Tabs are not working - even Help Tab is broken

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Tabs are not working - even Help Tab is broken

Postby May (110044468) » Mon May 13, 2019 7:12 pm

Tabs are greyed out so I can't even enter a help ticket. I can't purchase any items, I can't enter gem event voting, I can't save rooms if I did try to purchase something & place it in a room. I can't check the log. I can't Add YoCash.

Please respond ASAP since the broken game tabs do not allow for entering a Help Ticket. Thank You.
"Bloom Where You are Planted" --Saint Francis de Sales

Dr Who House || Groovy Nature Walk || Amusement Park
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May (110044468)
YoWorld Level: 360
YoWorld Start Date: Jul 26, 2009
 
Forum Posts: 2205
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Location: At the Mall :)

Re: Tabs are not working - even Help Tab is broken

Postby Speak truth (185043311) » Mon May 13, 2019 7:16 pm

Some of mine aren't working either... :eh:
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Speak truth (185043311)
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Re: Tabs are not working - even Help Tab is broken

Postby Sharon (139841449) » Mon May 13, 2019 9:15 pm

I'm having some issues as well. I came here to look for any others having issues after finding out I can't vote in the event. I tried the app on my PC, my tablet and Opera browser on my PC. I couldn't get the community tab to work on the first two either but it finally worked in the browser.

Edit: half my tabs are also grayed out at the top and even though free gifts isn't grayed out it still isn't working either. :sad:
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Sharon (139841449)
YoWorld Level: 190
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Re: Tabs are not working - even Help Tab is broken

Postby SteeleO F (154225213) » Mon May 13, 2019 10:35 pm

Are you guys working on the tab issue?
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SteeleO F (154225213)
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Re: Tabs are not working - even Help Tab is broken

Postby Renee (14729453) » Mon May 13, 2019 11:52 pm

Can't vote either. It says 5/5 like I already voted, but I didn't. Tabs on top are grayed out so can't click on them. Some anniversary celebration, game is down again. Please fix so we can't play and collect gems.
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Renee (14729453)
YoWorld Level: 267
YoWorld Start Date: Apr 30, 2009
 
Forum Posts: 3
Forum Title: YoNewbie

Re: Tabs are not working - even Help Tab is broken

Postby Kate (127513318) » Tue May 14, 2019 2:31 am

I am unable to vote as well on the gem event nor am I getting credit on the storybook quests :(
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Kate (127513318)
YoWorld Level: 323
YoWorld Start Date: Oct 08, 2009
 
Forum Posts: 9
Forum Title: YoNewbie

Re: Tabs are not working - even Help Tab is broken

Postby Monicat (103454751) » Tue May 14, 2019 4:31 am

My tabs aren't working either, so I'm unable to purchase any YoCash to shop in the salon during the sale.
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Monicat (103454751)
YoWorld Level: 260
YoWorld Start Date: May 24, 2009
 
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Re: Tabs are not working - even Help Tab is broken

Postby Marilyn (104576654) » Tue May 14, 2019 7:48 am

May (110044468) wrote:Tabs are greyed out so I can't even enter a help ticket. I can't purchase any items, I can't enter gem event voting, I can't save rooms if I did try to purchase something & place it in a room. I can't check the log. I can't Add YoCash.

Please respond ASAP since the broken game tabs do not allow for entering a Help Ticket. Thank You.






Still mostly grayed out and none of them are working this morning either. Have tried both regular online with Chrome and also through the FB Gameroom. Cleared cache.. yada, yada...
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Marilyn (104576654)
YoWorld Level: 340
YoWorld Start Date: Jun 06, 2009
 
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Re: Tabs are not working - even Help Tab is broken

Postby Lainie (124009750) » Tue May 14, 2019 7:50 am

I can't delete my houses. :eh:
I love my wee bucket.... :)
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Lainie (124009750)
YoWorld Level: 340
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Forum Title: YoDedicated
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Re: Tabs are not working - even Help Tab is broken

Postby M (10195280) » Tue May 14, 2019 1:37 pm

Me too...can't send gifts, cant watch ads. Most tabs are 'greyed out'!
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M (10195280)
YoWorld Level: 301
YoWorld Start Date: Feb 25, 2009
 
Forum Posts: 1
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Re: Tabs are not working - even Help Tab is broken

Postby Grammy 1 (104887433) » Wed May 15, 2019 5:10 am

Me too, also cannot collect prizes in Diamond event. Unable to buy Yocash. Most of the top tabs are grey. Unable to send a ticket for help. HELP HELP :wailing: :wailing: :wailing: :wailing: :wailing: :wailing:
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Grammy 1 (104887433)
YoWorld Level: 310
YoWorld Start Date: Jun 09, 2009
 
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Re: Tabs are not working - even Help Tab is broken

Postby Julie (129854587) » Wed May 15, 2019 7:31 am

I cannot buy furniture, take photos or put items up for sale at AH. I am trying to take advantage of the furniture sale but I fear that the sale will expire before it gets fixed. I thought I was the only one.
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Julie (129854587)
YoWorld Level: 289
YoWorld Start Date: Oct 19, 2009
 
Forum Posts: 386
Forum Title: YoRegular

Re: Tabs are not working - even Help Tab is broken

Postby Julie (129854587) » Wed May 15, 2019 7:51 am

It's working again! Ty Vikings <3
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Julie (129854587)
YoWorld Level: 289
YoWorld Start Date: Oct 19, 2009
 
Forum Posts: 386
Forum Title: YoRegular

Re: Tabs are not working - even Help Tab is broken

Postby ZipLocket (144540244) » Wed May 15, 2019 10:51 am

Image
Image
When a toxic person no longer controls you,
they will try to control how others see you.
My Siggys
viewtopic.php?f=3&t=130040&p=2944804#p2944804
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ZipLocket (144540244)
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Re: Tabs are not working - even Help Tab is broken

Postby May (110044468) » Wed May 15, 2019 11:16 am

Response from Viking Sarah :)
Viking Sarah wrote:Hi everyone!

My apologies for the delay in getting to this post. I'm chatting with our Dev team right now in regards to these issues. It seems that the buttons not working is intermittent and not affecting all players, which makes it a little trickier to diagnose. But, we're on it!

With that said, if you notice any additional details that may help us out, please definitely let us know. And if these button pains caused you to miss out on a time-sensitive promotion, also let us know and we'll see what can be done! :)
"Bloom Where You are Planted" --Saint Francis de Sales

Dr Who House || Groovy Nature Walk || Amusement Park
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May (110044468)
YoWorld Level: 360
YoWorld Start Date: Jul 26, 2009
 
Forum Posts: 2205
Forum Title: YoAdmirer
Location: At the Mall :)

Re: Tabs are not working - even Help Tab is broken

Postby Pentecostal (126343945) » Wed May 15, 2019 3:15 pm

Unable to buy Yocash. Most of the top tabs are grey :shocked:
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Pentecostal (126343945)
YoWorld Level: 256
YoWorld Start Date: Oct 03, 2009
 
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Re: Tabs are not working - even Help Tab is broken

Postby Steph (108704692) » Thu May 16, 2019 4:07 am

Most of my Tabs aren't working either, I haven't been able to send gifts for a few days now. Most of the buttons are grey and unclickable. I was able to work at the factory and click on the Forum tab but that's about it. I hope you get this fixed soon :sad:
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Steph (108704692)
YoWorld Level: 293
YoWorld Start Date: Jul 14, 2009
 
Forum Posts: 26
Forum Title: YoNovice

Re: Tabs are not working - even Help Tab is broken

Postby STEVE VIP (134857984) » Thu May 16, 2019 4:33 am

May (110044468) wrote:Tabs are greyed out so I can't even enter a help ticket. I can't purchase any items, I can't enter gem event voting, I can't save rooms if I did try to purchase something & place it in a room. I can't check the log. I can't Add YoCash.

Please respond ASAP since the broken game tabs do not allow for entering a Help Ticket. Thank You.

my tabs are not working im a vip and cant purchase yocash its been like this for 2 days now my membership is due on the 19 may but whats the point of renewing if I cant buy anything or get into vip store ect hope you fix soon :grr
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STEVE VIP (134857984)
YoWorld Level: 255
YoWorld Start Date: Nov 13, 2009
 
Forum Posts: 2
Forum Title: YoNewbie

Re: Tabs are not working - even Help Tab is broken

Postby Steph (108704692) » Thu May 16, 2019 10:49 pm

I Still am not able to send Free Gifts or Vote in the Challenge today, it just wouldn't open, also it won't let me watch videos for coins. I'm running out of things I can actually play on here. :(
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Steph (108704692)
YoWorld Level: 293
YoWorld Start Date: Jul 14, 2009
 
Forum Posts: 26
Forum Title: YoNovice

Re: Tabs are not working - even Help Tab is broken

Postby LeeLa (123522487) » Fri May 17, 2019 1:37 am

non of my upper tabs are working either, would love to be able to get in my VIP store!! second day of this, hope its fixed soon.
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LeeLa (123522487)
YoWorld Level: 304
YoWorld Start Date: Sep 21, 2009
 
Forum Posts: 4
Forum Title: YoNewbie

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