Having trouble with YoWorld? Reporting Bugs - PLEASE READ

Report bugs and gather information on known issues.

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby jim OWLS (130209977) » Tue Oct 23, 2018 2:31 am

I can't report problems thru the help button because it's not working. nor is add yocash, free gifts, inbox, settings. the only button that is working is the community button! plz help! it's been like this since the maint. shut down.
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jim OWLS (130209977)
YoWorld Level: 282
YoWorld Start Date: Oct 21, 2009
 
Forum Posts: 2
Forum Title: YoNewbie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby sue (155197258) » Tue Oct 23, 2018 2:58 am

I can not report the problem i'm have with the help button, it does not work. please help.
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sue (155197258)
YoWorld Level: 234
YoWorld Start Date: Mar 31, 2010
 
Forum Posts: 2
Forum Title: YoNewbie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Smitten Kitten (136864592) » Tue Oct 23, 2018 8:21 am

jim OWLS (130209977) wrote:I can't report problems thru the help button because it's not working. nor is add yocash, free gifts, inbox, settings. the only button that is working is the community button! plz help! it's been like this since the maint. shut down.


If you cannot access the HELP tab, send an email to [email protected]
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Smitten Kitten (136864592)
YoWorld Level: 325
YoWorld Start Date: Nov 24, 2009
 
Forum Posts: 17767
Forum Title: YoAddict

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Smitten Kitten (136864592) » Tue Oct 23, 2018 8:21 am

sue (155197258) wrote:I can not report the problem i'm have with the help button, it does not work. please help.



If you cannot access the HELP tab, send an email to [email protected]
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Smitten Kitten (136864592)
YoWorld Level: 325
YoWorld Start Date: Nov 24, 2009
 
Forum Posts: 17767
Forum Title: YoAddict

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Tammy Star (106654458) » Tue Oct 23, 2018 5:43 pm

HELP my Yoworld is not working!!!! I can not submit a ticket via the in-game Help button It"s not working, my gifts or send gifts is not working? and I can not do the gems to vote, it is not working. My top bar is not working it is faded out, I click on it and it is not working. Most of my friends are not showing as my friends and the pictures of them are gone at the bottom. I need HELP!!!! :wailing: :wailing: Someone Help :wailing:
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Tammy Star (106654458)
YoWorld Level: 276
YoWorld Start Date: Jun 27, 2009
 
Forum Posts: 7
Forum Title: YoNewbie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Smitten Kitten (136864592) » Tue Oct 23, 2018 6:56 pm

Tammy Star (106654458) wrote:HELP my Yoworld is not working!!!! I can not submit a ticket via the in-game Help button It"s not working, my gifts or send gifts is not working? and I can not do the gems to vote, it is not working. My top bar is not working it is faded out, I click on it and it is not working. Most of my friends are not showing as my friends and the pictures of them are gone at the bottom. I need HELP!!!! :wailing: :wailing: Someone Help :wailing:


Have you tried clearing your computer cache? Or another browser? Either of these will usually resolve loading issues.

If you continue to have trouble, you should send a ticket to the support staff using the HELP tab above your game screen..a Viking can advise you on what to do. If you cannot access the HELP tab, send an email to [email protected]

Good luck and welcome to the forum! :bye:
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Smitten Kitten (136864592)
YoWorld Level: 325
YoWorld Start Date: Nov 24, 2009
 
Forum Posts: 17767
Forum Title: YoAddict

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Yo Lady J (128654228) » Tue Oct 23, 2018 7:00 pm

Here's a BUG for you--I am so mad @ Yo right now, it isn't even funny!
Yesterday, I MISSED submitting my entry because Yo kept kicking me out! I went back 3 times to get my 'street' entered and yup, got kicked out again and again, so I missed it. But WORSE--all those items I used to decorate the street are GONE FROM MY INVENTORY!!
I really want them all back PLEASE?

annnnnd...I missed entering AGAIN today....Harumph!
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Yo Lady J (128654228)
YoWorld Level: 295
YoWorld Start Date: Oct 13, 2009
 
Forum Posts: 26
Forum Title: YoNovice

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Smitten Kitten (136864592) » Tue Oct 23, 2018 7:08 pm

Yo Lady J (128654228) wrote:Here's a BUG for you--I am so mad @ Yo right now, it isn't even funny!
Yesterday, I MISSED submitting my entry because Yo kept kicking me out! I went back 3 times to get my 'street' entered and yup, got kicked out again and again, so I missed it. But WORSE--all those items I used to decorate the street are GONE FROM MY INVENTORY!!
I really want them all back PLEASE?

annnnnd...I missed entering AGAIN today....Harumph!


I would suggest submitting a ticket to the support staff and have a Viking intervene for you. Use the HELP tab above your game screen. GL!
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Smitten Kitten (136864592)
YoWorld Level: 325
YoWorld Start Date: Nov 24, 2009
 
Forum Posts: 17767
Forum Title: YoAddict

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Black Panther (178954832) » Wed Oct 24, 2018 11:04 pm

I purchased the $4.99 promotion for yocash, coins, gift, and didn't receive any after purchase. My bank account shows that the money came out of it. It also shows in my Facebook notifications that I made the purchase but never received the items. What do I do? I really wanted the yocash! Please someone help me, I've never had a problem with this! :wailing:
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Black Panther (178954832)
YoWorld Level: 216
YoWorld Start Date: Jun 30, 2011
 
Forum Posts: 2
Forum Title: YoNewbie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Wild Fire (12555002) » Thu Oct 25, 2018 12:31 am

I can't even get into YoWorld now. It just gives me a blank screen and I've missed several days due to the fact that something is wrong with this game. :grr
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Wild Fire (12555002)
YoWorld Level: 298
YoWorld Start Date: Mar 28, 2009
 
Forum Posts: 3
Forum Title: YoNewbie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Dok X (131296278) » Thu Oct 25, 2018 12:49 am

Something is wrong with my cloning machine!!!! I could really use some new lab equipment.
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Dok X (131296278)
YoWorld Level: 320
YoWorld Start Date: Oct 27, 2009
 
Forum Posts: 86
Forum Title: YoNovice

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Taty (175701487) » Thu Oct 25, 2018 1:20 am

Please help! My game dont charge in chrome, explorer even on safari. I tried so many thing, the game app restart the pc but nothing works, can you help me please. Its more than 18 hrs without the game, i just need an answer.

Thank you :bye:
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Taty (175701487)
YoWorld Level: 192
YoWorld Start Date: Mar 13, 2011
 
Forum Posts: 5
Forum Title: YoNewbie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Darlene (105733141) » Thu Oct 25, 2018 9:55 pm

I don't know if my problem is YoWorld's or my computer's when it comes to trying to get into the game & the game's screen blinks to where I can't get into the game. I tried yesterday & today. I don't like Chrome and don't want it. I researched the game's desktop app for reviews and saw a lot of good things about it. I just downloaded it a few min ago. I am IN the game now and we'll see how it goes. I PRAY all goes well with it.

Darlene
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Darlene (105733141)
YoWorld Level: 234
YoWorld Start Date: Jun 19, 2009
 
Forum Posts: 10
Forum Title: YoRookie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Yvette (119624107) » Thu Oct 25, 2018 11:58 pm

I just saved my room for the legends of the cornfield contest and as it saved, it turned all of my pumpkins into different type of furniture. (snowmen, chairs, other weird stuff that you wouldn't see in the middle of a halloween maze). Now it's ruined and I can't go back and fix it.
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Yvette (119624107)
YoWorld Level: 318
YoWorld Start Date: Sep 05, 2009
 
Forum Posts: 32
Forum Title: YoNovice

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Chelseasue (111182471) » Fri Oct 26, 2018 4:32 am

hi Vikings I cannot get into the game can you please help this is the 3rd day
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Chelseasue (111182471)
YoWorld Level: 269
YoWorld Start Date: Jul 31, 2009
 
Forum Posts: 11
Forum Title: YoRookie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Issa (112023741) » Fri Oct 26, 2018 3:11 pm

Hi, Jess. Follow the currency in dollars and not in the currency of my country, before it was in Mexican pesos, I need your help to get back to being as before. It is important to know how much in our currency is what we are going to pay when buying yocash or yocoins. I've been asking for help for weeks. Can you help me please? I will appreciate it a lot.
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Issa (112023741)
YoWorld Level: 316
YoWorld Start Date: Aug 05, 2009
 
Forum Posts: 12
Forum Title: YoRookie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Sandy (8315093) » Fri Oct 26, 2018 6:54 pm

I'm having a problem with flash also. There is no place in the address bar for me to click on the thing to allow flash. Anyone know what the address is to VBG? Is it [email protected]? I thought all this flash stuff wasn't going to effect us until 1920? I can't get into the game and if someone can help me I thank them in advance Also when that pop up talking about flash came on I was able to get gifts, send gifts just not get to the game. This is really making me . :sick: :silly: :sad: :grr :wailing: :dizzy:
Last edited by Sandy (8315093) on Fri Oct 26, 2018 6:57 pm, edited 1 time in total.
"A dog will look up to you, a cat will look down but a pig will look you square in the eye." - Winston Churchill
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Sandy (8315093)
YoWorld Level: 305
YoWorld Start Date: Jan 30, 2009
 
Forum Posts: 130
Forum Title: YoApprentice

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Lynn (120470037) » Fri Oct 26, 2018 6:54 pm

Willa Rawlings WHEN ARE YOU GOING TO FIX ALL THE PROBLEMS WITH THIS GAME?
The FREE GIFTS hasn't worked in WEEKS.
I haven't seen ANYTHING in my INBOX for weeks.
I just got a FULL PIGGY BANK and can't click on it to get it OPEN to PURCHASE my YOCASH!
I'm NOT ABLE TO SHARE the TAKE A PHOTO feature. Can't earn coins. Meaning, Neigbors can't click to claim coins. Can't participate in the current Selfie Event.
I haven't been able to VOTE in the Spooktober Events for the last few weeks.
I CAN'T SHARE the ASK FOR HOTDOGS Factory feature.
I can't click on HELP or LOG or SETTINGS, etc. They won't open up.
Most of what helps us to earn Coins and YoCash IS BROKEN! WHY SHOULD I CONTINUE TO PLAY? ???????
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Lynn (120470037)
YoWorld Level: 290
YoWorld Start Date: Sep 08, 2009
 
Forum Posts: 8
Forum Title: YoNewbie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Lynn (120470037) » Fri Oct 26, 2018 6:54 pm

Willa Rawlings WHEN ARE YOU GOING TO FIX ALL THE PROBLEMS WITH THIS GAME?
The FREE GIFTS hasn't worked in WEEKS.
I haven't seen ANYTHING in my INBOX for weeks.
I just got a FULL PIGGY BANK and can't click on it to get it OPEN to PURCHASE my YOCASH!
I'm NOT ABLE TO SHARE the TAKE A PHOTO feature. Can't earn coins. Meaning, Neigbors can't click to claim coins. Can't participate in the current Selfie Event.
I haven't been able to VOTE in the Spooktober Events for the last few weeks.
I CAN'T SHARE the ASK FOR HOTDOGS Factory feature.
I can't click on HELP or LOG or SETTINGS, etc. They won't open up.
Most of what helps us to earn Coins and YoCash IS BROKEN! WHY SHOULD I CONTINUE TO PLAY? ???????
Image
User avatar

Lynn (120470037)
YoWorld Level: 290
YoWorld Start Date: Sep 08, 2009
 
Forum Posts: 8
Forum Title: YoNewbie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Smitten Kitten (136864592) » Fri Oct 26, 2018 7:19 pm

Sandy (8315093) wrote:I'm having a problem with flash also. There is no place in the address bar for me to click on the thing to allow flash. Anyone know what the address is to VBG? Is it [email protected]? I thought all this flash stuff wasn't going to effect us until 1920? I can't get into the game and if someone can help me I thank them in advance Also when that pop up talking about flash came on I was able to get gifts, send gifts just not get to the game. This is really making me . :sick: :silly: :sad: :grr :wailing: :dizzy:



viewtopic.php?f=2&t=178226&hilit=flash

^^^ This thread should give you the information that you need. However, if you would like to consult directly with a BVG Viking, you can email them at:
[email protected]

GL! :thumbsup:
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Smitten Kitten (136864592)
YoWorld Level: 325
YoWorld Start Date: Nov 24, 2009
 
Forum Posts: 17767
Forum Title: YoAddict

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