I hear you Haven.....I just kept trying after the "Ctrl-Alt-Delete" until I got in. But having said that, a few years back I was not able to get in for over 6 months....until 'something' they did and just like that I was back in......so never give up hope!
Today I have been getting in either on the first or second try.....until just now and it took 3 attempts to get in. But once in, most things are OK.....
