Not a happy Paying Player



Toink Toink (117686344) wrote:Is there nobody looking into this?. My recently bought Steampunk Ship home and I think the Bvg valentine homes are gone aside from the undersea home. I was going to do something Halloween with the ship. Houses are not cheap. Mine are not decorated yet so at least give replacement house. Feel for those who decorated and house gone. Could it be your Bvg house system rearrange the house numbering and accidentally overwrote the houses? I notice the houses arrangement every now and then change position. Could it be your decor challenge event messed up the system? If this is the case, I hope the furniture was at least dumped back into inventory so that don't lose those.
Nobody has answered my ticket yet. They answered a later ticket but this one not even to say they looking into it.
Just noticed that a ghost boat I removed from one home to put into another home was reverted back to the earlier home. I'm thinking something happened during maintenance, either did not save the homes/decorating or you guys reverted to an earlier version of the game thus rendering my homes bought during that time and furniture poof.
XxcreamcheesexX (176491805) wrote:I had this same problem.. but when I clicked the sort button then clicked sort by oldest purchased then I found my homes lol
XxcreamcheesexX (176491805) wrote:I had this same problem.. but when I clicked the sort button then clicked sort by oldest purchased then I found my homes lol
Viking Adam wrote:Hello Bonnie!
Missing Homes definitely isn't the norm, and we want to investigate this issue as quickly as possible.
Because our Terms of Service prevent us from discussing account-sensitive details in our public forums. To better help us investigate inventory and account-related issues, we highly recommend submitting a Help Ticket via the Help button at the top of the YoWorld tab.
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