Having trouble with YoWorld? Reporting Bugs - PLEASE READ

Report bugs and gather information on known issues.

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby x TINA x (6958448) » Fri Jan 04, 2019 8:18 pm

HELP!! Many of my items are missing!! I purchased more than 100 yc worth of Cocktail Do hairs, to get the rares... so I had many extras. I sold a few yesterday, and gifted a couple too. I went to gift one this afternoon, and today it shows I have none? They've all vanished!!!
Then I realize, my inventory pages are half of what I had before?
Instead of my usual 900+, I now have barely 500 pages??
I've cleared cache's, refreshed. Nothing.
I've restarted computer, then cleared cache's, and restarted again. Still my stuff is missing?
User avatar

x TINA x (6958448)
YoWorld Level: 310
YoWorld Start Date: Jan 02, 2009
 
Forum Posts: 33
Forum Title: YoNovice

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Smitten Kitten (136864592) » Fri Jan 04, 2019 8:21 pm

x TINA x (6958448) wrote:HELP!! Many of my items are missing!! I purchased more than 100 yc worth of Cocktail Do hairs, to get the rares... so I had many extras. I sold a few yesterday, and gifted a couple too. I went to gift one this afternoon, and today it shows I have none? They've all vanished!!!
Then I realize, my inventory pages are half of what I had before?
Instead of my usual 900+, I now have barely 500 pages??
I've cleared cache's, refreshed. Nothing.
I've restarted computer, then cleared cache's, and restarted again. Still my stuff is missing?


Have you checked the Transaction Log at the top of your game? It may shed some light on the disappearance of your items. :?:
Image
User avatar

Smitten Kitten (136864592)
YoWorld Level: 322
YoWorld Start Date: Nov 24, 2009
 
Forum Posts: 17498
Forum Title: YoFiend

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby x TINA x (6958448) » Fri Jan 04, 2019 8:56 pm

Smitten Kitten (136864592) wrote:
x TINA x (6958448) wrote:HELP!! Many of my items are missing!! I purchased more than 100 yc worth of Cocktail Do hairs, to get the rares... so I had many extras. I sold a few yesterday, and gifted a couple too. I went to gift one this afternoon, and today it shows I have none? They've all vanished!!!
Then I realize, my inventory pages are half of what I had before?
Instead of my usual 900+, I now have barely 500 pages??
I've cleared cache's, refreshed. Nothing.
I've restarted computer, then cleared cache's, and restarted again. Still my stuff is missing?


Have you checked the Transaction Log at the top of your game? It may shed some light on the disappearance of your items. :?:


Yes, it shows that I purchased the hairs. It also shows that I sold, and gifted a few yesterday. However, when I look for the hairs in my inventory, is says I have none? I know for a fact that I still had a few extras, beyond the one's I was keeping for myself. So far, it's only the hairs that I've gone on a serious search for, since I just spent so much to get them. However I know from the drop in pages, there are many other items missing from my inventory as well.
User avatar

x TINA x (6958448)
YoWorld Level: 310
YoWorld Start Date: Jan 02, 2009
 
Forum Posts: 33
Forum Title: YoNovice

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Smitten Kitten (136864592) » Fri Jan 04, 2019 11:19 pm

x TINA x (6958448) wrote:
Smitten Kitten (136864592) wrote:
x TINA x (6958448) wrote:HELP!! Many of my items are missing!! I purchased more than 100 yc worth of Cocktail Do hairs, to get the rares... so I had many extras. I sold a few yesterday, and gifted a couple too. I went to gift one this afternoon, and today it shows I have none? They've all vanished!!!
Then I realize, my inventory pages are half of what I had before?
Instead of my usual 900+, I now have barely 500 pages??
I've cleared cache's, refreshed. Nothing.
I've restarted computer, then cleared cache's, and restarted again. Still my stuff is missing?


Have you checked the Transaction Log at the top of your game? It may shed some light on the disappearance of your items. :?:


Yes, it shows that I purchased the hairs. It also shows that I sold, and gifted a few yesterday. However, when I look for the hairs in my inventory, is says I have none? I know for a fact that I still had a few extras, beyond the one's I was keeping for myself. So far, it's only the hairs that I've gone on a serious search for, since I just spent so much to get them. However I know from the drop in pages, there are many other items missing from my inventory as well.


I would really encourage you to send a ticket to the support team and have them investigate this. Use the HELP tab above your game screen. Good luck!
Image
User avatar

Smitten Kitten (136864592)
YoWorld Level: 322
YoWorld Start Date: Nov 24, 2009
 
Forum Posts: 17498
Forum Title: YoFiend

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby JD kane (12221758) » Sat Jan 05, 2019 2:15 am

I am having similar issue for some reason each time I click on play yo it wont load the page just keeps reloading itself over and over and it even removed itself from my games list im not sure what is going on but its very annoying I been trying for days clearing caches , making sur game is not blocked etc and it still not working i tried everything you have suggested and even more stuff
User avatar
JD kane (12221758)
YoWorld Level: 47
YoWorld Start Date: Mar 23, 2009
 
Forum Posts: 2
Forum Title: YoNewbie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Mina (185884101) » Mon Jan 07, 2019 11:08 am

Happy New Year ... not I am stuck at 100 ... does not load... please fix .. i saw other reporting the same thing..
User avatar
Mina (185884101)
YoWorld Level: 268
YoWorld Start Date: Aug 25, 2014
 
Forum Posts: 10
Forum Title: YoRookie

Opening Chest with Gems

Postby Hannah (3974398) » Wed Jan 09, 2019 6:39 pm

Today I was using gems to open chests under the Timeless adventure chests. I used 230 gems to open a Magic Chest and it is supposed to open a NEW unique item. I received clean contemporary boots. I then chose to open another chest and chose a Wooden chest for 50 gems (supposed to receive 1 unique item) and I received the same gift as the 230 gem Magic Chest, the clean contemporary boots. I don't think this is fair in the gifts since one is supposed to be NEW and I used more of my gems. I also do not need 2 pair of the same boots. Is this a bug or something I did wrong? Any help would be appreciated. Thank you
User avatar

Hannah (3974398)
YoWorld Level: 271
YoWorld Start Date: Oct 23, 2008
 
Forum Posts: 2
Forum Title: YoNewbie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Candice B (187242454) » Thu Jan 10, 2019 5:12 am

All I seem to be able to do is walk into my living room and then the game freezes and the same message keeps popping up, "connection to server is lost". This is both in the browser and desktop mode. I have to keep refreshing but I'm unable to do anything.
User avatar

Candice B (187242454)
YoWorld Level: 158
YoWorld Start Date: Oct 07, 2016
 
Forum Posts: 2
Forum Title: YoNewbie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby FlipAway (12779881) » Thu Jan 10, 2019 9:22 am

Candice B (187242454) wrote:All I seem to be able to do is walk into my living room and then the game freezes and the same message keeps popping up, "connection to server is lost". This is both in the browser and desktop mode. I have to keep refreshing but I'm unable to do anything.

Have you try to move your avatar while staying in a room?
Are you able to decorate or dress up by clicking on the bottom sofa or t-shirt icon?
User avatar

FlipAway (12779881)
YoWorld Level: 286
YoWorld Start Date: Mar 31, 2009
 
Forum Posts: 558
Forum Title: YoSupporter
Location: #TCA far far far away

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby mikeo (181221163) » Sun Jan 13, 2019 1:10 am

Something is mixed up, I don't have Farris wheel in this room, The wheel only shows up when I sit on Rocket Ship. ……….. But yes I do have a Farris Wheel in another room, Thanks for any help, BVG Rocks. cool
https://apps.facebook.com/playyoworld/? ... b_bmpos=_0


Image
mikeo digs
User avatar
mikeo (181221163)
YoWorld Level: 251
YoWorld Start Date: Nov 26, 2011
 
Forum Posts: 68
Forum Title: YoNovice
Location: On Yo Location

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Tininha (136176040) » Mon Jan 14, 2019 7:43 am

Help!
I'm stuck in: "75% activating your player" app and browser.
2 days in a row!
ty
User avatar
Tininha (136176040)
YoWorld Level: 280
YoWorld Start Date: Nov 20, 2009
 
Forum Posts: 5
Forum Title: YoNewbie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Lynny (106878447) » Sat Jan 19, 2019 7:13 pm

I am having a problem with BVG.
Attention BVG:

Very dissatisfied with no response of my present issue that has exceeded 4 weeks.Sad that I have written gmails to BVG have not gotten a response or the issued taken care of! I am losing money every day.

The buddies that I visit do not always show up in my room!! The message does, they do not appear physically.So therefore when I go to return the visit from the Message that they wrote, I do not get a chest or coffee or coins. Now I have explained all of this for over 4 weeks, I have cleared my cache I have checked with my buddies. The buddies all have said they have come to visit in my room, :shocked: yet I do not see them and unable to get the rewards.

My question is after 4 weeks of explaining this Issue to BVG they have not fixed the problem! Frustrated and very disappointed with this happening!

What help can I get?? :idea: :idea: :idea:
User avatar

Lynny (106878447)
YoWorld Level: 373
YoWorld Start Date: Jun 30, 2009
 
Forum Posts: 344
Forum Title: YoRegular
Location: Ny

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Lynny (106878447) » Mon Jan 21, 2019 7:06 pm

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA
Postby Lynny (106878447) » Sat Jan 19, 2019 7:13 pm

I am having a problem with BVG.
Attention BVG:

Very dissatisfied with no response of my present issue that has exceeded 4 weeks.Sad that I have written gmails to BVG have not gotten a response or the issued taken care of! I am losing money every day.

The buddies that I visit do not always show up in my room!! The message does, they do not appear physically.So therefore when I go to return the visit from the Message that they wrote, I do not get a chest or coffee or coins. Now I have explained all of this for over 4 weeks, I have cleared my cache I have checked with my buddies. The buddies all have said they have come to visit in my room, :shocked: yet I do not see them and unable to get the rewards.

My question is after 4 weeks of explaining this Issue to BVG they have not fixed the problem! Frustrated and very disappointed with this happening!

What help can I get?? :idea: :idea: :idea:
User avatar

Lynny (106878447)
YoWorld Level: 373
YoWorld Start Date: Jun 30, 2009
 
Forum Posts: 344
Forum Title: YoRegular
Location: Ny

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Cara Mia Yo (3497983) » Wed Jan 23, 2019 12:20 am

i bought a bedroom extension and I want to know why i cant attached it to my house how do i do it
User avatar
Cara Mia Yo (3497983)
YoWorld Level: 272
YoWorld Start Date: Oct 13, 2008
 
Forum Posts: 4
Forum Title: YoNewbie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby babycakes (103307505) » Wed Jan 23, 2019 10:42 am

Please help! I am stuck at "77% Activating Your Player"... Refreshed several times and still could not get in. Thanks.
User avatar
babycakes (103307505)
YoWorld Level: 283
YoWorld Start Date: May 23, 2009
 
Forum Posts: 27
Forum Title: YoNovice
Location: Philippines

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby mhb (114293230) » Wed Jan 23, 2019 6:53 pm

Yoworld will not vote let me vote in the timeless adventure event. The top buttons where it has help and settings and stuff well the community, free gifts and inbox is working but the others r not. I refreshed it still not working and then removed the app and reinstalled it but still not working either. I am on chrome. I was on IE the first time it happened awhile back ago then i am on chrome and it just happened again. HELP ME PLZ!


Never mind it is working again
Last edited by mhb (114293230) on Wed Jan 23, 2019 7:03 pm, edited 1 time in total.
User avatar
mhb (114293230)
YoWorld Level: 277
YoWorld Start Date: Aug 14, 2009
 
Forum Posts: 16
Forum Title: YoRookie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Wandering Sim (103115863) » Wed Jan 23, 2019 6:55 pm

i can not vote, nor can i cash in my gems :/
User avatar
Wandering Sim (103115863)
YoWorld Level: 284
YoWorld Start Date: May 21, 2009
 
Forum Posts: 15
Forum Title: YoRookie

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Laura Rose (138237058) » Fri Jan 25, 2019 11:36 am

Have not been able to get in game for almost an hour, started right after the release. Attempted to load in both the windows download and through fb. Used both a chromebook and hp winodws. Have tried both my spouses and my account, neither loads server past 99%.. both come back with server cannot load popup. Tried to send in a game help request, checked my gmail but did not receive an auto reply so doubt it went through.
Image"To live in hearts we leave behind is not to die"
“Tomorrow belongs to those who can hear it coming” ― David Bowie
Visit my Altons Anniversary Ave.. https://apps.facebook.com/playyoworld/?d=h76129915
User avatar
Laura Rose (138237058)
YoWorld Level: 272
YoWorld Start Date: Dec 02, 2009
 
Forum Posts: 5922
Forum Title: YoDedicated

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Laura Rose (138237058) » Fri Jan 25, 2019 12:41 pm

Thank you.. my game is loading again :hug:
Image"To live in hearts we leave behind is not to die"
“Tomorrow belongs to those who can hear it coming” ― David Bowie
Visit my Altons Anniversary Ave.. https://apps.facebook.com/playyoworld/?d=h76129915
User avatar
Laura Rose (138237058)
YoWorld Level: 272
YoWorld Start Date: Dec 02, 2009
 
Forum Posts: 5922
Forum Title: YoDedicated

Re: Having trouble with YoWorld? Reporting Bugs - PLEASE REA

Postby Mike YBLA (14282016) » Fri Jan 25, 2019 6:18 pm

Here's a suggestion...

Until the problems with the desktop app are resolved, why don't you just play YoWorld from the browser? The browser version is working.

At the very least, you can use the browser version to submit a ticket.
Image
User avatar

Mike YBLA (14282016)
YoWorld Level: 261
YoWorld Start Date: Apr 22, 2009
 
Forum Posts: 128
Forum Title: YoApprentice
Location: New Jersey

PreviousNext

Return to Bugs & Bug Reporting