Cancer Hair

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Cancer Hair

Postby Peppermint Patty YOJ Wow (109907742) » Thu Nov 24, 2022 11:11 pm

I have reported not getting my cancer hair numerous times. My laptop had me stuck in children's mode in my Edge browser. I need the hair that I have a receipt for that came in the mail. I can send it in a text message or to an administrator of YWW but this laptop does NOT take screenshots.

Patricia Scalf
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Peppermint Patty YOJ Wow (109907742)
YoWorld Level: 409
YoWorld Start Date: Jul 25, 2009
 
Forum Posts: 99
Forum Title: YoNovice

Re: Cancer Hair

Postby ijOjO uK (109723058) » Thu Nov 24, 2022 11:16 pm

Hey Peppermint, sorry to read that you have not received the cancer hair as yet.

The difficulty you have is that the Vikings will need a screenshot of your receipt / email confirmation of your donation before they can process your ticket.

Have you tried to take a screenshot with the camera on your phone?. You could do it that way and then email that picture to the Player Support Team using [email protected] and include in your email the ticket ID which you will have received in your previous reports.

If not, you may need to access your email on another device that is able to take a screenshot and provide that to the team so that you can get your hair.
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ijOjO uK (109723058)
YoWorld Level: 354
YoWorld Start Date: Jul 23, 2009
 
Forum Posts: 13951
Forum Title: Moderator
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Re: Cancer Hair

Postby Peppermint Patty YOJ Wow (109907742) » Tue Jan 10, 2023 1:42 am

They have a screen shot of my invoice mailed to me from PINK FUND that shows my donation. I have met all requirements and they are asking for the same information all over again. Please help
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Peppermint Patty YOJ Wow (109907742)
YoWorld Level: 409
YoWorld Start Date: Jul 25, 2009
 
Forum Posts: 99
Forum Title: YoNovice

Re: Cancer Hair

Postby ijOjO uK (109723058) » Tue Jan 10, 2023 9:49 am

Peppermint Patty YOJ Wow (109907742) wrote:They have a screen shot of my invoice mailed to me from PINK FUND that shows my donation. I have met all requirements and they are asking for the same information all over again. Please help


Hey Peppermint, I am afraid that you will have to resubmit the information if that is what is being asked for. The Vikings can only provide help via the support ticket system.

Please PM (private message) me your original ticket number and I can flag that up with the team.
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ijOjO uK (109723058)
YoWorld Level: 354
YoWorld Start Date: Jul 23, 2009
 
Forum Posts: 13951
Forum Title: Moderator
Location: Here or Over there on Official yOworld Discord

Re: Cancer Hair

Postby Peppermint Patty YOJ Wow (109907742) » Thu Jan 12, 2023 1:22 pm

I did. I forwarded the entire message with the screen shots attached. What else can I do, please?
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Peppermint Patty YOJ Wow (109907742)
YoWorld Level: 409
YoWorld Start Date: Jul 25, 2009
 
Forum Posts: 99
Forum Title: YoNovice

Re: Cancer Hair

Postby Peppermint Patty YOJ Wow (109907742) » Thu Jan 12, 2023 1:23 pm

It is odd…the message requesting the info again has the screen shots attached.
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Peppermint Patty YOJ Wow (109907742)
YoWorld Level: 409
YoWorld Start Date: Jul 25, 2009
 
Forum Posts: 99
Forum Title: YoNovice

Re: Cancer Hair

Postby Peppermint Patty YOJ Wow (109907742) » Thu Jan 12, 2023 1:24 pm

I did. I forwarded the entire message with the screen shots attached. What else can I do, please?
User avatar

Peppermint Patty YOJ Wow (109907742)
YoWorld Level: 409
YoWorld Start Date: Jul 25, 2009
 
Forum Posts: 99
Forum Title: YoNovice

Re: Cancer Hair

Postby Peppermint Patty YOJ Wow (109907742) » Thu Feb 23, 2023 10:32 am

I have sent them a copy of my Pink Fund letter showing my payment. I have sent them everything they requested and more with no response and no hair. This is ridiculous that I have cancer myself and I am fighting this battle in YO too get a fake hair! Please help me.
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Peppermint Patty YOJ Wow (109907742)
YoWorld Level: 409
YoWorld Start Date: Jul 25, 2009
 
Forum Posts: 99
Forum Title: YoNovice

Re: Cancer Hair

Postby Peppermint Patty YOJ Wow (109907742) » Thu Feb 23, 2023 10:34 am

Where is Discord to pm you?
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Peppermint Patty YOJ Wow (109907742)
YoWorld Level: 409
YoWorld Start Date: Jul 25, 2009
 
Forum Posts: 99
Forum Title: YoNovice

Re: Cancer Hair

Postby Peppermint Patty YOJ Wow (109907742) » Wed Mar 15, 2023 6:45 pm

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This my ID for the cancer hair
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Peppermint Patty YOJ Wow (109907742)
YoWorld Level: 409
YoWorld Start Date: Jul 25, 2009
 
Forum Posts: 99
Forum Title: YoNovice

Re: Cancer Hair

Postby ijOjO uK (109723058) » Wed Mar 22, 2023 4:03 am

Hey Peppermint Patty, I have sent you a PM... :hug:
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ijOjO uK (109723058)
YoWorld Level: 354
YoWorld Start Date: Jul 23, 2009
 
Forum Posts: 13951
Forum Title: Moderator
Location: Here or Over there on Official yOworld Discord


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