Having trouble with YoWorld? Reporting Bugs - PLEASE READ

[CyberPunK (187030201)]

Is ANYONE listening? Our new windows don't work!!!!

It should be fixed on Monday.

[MYA (158698331)]

I have been unable to go to any events as I can not scroll, meaning I am unable to see the far right side of the events to be able to scroll.. yes I have cleared my cache,, yes I have reduced the size of my font to 75 percent, it does not matter what I do. It has not fixed my problem.

[GaiA TR (2506525)]

we have to much lag i think a maintance.pls help

[CyberPunK (187030201)]

I have been unable to go to any events as I can not scroll, meaning I am unable to see the far right side of the events to be able to scroll.. yes I have cleared my cache,, yes I have reduced the size of my font to 75 percent, it does not matter what I do. It has not fixed my problem.

Have you tried going full-screen mode and try? (Just to determine if it's window/screen scaling issue)
Do you see the native window scroll bar on the far right?
Do you experience the same issue on the Yo App?

[Diavolo (151511872)]

Hi,
I borrowed from a friend a Fanciful Christmas tree, i know i have it in my inventory, but for some reason I can't find it there, to return it. I can see the tree in " In use" items, I tried to put it in my inventory again, but doesn't works.

What happend??? I know i have that item, i can see it, but i can't have it

Thanks in advance.

Diavolo

[gelfgirl73 (105637298)]

Yes big time ....I am trying to decorate the Christmas room so I can win points to get free gifts but it isn’t recognizing the curtains I hung in the three windows...I used the red curtains from the new items...I decorated the whole room and then could’nt get it to finish...please help thank you

[gelfgirl73 (105637298)]

Want let me finish room when I have added everything on the review list....gurrrrrrr...the curtains is what it wouldn’t accept ...I used the red curtains from the Victorian Christmas items...plz help...Idont want to miss out on the free gifts...

[CyberPunK (187030201)]

Want let me finish room when I have added everything on the review list....gurrrrrrr...the curtains is what it wouldn’t accept ...I used the red curtains from the Victorian Christmas items...plz help...Idont want to miss out on the free gifts...

Hey gelfgirl73, I think this is similar to what you're having? viewtopic.php?f=6&t=189409
The problem looks like it's the game not recognizing the item that is required. Hopefully it can be addressed on Wednesday.

[CyberPunK (187030201)]

Hi,
I borrowed from a friend a Fanciful Christmas tree, i know i have it in my inventory, but for some reason I can't find it there, to return it. I can see the tree in " In use" items, I tried to put it in my inventory again, but doesn't works.

What happend??? I know i have that item, i can see it, but i can't have it

Thanks in advance.

Diavolo

Do you remember the room it was placed in? If so, try to use "Clear Room" option there and check again.
Even if it says "In use" try to go drop it as a gift and see if it shows up.

[Diavolo (151511872)]

Hi,

I was trying to add some item to one of my rooms and the screen just freeze, i refresh and when i can came back, i discovered all room clean. In that room i had one of my Jester cats, the visiting one, is the second cat of that type that i lost, since i play with the new Yoworld, I want my cat back.

Please help me, i just want my cat back.

Diavolo

[Diavolo (151511872)]

Hi,
I borrowed from a friend a Fanciful Christmas tree, i know i have it in my inventory, but for some reason I can't find it there, to return it. I can see the tree in " In use" items, I tried to put it in my inventory again, but doesn't works.

What happend??? I know i have that item, i can see it, but i can't have it

Thanks in advance.

Diavolo

Do you remember the room it was placed in? If so, try to use "Clear Room" option there and check again.
Even if it says "In use" try to go drop it as a gift and see if it shows up.

Finally the tree just came back to my inventory. Thanks a lot for your answer.

[Tunia (186473584)]

I want to continue playing the game as I've come so far in it BUT
For the past few weeks whenever I enter the game and try to go from one place to another I get stuck in loops and time out and if the deals pop up then I can't click out again and then have to refresh again. in total just playing for a moment means refreshing about 3 to 5 times. and it's a struggle to do the competitions as they are really slow and often remain blank.
I've tried different servers and connections and have emptied my cookies and so on but no improvement but each day it seems worse.

[Diavolo (151511872)]

Moved an item Ive had for a long time a few years on YoWorld- formerly YoVille when I first started playing-- the item was a cat maybe called Jester- I may have built it or copleted tasks for it way back when-not sure but walks around disappears briefly in thin air- I have kept it in one of my homes for a few years, but moved it today to another place and I saved the setting and my cat disappeared. Is not in the room nor in my inventory. Can i get it back? Now I'm hesitant moving any older items I've had a few years somewhere else or may lose. Any info is appreciated and if item can be retrieved.

Hi,

Do you get your Jester cat back, somebody helped you???

My cat just disappear too, there still no aswers

[1Sure Thing (130875490)]

I am really upset right now!!!! How do you expect someone to decorate in the contest if all you are giving them out of the gem chest is skins, handhelds, hats etc.? I have not gotten 1 single furnishing item. You need to fix that, please!!

[HollyLuYah IMHI (109849093)]

I am really upset right now!!!! How do you expect someone to decorate in the contest if all you are giving them out of the gem chest is skins, handhelds, hats etc.? I have not gotten 1 single furnishing item. You need to fix that, please!!

I agree it can be very frustrating when we are required to use certain items and those items are random. Makes it very difficult to complete the challenge.

[Diavolo (151511872)]

Hi,

I was trying to add some item to one of my rooms and the screen just freeze, i refresh and when i can came back, i discovered all room clean. In that room i had one of my Jester cats, the visiting one, is the second cat of that type that i lost, since i play with the new Yoworld, I want my cat back.

Please help me, i just want my cat back.

Diavolo

Thanks a lot, my cat came back home <3

[CyberPunK (187030201)]

Hi,

I was trying to add some item to one of my rooms and the screen just freeze, i refresh and when i can came back, i discovered all room clean. In that room i had one of my Jester cats, the visiting one, is the second cat of that type that i lost, since i play with the new Yoworld, I want my cat back.

Please help me, i just want my cat back.

Diavolo

Thanks a lot, my cat came back home <3

A happy ending!!

[Judi (131703405)]

I can't place the Clickable Santas Workshop door that I got from the gem event.

[cathy (115782367)]

I can't place the Clickable Santas Workshop door that I got from the gem event.

Same here

[Karla MarxFAB (187539676)]

I can't drag things from my inventory on the first go, I have to try at least twice and it's annoying me. That and I can't see the room I'm editing properly because there's a massive window in the way :|