Having trouble with YoWorld? Reporting Bugs - PLEASE READ

[JIMBOB (5458157)]

HI CAN YOU HELP ME PLEASE SOME ONE CALLED RAINBOW GUNDROPS IS TRYING TO HACK MY YOWOULD GAME EVER TIME I LOG INTO MY GAME HE APPEARS THEN RUNS OFF FAST CN YOU GET HIM BLOCKED AND STOP HIM PLEASE I HAVE REPORTED THIS A FEW TIMES NOW NOTHING SEEMS TO BE ABOUT IT I CANT BLOCK HIM ITS NOT LETTING ME

[Jill Y (14672307)]

A lot of us are not able to play a game since August 2021, and now we're in the month of December, four months later. Why aren't they updating us with as to what is happening? I sent a ticket nearly 2 weeks ago. I honestly do not want to leave this game. It's my favorite Facebook game and really love it. When is it going to be fixed?

[OhCawd (187700355)]

I can't get into my effin' account, per usual. Is this game ever going to be straightened out??? It just keeps loading. It doesn't get beyond that. Dec. 4th 2021.

[myfavouritedress (187740216)]

Omg I bought four pink shabby door reefs and they have turned into miniature houses

[Justme (878667)]

Having Issues loading Game Need help . Thanks in advance

[Carol (123371344)]

Having Issues loading Game Need help . Thanks in advance

I've been having this same issue for the last several hours. I get as far as the loading bar and then everything disappears and starts over and over again. I can't even send in a Help ticket, because it just doesn't load that far. It's very frustrating.

[Steve (6518886)]

I have an odd issue where I am not able to send free gifts. It just hangs. I send in a ticket and in a week or two it is fixed then a week or two later it it back to vex me again. I can't seem to find anything decisive as to how to remediate this beyond cleaning cache and cookies, restarting the browser and such. I just don't get it.

[babycakes (103307505)]

I can't even log in to the app for days now. When will BVG fix all these problems? I am losing coins and can't sell my stuff. Grrr!

[Pammy (105882169)]

i have to refresh so many times while playing because of firewall issues. it really gets annoying after so many. also diamond event is back but wont let me open the first box. please fix these problems

[Knuckles (10534373)]

Gem event won't start...

Clicking on 1st part (50 gems) does nothing.

[Opposite Tables (108690404)]

Gem event won't start...

Clicking on 1st part (50 gems) does nothing.

I got in but it won't go any further than START CHALLENGE I'm guessing you don't want me to enter 2nd challenge. I missed the 1st one because of issues.
And I have other problems too.

[Brad (186121405)]

It keeps on crashing on the Dragon Tavern Challenge

[Missy (145524746)]

really i have done all of above even done report bug cant give out free gift.. when are u guys goiing to fiix it.. i cant get enough coins with all your rich yocash stuff coming out and ppl are selling yocash 60 to 1. i know u are trying to fix this it been a month..i like to buy stuff ha your gems stuff are alot also...
one unhappy player .
i

[Brad (186121405)]

I cannot enter the challenge it keeps freezing,

[Amy (102336469)]

It keeps freezing on the latest challenge

[Lydia Marie (155323299)]

After I press the SEND key to send my gifts from the FREE GIFTS tab Yoville disappears.

[Vicki (146487312)]

I still cannot send gifts when I am in the desktop mode. It will let me send one round and then disconnect. You said at one point that this was a Facebook problem, but seems like it is your problem too. HELP!!!!!

[Chickadee (185757985)]

When I want to change outfits/make up I loose connection lately. Or it takes like 2 minutes to change an item. Worst is when changing the make up. Today for the first time it told my I lost connection (13 and 14), before it just didn't do a thing anymore. Or like I said, it took like 2 minutes to change i.e. the eyes

[elisa (166447327)]

When trying to send gifts, it redirects me to a "new app" and freezes. I'm only able to return gifts sent to me. Hopefully, they're getting gifts in return. Briefly skimmed the bugs and too many to go through (I'm sorry but I'm sick and just don't feel like reading through all of it).
Thank you,
Elisa x

[elisa (166447327)]

I'm also having issues with changing my characters clothes/features... it takes such a long time and/or will also freeze/disconnect. Sorry, I forgot to add this to my first report. Covid brain, I guess. anywhoo...
thank you,
elisa x