Page 1 of 1

Can't Open Chest in Event

PostPosted: Fri Nov 18, 2022 2:18 am
by rose (185232932)
I can't open chest in Blood Moon Event Help!

Re: Can't Open Chest in Event

PostPosted: Fri Nov 18, 2022 1:39 pm
by ijOjO uK (109723058)
Welcome to the forums rose. :hug:

Have you tried clearing your browser cache? This might fix the issue.

Re: Can't Open Chest in Event

PostPosted: Mon Nov 21, 2022 9:35 pm
by rose (185232932)
Yes, I have cleared my cache and I still can't open the chest in the Blood Moon Event. It is so frustrating trying to play this game!

Re: Can't Open Chest in Event

PostPosted: Tue Nov 22, 2022 8:15 am
by ijOjO uK (109723058)
Sorry to read that rose, if you haven't already try accessing the game thru a different browser than the one you are using and check if that makes a difference.

If it doesn't please submit a ticket using the help button above the game screen and the Player Support Team will take a look and see what is happening on your account. :hug:

Re: Can't Open Chest in Event

PostPosted: Tue Nov 22, 2022 10:10 pm
by rose (185232932)
Thanks! Playing in another browser helped.

Re: Can't Open Chest in Event

PostPosted: Wed Nov 23, 2022 8:44 am
by ijOjO uK (109723058)
Awesome! :thumbsup: :hug: