[ISSUE] Decorating Issue (August 27, 2021)

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Re: [ISSUE] Decorating Issue (August 27, 2021)

Postby Annalese (9103739) » Tue Aug 31, 2021 5:27 pm

:eh: What is the status of this fix? ... along with the other necessary fixes in this game? :eh:
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Re: [ISSUE] Decorating Issue (August 27, 2021)

Postby Erwyle (187240896) » Tue Aug 31, 2021 5:28 pm

Annalese (9103739) wrote::eh: What is the status of this fix? ... along with the other necessary fixes in this game? :eh:


When I tried the new editor this morning, everything was back to normal. Are you still having a problem I wonder?
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Re: [ISSUE] Decorating Issue (August 27, 2021)

Postby Mary YED (105109970) » Tue Aug 31, 2021 7:25 pm

Erwyle (187240896) wrote:
Annalese (9103739) wrote::eh: What is the status of this fix? ... along with the other necessary fixes in this game? :eh:


When I tried the new editor this morning, everything was back to normal. Are you still having a problem I wonder?



Yes, all previously mentioned issues are still present as of now on my attempt to decorate using a new editor, plus I will add one more - I use this editor especially when I decorate in FS rooms to determine if I am close to the maximum number of items that is possible to save in it. However, none of the items saved in the room are visible, therefore, not only can I not see the total number of items saved but also cannot use a wonderful feature in this editor that allows me to remove an item if it is burred by other items placed over it - sigh. Dear Vikings, fix this ASAP, pretty please with a charry on top :D and thank you :heart: (photo attached as an illustration of what I was complaining about).

Image
Image
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Re: [ISSUE] Decorating Issue (August 27, 2021)

Postby Elisabeth Beckham (155773682) » Tue Aug 31, 2021 9:24 pm

I haven't tried, but I am having trouble using even the new edit mode this evening. Items keep sticking and as a result, I end up with multiple items and cannot cancel or save. It's frustrating.
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Elisabeth Beckham (155773682)
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Re: [ISSUE] Decorating Issue (August 27, 2021)

Postby Annalese (9103739) » Tue Aug 31, 2021 9:44 pm

Mary YED (105109970) wrote:
Erwyle (187240896) wrote:
Annalese (9103739) wrote: :eh: What is the status of this fix? ... along with the other necessary fixes in this game? :eh:

When I tried the new editor this morning, everything was back to normal. Are you still having a problem I wonder?

Yes, all previously mentioned issues are still present as of now on my attempt to decorate using a new editor, plus I will add one more - I use this editor especially when I decorate in FS rooms to determine if I am close to the maximum number of items that is possible to save in it. However, none of the items saved in the room are visible, therefore, not only can I not see the total number of items saved but also cannot use a wonderful feature in this editor that allows me to remove an item if it is burred by other items placed over it - sigh. Dear Vikings, fix this ASAP, pretty please with a charry on top :D and thank you :heart: (photo attached as an illustration of what I was complaining about).
Image

Yes Erwyle, am still encountering problems attempting to decorate using the new editor; it's simply impossible to use. The drag/drop function doesn't complete and the item cannot return to inventory; the item continues to replicate itself numerous times inside the room. The save/cancel functions are not available and the room simply gets hung up, so am forced to exit/refresh the game. I, like Mary YED, primarily use the new editor to decorate, especially for those handy features she noted, and the ease of viewing more than one line of inventory at a time. Using the old editor is a carpal tunnel nightmare.

Absolutely LOVE this room you designed, Mary YED! :shocked: Very unique and creative! :heart:
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Re: [ISSUE] Decorating Issue (August 27, 2021)

Postby Mary YED (105109970) » Tue Aug 31, 2021 10:28 pm

Annalese (9103739) wrote:
Mary YED (105109970) wrote:
Erwyle (187240896) wrote:
Annalese (9103739) wrote: :eh: What is the status of this fix? ... along with the other necessary fixes in this game? :eh:

When I tried the new editor this morning, everything was back to normal. Are you still having a problem I wonder?

Yes, all previously mentioned issues are still present as of now on my attempt to decorate using a new editor, plus I will add one more - I use this editor especially when I decorate in FS rooms to determine if I am close to the maximum number of items that is possible to save in it. However, none of the items saved in the room are visible, therefore, not only can I not see the total number of items saved but also cannot use a wonderful feature in this editor that allows me to remove an item if it is burred by other items placed over it - sigh. Dear Vikings, fix this ASAP, pretty please with a charry on top :D and thank you :heart: (photo attached as an illustration of what I was complaining about).
Image

Yes Erwyle, am still encountering problems attempting to decorate using the new editor; it's simply impossible to use. The drag/drop function doesn't complete and the item cannot return to inventory; the item continues to replicate itself numerous times inside the room. The save/cancel functions are not available and the room simply gets hung up, so am forced to exit/refresh the game. I, like Mary YED, primarily use the new editor to decorate, especially for those handy features she noted, and the ease of viewing more than one line of inventory at a time. Using the old editor is a carpal tunnel nightmare.

Absolutely LOVE this room you designed, Mary YED! :shocked: Very unique and creative! :heart:


Annalese, thank you very much for your kind words :heart:
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Mary YED (105109970)
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Re: [ISSUE] Decorating Issue (August 27, 2021)

Postby Verda (187847410) » Tue Aug 31, 2021 10:33 pm

STILL AN ISSUE. Any ETA? The "old" editor is a nightmare. The inconvenience is just horrible.
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Re: [ISSUE] Decorating Issue (August 27, 2021)

Postby Clazelle Belle (187242454) » Wed Sep 01, 2021 12:19 am

Mary YED (105109970) wrote:
Erwyle (187240896) wrote:
Annalese (9103739) wrote::eh: What is the status of this fix? ... along with the other necessary fixes in this game? :eh:


When I tried the new editor this morning, everything was back to normal. Are you still having a problem I wonder?



Yes, all previously mentioned issues are still present as of now on my attempt to decorate using a new editor, plus I will add one more - I use this editor especially when I decorate in FS rooms to determine if I am close to the maximum number of items that is possible to save in it. However, none of the items saved in the room are visible, therefore, not only can I not see the total number of items saved but also cannot use a wonderful feature in this editor that allows me to remove an item if it is burred by other items placed over it - sigh. Dear Vikings, fix this ASAP, pretty please with a charry on top :D and thank you :heart: (photo attached as an illustration of what I was complaining about).

Image


WOW! Which property is this? Is it still available to purchase?
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Clazelle Belle (187242454)
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Re: [ISSUE] Decorating Issue (August 27, 2021)

Postby Mary YED (105109970) » Wed Sep 01, 2021 2:37 am

Clazelle Belle (187242454) wrote:
Mary YED (105109970) wrote:
Erwyle (187240896) wrote:
Annalese (9103739) wrote::eh: What is the status of this fix? ... along with the other necessary fixes in this game? :eh:


When I tried the new editor this morning, everything was back to normal. Are you still having a problem I wonder?



Yes, all previously mentioned issues are still present as of now on my attempt to decorate using a new editor, plus I will add one more - I use this editor especially when I decorate in FS rooms to determine if I am close to the maximum number of items that is possible to save in it. However, none of the items saved in the room are visible, therefore, not only can I not see the total number of items saved but also cannot use a wonderful feature in this editor that allows me to remove an item if it is burred by other items placed over it - sigh. Dear Vikings, fix this ASAP, pretty please with a charry on top :D and thank you :heart: (photo attached as an illustration of what I was complaining about).

Image


WOW! Which property is this? Is it still available to purchase?


Clazelle, thank you very much for thinking that my "Modern Floating Home", as I call it, can be purchased at the realtor's office. In a way, you can purchase it in the Furniture Store, but some serious assembling skills are required, you know, "Ikea style" :D. On the serious note, I made it from scratch in Broadway Avenue (FS) using many different items that can be purchased in the Furniture Store. Thank you again for your kind words :kiss:
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Mary YED (105109970)
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Re: [ISSUE] Decorating Issue (August 27, 2021)

Postby Clazelle Belle (187242454) » Wed Sep 01, 2021 9:36 am

Sensational!!!
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Re: [ISSUE] Decorating Issue (August 27, 2021)

Postby Dawn Christine (117483629) » Wed Sep 01, 2021 12:22 pm

I will be so happy when this issue is fixed. I really have a hard time decorating and finding things when the screen is locked at the bottom. It's so frustrating!
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Re: [ISSUE] Decorating Issue (August 27, 2021)

Postby CorynlovesYo (128085339) » Wed Sep 01, 2021 1:54 pm

It didnt work to switch back either. I cant clear a room at all nevermind decorate it.I cant only do my clothing now, not decorate. Decorating is so glitched and the old and new way of editing does the same stuff. It just doesn't work either way.
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Re: [ISSUE] Decorating Issue (August 27, 2021)

Postby Shawna (105491607) » Wed Sep 01, 2021 8:05 pm

Absolutely nothing has changed when switching back to the new editor. All of the problems that have been reported here are still happening. Why is nobody working on this? :grr
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Re: [ISSUE] Decorating Issue (August 27, 2021)

Postby ooYOYOoo (104556791) » Thu Sep 02, 2021 9:44 am

ummm why do yall keep releasing stuff when we cant even decorate or buy stuff i need desktop download 2.0 plz
ooYOYOoo
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Re: [ISSUE] Decorating Issue (August 27, 2021)

Postby Amy Winehouse (102336469) » Thu Sep 02, 2021 11:23 am

The new rugs you can't even buy it says 3000 but when you go to buy them it says cash :devil:
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Re: [ISSUE] Decorating Issue (August 27, 2021)

Postby Erwyle (187240896) » Fri Sep 03, 2021 6:43 pm

Mary YED (105109970) wrote:
Erwyle (187240896) wrote:
Annalese (9103739) wrote::eh: What is the status of this fix? ... along with the other necessary fixes in this game? :eh:


When I tried the new editor this morning, everything was back to normal. Are you still having a problem I wonder?



Yes, all previously mentioned issues are still present as of now on my attempt to decorate using a new editor, plus I will add one more - I use this editor especially when I decorate in FS rooms to determine if I am close to the maximum number of items that is possible to save in it. However, none of the items saved in the room are visible, therefore, not only can I not see the total number of items saved but also cannot use a wonderful feature in this editor that allows me to remove an item if it is burred by other items placed over it - sigh. Dear Vikings, fix this ASAP, pretty please with a charry on top :D and thank you :heart: (photo attached as an illustration of what I was complaining about).

Image


False alarm Mary YED. :sad: It worked once, then back to glitching like you showed in your awesome picture. :love: I am about to start pouting if this isn't fixed soon... :wailing:
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Re: [ISSUE] Decorating Issue (August 27, 2021)

Postby Shawna (105491607) » Fri Sep 03, 2021 9:13 pm

I can't believe this isn't fixed yet and there's been no response or a News announcement about it. I really miss using the new editor. :sad: :'( :wailing:
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Shawna (105491607)
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Re: [ISSUE] Decorating Issue (August 27, 2021)

Postby Viking Andrew » Fri Sep 03, 2021 9:35 pm

Hey everyone,

This issue is being fixed and we are hoping to have an update out on Tuesday that will address it.

For now, we suggest using the old editor.
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Re: [ISSUE] Decorating Issue (August 27, 2021)

Postby Sonia (132905524) » Sun Sep 05, 2021 6:58 am

Any update on a fix for this please...

I have to start all over again!! :phew:

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Re: [ISSUE] Decorating Issue (August 27, 2021)

Postby Erwyle (187240896) » Sun Sep 05, 2021 10:27 am

Sonia (132905524) wrote:Any update on a fix for this please...

I have to start all over again!! :phew:

Image


Looks like Andrew is preparing a fix that will be available this Tuesday. Until then, you can use the old editor to decorate. To switch to the old editor, click the cog in the upper right of the game screen and uncheck the box towards the bottom...
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