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can not send free gifts:-(

PostPosted: Wed Sep 04, 2019 12:38 am
by Tanner1 (154312928)
i have heard it happening to friends and now it appears to have hit me. i sent a few out but when i got to the J's, i got the pop up we usually get once a month where we have to go through alllll , saying Yes send to these people. (wish it would say but here are the Last ten so we could remove from challenge add)

anyway my screen freezes each time i get the pop up with list of certain number to send out to. i have tried several times, both using the desktop app and from FB

candy

Re: can not send free gifts:-(

PostPosted: Wed Sep 04, 2019 1:08 am
by sYmoN Heart (127236237)
I
cant send any either the screen freezes up

Re: can not send free gifts:-(

PostPosted: Wed Sep 04, 2019 1:08 am
by Hannah Taylor (106986718)
Well it's a first, I can't send free gifts to anyone. The page loads with first page of my list of people to give gifts to - I click send- and it FREEZES!!!
I have to refresh to get out of the freeze, but trying it again I get the same result -it freezes. sigh.....

Re: can not send free gifts:-(

PostPosted: Wed Sep 04, 2019 8:54 am
by NinaTWD (12289433)
It's been like 10 hours and nothing we can't send gifts

Re: can not send free gifts:-(

PostPosted: Wed Sep 04, 2019 10:17 am
by sue twoPLUSH (113201761)
Same here.... just started last night... no matter what browser I use, etc, it freezes.... :grr

Re: can not send free gifts:-(

PostPosted: Wed Sep 04, 2019 11:26 am
by Juliet Starlet (104749345)
Hannah Taylor (106986718) wrote:Well it's a first, I can't send free gifts to anyone. The page loads with first page of my list of people to give gifts to - I click send- and it FREEZES!!!
I have to refresh to get out of the freeze, but trying it again I get the same result -it freezes. sigh.....





Same for me as well. Hope this gets resolved soon :angel:

Re: can not send free gifts:-(

PostPosted: Wed Sep 04, 2019 1:22 pm
by FollowMe (146119108)
Add me to this list. I am not able to send gifts The whole screen just freezes the whole computer. :grr :grr :grr :grr :grr

Re: can not send free gifts:-(

PostPosted: Wed Sep 04, 2019 1:25 pm
by CHUCK YSCVP (128522831)
Add me to the list also. Can't send free gifts. Screen freezes and nothing happens.

Re: can not send free gifts:-(

PostPosted: Wed Sep 04, 2019 1:44 pm
by Kimc (107721212)
I am unable to send gifts it freezes on me

Re: can not send free gifts:-(

PostPosted: Wed Sep 04, 2019 3:30 pm
by CKAY (124072777)
cant send any free gifts the screen freezes up and I have to reload game

Re: can not send free gifts:-(

PostPosted: Wed Sep 04, 2019 3:47 pm
by ZipLocket (144540244)
Hannah Taylor (106986718) wrote:Well it's a first, I can't send free gifts to anyone. The page loads with first page of my list of people to give gifts to - I click send- and it FREEZES!!!
I have to refresh to get out of the freeze, but trying it again I get the same result -it freezes. sigh.....



I gave this suggestion here ..
It has worked for others, I suggest it too and wrote it all done in this link.
below


viewtopic.php?f=6&t=202196

Re: can not send free gifts:-(

PostPosted: Wed Sep 04, 2019 6:03 pm
by Char (8071194)
:sad: cant send gifts either, 2 days now, just get screen freeze and have to re-load

Re: can not send free gifts:-(

PostPosted: Wed Sep 04, 2019 7:23 pm
by Meta (120432366)
I have not been able to send gifts for the last two days. When I go to press send the button greys out. :sad:

Re: can not send free gifts:-(

PostPosted: Fri Sep 06, 2019 8:13 am
by NinaTWD (12289433)
I've found the solution do not click on SEND. Just close the emerging window and the gift will send. Please BV fix the glitch

Re: can not send free gifts:-(

PostPosted: Fri Sep 06, 2019 5:41 pm
by LahxYFJxCorsican (106728627)
I just changed browser from app to facebook and I was able to send gifts. Also when you send gifts check the box that says do not ask for approval again, and then you SHOULD be able to send on the app the next round.

Re: can not send free gifts:-(

PostPosted: Fri Sep 06, 2019 10:07 pm
by ZipLocket (144540244)
send to all your buddies first..
then send 10 at a time till you find out who is freezing and blocking it.
then x that person to non sending side.
one of mine does not play and has not for 3 years. that is the one that stops and freezes me. Since they are OUR neighbors and not a buddy, we need to take care of NON playing Neighbors ourself a bit..