus for watching video ads. that was over one month ago I think, I have not yet received any daily yc. i submit a ticket many weeks ago and Viking Andrew was nice to say they are looking into it but its a long time now and still im not receiving it. you guys owe me a lot of yc.


Yeah, since they came up with that daily cash reward system I haven't been able to watch more than a couple ads a day before a data-mining survey hijacks my game. I also got the response that the problem will be forwarded to someone else as well. They don't even pretend to care anymore about that glitch or protecting player privacy. BVG only seems to be interested in asking players for more money...not fixing problems that cost players rewards.
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KAREN (186514636)
YoWorld Level: 320
YoWorld Start Date: Jan 09, 2016
 
Forum Posts: 78
Forum Title: YoNovice

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Alienor (105406421) » Sat Jun 15, 2019 3:06 pm

hi
I'm in France, this ornign, no trouble, but now, at 9 pm local zone, I can't log, with gameroom or FB, why ? it's sad ;-) have e good night
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Alienor (105406421)
YoWorld Level: 261
YoWorld Start Date: Jun 15, 2009
 
Forum Posts: 1573
Forum Title: YoFan
Location: BRITTANY (France)

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Yukon DeeDee (37813) » Sat Jun 15, 2019 11:04 pm

where do I open the chest now
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Yukon DeeDee (37813)
YoWorld Level: 318
YoWorld Start Date: May 18, 2008
 
Forum Posts: 22
Forum Title: YoRookie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby XoXVeronicaXoX (107660934) » Sun Jun 16, 2019 12:45 am

ever since i reported being kicked it seems now they are kicking me twice a day or more for over an hour.
really nice to know when you go to them with a problem they only make it worse.

don't bother reporting the can't connect to server cause they just send an email telling you basically to clear
your cookies and cache' . like we are idiots and can't think to do that for ourselves

this is ridiculous every night
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XoXVeronicaXoX (107660934)
YoWorld Level: 315
YoWorld Start Date: Jul 06, 2009
 
Forum Posts: 52
Forum Title: YoNovice

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Alienor (105406421) » Sun Jun 16, 2019 1:27 am

Catmomma (10727510) wrote:Can't login to the app, mobile app, or via Facebook...So tomorrow, when or if this is fixed, I'll be expected to pay for the privilege of 'missing' a day. Thanks a lot, BVG. Yes, there's a message saying the team is on it...but this has been going on for days....


Same for me again this morning, no access to yoworld :-( I use gameroom and yw FB
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Alienor (105406421)
YoWorld Level: 261
YoWorld Start Date: Jun 15, 2009
 
Forum Posts: 1573
Forum Title: YoFan
Location: BRITTANY (France)

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Einstein (7731775) » Sun Jun 16, 2019 10:43 am

The Sunday Sale 6/16/2019 should be at 50% off today. Seems like it is at 30% off. Plz fix. ty
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Einstein (7731775)
YoWorld Level: 413
YoWorld Start Date: Jan 19, 2009
 
Forum Posts: 1
Forum Title: YoNewbie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby KAREN (186514636) » Sun Jun 16, 2019 11:09 am

Einstein (7731775) wrote:The Sunday Sale 6/16/2019 should be at 50% off today. Seems like it is at 30% off. Plz fix. ty


SERIOUSLY BVG! Doesn't ANYONE EVER check to make sure these sales that occur every weekend are correct? It's not like this is the first time you have screwed this up! It's pretty sad that we constantly have to check the math because we can't trust you to be honest!
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KAREN (186514636)
YoWorld Level: 320
YoWorld Start Date: Jan 09, 2016
 
Forum Posts: 78
Forum Title: YoNovice

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Caterina (104201790) » Sun Jun 16, 2019 11:46 am

New Decorating system.. I do not have an option to use anything from my inventory. All I can do is see the store items for sale. There is no option to use my wallpapers/ flooring or no option for "my stuff." Is there anyway to use the old way.. I hate the new one! :?:
Image
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Caterina (104201790)
YoWorld Level: 266
YoWorld Start Date: Jun 01, 2009
 
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Forum Title: YoApprentice

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Alienor (105406421) » Sun Jun 16, 2019 12:37 pm

no access now since 2 days.....
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Alienor (105406421)
YoWorld Level: 261
YoWorld Start Date: Jun 15, 2009
 
Forum Posts: 1573
Forum Title: YoFan
Location: BRITTANY (France)

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Butch (187276240) » Wed Jun 19, 2019 9:22 am

Bought a money deal and have the ticket but no dollars.... show me the money :D It was the party pals deal for $4.04
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Butch (187276240)
YoWorld Level: 255
YoWorld Start Date: Nov 17, 2016
 
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Forum Title: YoNewbie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby XoXVeronicaXoX (107660934) » Mon Jun 24, 2019 2:47 pm

Putting problems here or emailing them is useless cause they don't care. I've reported the server problem over and over all I get back is form letter telling me to clear cookies, cache' and such. Everyone should just start looking for other games to spend money on, one that cares about the issues we are having because these fix it fridays are crap they don't fix anything.
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XoXVeronicaXoX (107660934)
YoWorld Level: 315
YoWorld Start Date: Jul 06, 2009
 
Forum Posts: 52
Forum Title: YoNovice

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby DR GREENTHUMB (110624602) » Wed Jun 26, 2019 5:32 pm

on june 21 at 22.13 i purchased 1 egg roll and 1 tall latte from someone in trade. they show in my log that i purchased and my coins was removed but when i search my inventory the items aren't there?....i even searched inventory using the auction house but they aren't there.... so now i am out my coins and items :'(
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DR GREENTHUMB (110624602)
YoWorld Level: 242
YoWorld Start Date: Jul 29, 2009
 
Forum Posts: 2
Forum Title: YoNewbie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Teresita (128881942) » Thu Jun 27, 2019 4:14 pm

Can't login to the app. What is going on? Enter my info to log in, hit enter and blank log in screen comes up.

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Teresita (128881942)
YoWorld Level: 252
YoWorld Start Date: Oct 14, 2009
 
Forum Posts: 17
Forum Title: YoRookie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Janix (187650976) » Thu Jun 27, 2019 4:31 pm

it seems like yoworld desktop does not work. i cannot log in using the YW desktop but i can log in to facebook using chrome or explorer.
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Janix (187650976)
YoWorld Level: 192
YoWorld Start Date: Jun 13, 2018
 
Forum Posts: 4
Forum Title: YoNewbie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Hawthorn (112213318) » Thu Jun 27, 2019 6:29 pm

Same here and I barely got chance to enter the challenge.
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Hawthorn (112213318)
YoWorld Level: 306
YoWorld Start Date: Aug 05, 2009
 
Forum Posts: 92
Forum Title: YoNovice

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby lotusYTS (10959268) » Thu Jun 27, 2019 8:41 pm

yiks can not access yo world through App today at all will not even sign in is like broken does not work at all had to go to facebook to get into you so will missing out on our daily coins or prizes too :( and app no sign been out since 12 today so is hours. help!!!!! :shocked:
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lotusYTS (10959268)
YoWorld Level: 363
YoWorld Start Date: Mar 07, 2009
 
Forum Posts: 127
Forum Title: YoApprentice

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby XoXVeronicaXoX (107660934) » Fri Jun 28, 2019 5:40 pm

oh so now my comments are being deleted?


well second time today my access is denied to the game and this time for over an hour.
It's crazy that they don't take the time to fix the issues when emailed about them
but they keep you off the game maybe they should be checked out for kicking people.
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XoXVeronicaXoX (107660934)
YoWorld Level: 315
YoWorld Start Date: Jul 06, 2009
 
Forum Posts: 52
Forum Title: YoNovice

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