[UPDATE] HTML5 Performance Update (May 25th, 2021)

General discussion about YoWorld. NOW INCLUDING feedback and suggestions!

[UPDATE] HTML5 Performance Update (May 25th, 2021)

Postby Viking Sam » Tue May 25, 2021 3:41 pm

Hey YoFans

We have released a new update today, and with new updates come fixes!


Performance Fix
As a significant amount of you are aware, we have had some performance related issues that have made the experience for some players less than ideal. Our dev team has been working hard behind-the-scenes on a fix for a memory leak we’ve found, which should help reduce the grey screens issue some players are having.

Our QA Team has done extensive testing to ensure functionality, and deemed the fix to be ready for release!


Google Chrome
Our dev team would like to remind YoFans that Google Chrome is the browser to use to get the BEST possible experience. For how to update Google Chrome to the latest version, take a look at THIS THREAD HERE

If you’re not currently using Chrome as your preferred browser, and would like to make the transition so that you can play YoWorld at peak performance, please check out the following help articles on how to transition to Chrome on your device:

:star: Download and Install Google Chrome
:star: How to import your browser bookmarks
:star: Make Google Chrome your default browser



Still having issues?
If you are still experiencing performance related issues, please reply to this thread with the following information so that our team can further investigate:

:star: A detailed explanation of what the issue is, and what you were doing in-game that lead up to this
:star: Operating System (Windows/Mac)
:star: Browser Version (Chrome, Firefox, Edge, Desktop App)
:star: Computer Specifications - Tutorial on how to find this information


A Big Thank you
Once again, I would like to reiterate the appreciation we have for your support and loyalty, YoFans. As the HTML5 conversion edges towards the end, we are so thankful to have such a wonderful, helpful, understanding, and passionate community. Thank you, YoFans!
User avatar
Viking Sam
YoWorld Level: 178
 
Forum Posts: 940
Forum Title: YoWorld Community Manager

Re: [UPDATE] HTML5 Performance Update (May 25th, 2021)

Postby Kio (185180932) » Tue May 25, 2021 4:18 pm

:heart:
User avatar

Kio (185180932)
YoWorld Level: 266
YoWorld Start Date: Jun 21, 2013
 
Forum Posts: 14487
Forum Title: YoWild

Re: [UPDATE] HTML5 Performance Update (May 25th, 2021)

Postby Vivica (13404458) » Tue May 25, 2021 4:18 pm

:party:
Image
♫ She's poison but tasty ♫
User avatar

Vivica (13404458)
YoWorld Level: 248
YoWorld Start Date: Apr 09, 2009
 
Forum Posts: 11255
Forum Title: YoBeliever
Location: Under a violet moon <3

Re: [UPDATE] HTML5 Performance Update (May 25th, 2021)

Postby Leeum (130695460) » Tue May 25, 2021 4:23 pm

The game is running much more smoothly for me :thumbsup:
User avatar
Leeum (130695460)
YoWorld Level: 334
YoWorld Start Date: Oct 23, 2009
 
Forum Posts: 26729
Forum Title: YoManiac

Re: [UPDATE] HTML5 Performance Update (May 25th, 2021)

Postby Pierre (187421515) » Tue May 25, 2021 4:24 pm

:heart:
Image
User avatar
Pierre (187421515)
YoWorld Level: 250
YoWorld Start Date: Apr 16, 2017
 
Forum Posts: 810
Forum Title: YoSupporter

Re: [UPDATE] HTML5 Performance Update (May 25th, 2021)

Postby LisaTM (10095126) » Tue May 25, 2021 4:25 pm

Thank you. I’ll try Chrome again, I guess, but Opera GX has worked the best for me since the transition. I don’t get the grey screen thing so much, and most of the performance issues I have are server and loading issues within the game, so for me I think the issue is the servers more than anything else.
ImageImage
"I don't want to lubricate that." - Guybrush Threepwood
User avatar

LisaTM (10095126)
YoWorld Level: 341
YoWorld Start Date: Feb 24, 2009
 
Forum Posts: 18311
Forum Title: YoAddict
Location: undisclosed

Re: [UPDATE] HTML5 Performance Update (May 25th, 2021)

Postby Vivica (13404458) » Tue May 25, 2021 4:26 pm

Leeum (130695460) wrote:The game is running much more smoothly for me :thumbsup:


Image
Image
♫ She's poison but tasty ♫
User avatar

Vivica (13404458)
YoWorld Level: 248
YoWorld Start Date: Apr 09, 2009
 
Forum Posts: 11255
Forum Title: YoBeliever
Location: Under a violet moon <3

Re: [UPDATE] HTML5 Performance Update (May 25th, 2021)

Postby Vivica (13404458) » Tue May 25, 2021 4:27 pm

Also, two things:

1. can we get an update on the jaguar that's supposed to be animated but not?

and

2. what about the design contest? :?:
Image
♫ She's poison but tasty ♫
User avatar

Vivica (13404458)
YoWorld Level: 248
YoWorld Start Date: Apr 09, 2009
 
Forum Posts: 11255
Forum Title: YoBeliever
Location: Under a violet moon <3

Re: [UPDATE] HTML5 Performance Update (May 25th, 2021)

Postby Venom (126579776) » Tue May 25, 2021 4:28 pm

Image
Image

Fairy tales are more than true: not because they tell us that dragons exist, but because they tell us that dragons can be beaten. - Neil Gaiman
User avatar
Venom (126579776)
YoWorld Level: 413
YoWorld Start Date: Oct 04, 2009
 
Forum Posts: 46263
Forum Title: #1 YoFiend
Location: Presiding Over Mayhem & Nonsense

Re: [UPDATE] HTML5 Performance Update (May 25th, 2021)

Postby Kio (185180932) » Tue May 25, 2021 4:29 pm

I do have to say I have been experiencing an odd issue post-html5.

The only issue I have found for a few months now is when I click the Gem Event icon on the corner of the page, nothing happens. The gem event doesn't show up.

I did write a ticket to support and they replied that they could not reproduce the issue and therefore could not fix it for me.

Now, I don't mind not being able to participate in Gem Events as a result of this, but I figured I would mention it incase some day I can, and if anyone else has had this issue after Html5 as well.

:?:
User avatar

Kio (185180932)
YoWorld Level: 266
YoWorld Start Date: Jun 21, 2013
 
Forum Posts: 14487
Forum Title: YoWild

Re: [UPDATE] HTML5 Performance Update (May 25th, 2021)

Postby Bella (126575692) » Tue May 25, 2021 7:47 pm

Are these fixes suppose to be permanent? Because they don't seem to last more then 1/2 hour before the game is back to acting like there was never any fix. I'm finding that I can open the game ( in Chrome) and for the first 5 or 10 mins the game runs smoothly. I can open my inventory without having to wait 10 mins, and
I can pull things out, and put them back in without it freezing, stalling and waiting 5 mins for one item to return to inventory. I can even save the room without it freezing, or going grey screen and having to start over. But about 15 mins in, all these issues start again. And no amount of closing or re-opening the YoWorld app, will fix the issues. So are you doing anything to make the fixes permanent.

I use Google Chrome on Windows, and I was just trying to decorate a room, open a store and move items out of my inventory.
User avatar

Bella (126575692)
YoWorld Level: 376
YoWorld Start Date: Oct 04, 2009
 
Forum Posts: 60
Forum Title: YoNovice

Re: [UPDATE] HTML5 Performance Update (May 25th, 2021)

Postby Cereza (160279019) » Tue May 25, 2021 8:51 pm

That's great and all, but when will we get an update or even some acknowledgement regarding the distortion of our facial features and other appearance items?
ImageImage
User avatar

Cereza (160279019)
YoWorld Level: 284
YoWorld Start Date: May 24, 2010
 
Forum Posts: 2426
Forum Title: YoAdmirer
Location: California

Re: [UPDATE] HTML5 Performance Update (May 25th, 2021)

Postby Leeum (130695460) » Wed May 26, 2021 5:31 am

Cereza (160279019) wrote:That's great and all, but when will we get an update or even some acknowledgement regarding the distortion of our facial features and other appearance items?


:thumbsup:
User avatar
Leeum (130695460)
YoWorld Level: 334
YoWorld Start Date: Oct 23, 2009
 
Forum Posts: 26729
Forum Title: YoManiac

Re: [UPDATE] HTML5 Performance Update (May 25th, 2021)

Postby CCAuntie Virus (112580197) » Wed May 26, 2021 9:01 am

This good news and THANK YOU, but... I personally think it would be fair if you added YOUR
YoWorld App reward calendar
to Chrome; and ALL browsers for that matter also, if you are wanting us to play somewhere besides YOUR App.

I guess I am not understanding why you are not focusing on correcting YOUR App instead of some other browser ??

Logging in on the APP for our bonuses, Monthly Calendar AND App reward calendar THEN
closing it and going to another browser to ACTUALLY play is time consuming and silly.

Yes.. I know I don't have to use the App for daily log in bonus and monthly, but it does all pop up one after the other.
Last edited by CCAuntie Virus (112580197) on Wed May 26, 2021 10:23 am, edited 1 time in total.
User avatar

CCAuntie Virus (112580197)
YoWorld Level: 367
YoWorld Start Date: Aug 07, 2009
 
Forum Posts: 756
Forum Title: YoSupporter
Location: TEXAS

Re: [UPDATE] HTML5 Performance Update (May 25th, 2021)

Postby Kat (106520804) » Wed May 26, 2021 9:31 am

LisaTM (10095126) wrote:Thank you. I’ll try Chrome again, I guess, but Opera GX has worked the best for me since the transition. I don’t get the grey screen thing so much, and most of the performance issues I have are server and loading issues within the game, so for me I think the issue is the servers more than anything else.


:thumbsup: :thumbsup:
User avatar

Kat (106520804)
YoWorld Level: 397
YoWorld Start Date: Jun 15, 2016
 
Forum Posts: 2169
Forum Title: YoAdmirer

Re: [UPDATE] HTML5 Performance Update (May 25th, 2021)

Postby Tracy (121477423) » Wed May 26, 2021 10:58 am

CCAuntie Virus (112580197) wrote:This good news and THANK YOU, but... I personally think it would be fair if you added YOUR
YoWorld App reward calendar
to Chrome; and ALL browsers for that matter also, if you are wanting us to play somewhere besides YOUR App.

I guess I am not understanding why you are not focusing on correcting YOUR App instead of some other browser ??

Logging in on the APP for our bonuses, Monthly Calendar AND App reward calendar THEN
closing it and going to another browser to ACTUALLY play is time consuming and silly.

Yes.. I know I don't have to use the App for daily log in bonus and monthly, but it does all pop up one after the other.




I am in full agreement, I really like the app, and am not a big fan of Google Chrome. Thanks for the work you continue to do, improving this game, I hope that will include the app too. :)
User avatar

Tracy (121477423)
YoWorld Level: 305
YoWorld Start Date: Sep 13, 2009
 
Forum Posts: 92
Forum Title: YoNovice
Location: in the shire.

Re: [UPDATE] HTML5 Performance Update (May 25th, 2021)

Postby Kat (106520804) » Wed May 26, 2021 1:19 pm

I've noticed that since yesterday the round red circle is not going away on the daily calendar icon bottom right. It's staying with a 2 now even after completing those to actions.
User avatar

Kat (106520804)
YoWorld Level: 397
YoWorld Start Date: Jun 15, 2016
 
Forum Posts: 2169
Forum Title: YoAdmirer

Re: [UPDATE] HTML5 Performance Update (May 25th, 2021)

Postby Nightshade (127561160) » Wed May 26, 2021 5:13 pm

Hey Sam, all was well in my yoworld until this update.
Detailed explanation of the issue: The game now loads really really slowly and I get disconnected after I place one item in AH (sometimes just when I click to load my inventory from AH).
This has happened in Chrome, Vivaldi, Edge, Gameroom and Opera GX.
Operating system: Windows
Browser version: Chrome 91.0.4472.77
System specs:
Image
Edited to add: I am not getting dc'ed today on Chrome so far.
Last edited by Nightshade (127561160) on Thu May 27, 2021 4:15 am, edited 2 times in total.
ImageImage
User avatar
Nightshade (127561160)
YoWorld Level: 336
YoWorld Start Date: Oct 08, 2009
 
Forum Posts: 538
Forum Title: YoSupporter

Re: [UPDATE] HTML5 Performance Update (May 25th, 2021)

Postby May (110044468) » Wed May 26, 2021 6:26 pm

Tracy (121477423) wrote:
CCAuntie Virus (112580197) wrote:This good news and THANK YOU, but... I personally think it would be fair if you added YOUR
YoWorld App reward calendar
to Chrome; and ALL browsers for that matter also, if you are wanting us to play somewhere besides YOUR App.

I guess I am not understanding why you are not focusing on correcting YOUR App instead of some other browser ??

Logging in on the APP for our bonuses, Monthly Calendar AND App reward calendar THEN
closing it and going to another browser to ACTUALLY play is time consuming and silly.

Yes.. I know I don't have to use the App for daily log in bonus and monthly, but it does all pop up one after the other.




I am in full agreement, I really like the app, and am not a big fan of Google Chrome. Thanks for the work you continue to do, improving this game, I hope that will include the app too. :)

Same. Hoping the desktop app gets fixed. Not a fan of Google Chrome.
"Bloom Where You are Planted" --Saint Francis de Sales

Dr Who House || Groovy Nature Walk || Amusement Park
User avatar

May (110044468)
YoWorld Level: 401
YoWorld Start Date: Jul 26, 2009
 
Forum Posts: 4786
Forum Title: YoGroupie
Location: At the Mall :)

Re: [UPDATE] HTML5 Performance Update (May 25th, 2021)

Postby Viking Sam » Thu May 27, 2021 10:07 am

Nightshade (127561160) wrote:Hey Sam, all was well in my yoworld until this update.
Detailed explanation of the issue: The game now loads really really slowly and I get disconnected after I place one item in AH (sometimes just when I click to load my inventory from AH).
This has happened in Chrome, Vivaldi, Edge, Gameroom and Opera GX.
Operating system: Windows
Browser version: Chrome 91.0.4472.77
System specs:
Image
Edited to add: I am not getting dc'ed today on Chrome so far.


I'm sorry to hear about the performance issues you're experiencing, Nightshade! I have passed your account information, as well as all the incredibly helpful info you provided, to our dev team for further investigation!
User avatar
Viking Sam
YoWorld Level: 178
 
Forum Posts: 940
Forum Title: YoWorld Community Manager

Next

Return to YoWorld Discussions