[UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby BlazzzzedThe2nd (187842205) » Thu Apr 01, 2021 6:52 pm

Hi Viking Andrew, hope you and the rest of the Vikings are having a great day despite the many glitches in the game.

Thank you for your hard work, it is not going unnoticed by us Yofans. I myself have personally, recently as of twenty seconds ago experienced the grey screen but that is only after a certain duration of time spent in the game.

However, despite that its not constant, it does happen and some of us like myself are unable to get into the game using chrome.
Anyway, again, thank you for working on this issue and making Yoworld a great place to be! :D
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby gypsy YDC (103198156) » Thu Apr 01, 2021 9:18 pm

i'm not using desktop but using google chrome on chromebook. FYI in the beginning it was real bad but as time goes on it has improved and some days are great and everything runs smoothly then i'll have a couple slow days and getting bumped off alot. waiting patiently :bye: :eh: :heart: TY
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Carrie (2027987) » Thu Apr 01, 2021 9:30 pm

Since my desktop version was not working, I had to switch to going through Facebook again. Of all the browsers, Chrome works the best. Firefox works, but is slow. Safari only partially loads, a bunch of stuff, like the house, is blacked out. I really want to get to play the desktop app again because I miss those daily bonuses! I hope it will be fixed soon! :sad:

EDIT: I take it back, Chrome is terrible today!! I keep getting booted off. I switched over to Firefox and so far that has been ok.
Last edited by Carrie (2027987) on Thu Apr 01, 2021 9:58 pm, edited 1 time in total.
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Fred Blog (109649216) » Thu Apr 01, 2021 9:43 pm

I'm on Chrome Desk top.....until today, I never had a problem with Grey screen......if fact I didn't know what it was. Now I do. Busy doing my daily stuff......and bam....GREY SCREEN......not happy :wailing:
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Pickles (124607992) » Thu Apr 01, 2021 10:06 pm

I can not go to altons without being invisible to myself nor can I move from the door. If I go back to my room it is completely empty. I can not do coin runs as my toon is invisible and will not allow me to load if I go from home to home. Most of my saved outfits won't load. I have tried both desktop app and through Chrome. Same issues. It is very frustrating! I contacted BVG and was basically told to be patient that the issue is them. It has been almost a month. I am seriously beginning to wonder why I pay the VIP if I cant play the game fully.
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Pop (142739969) » Thu Apr 01, 2021 11:20 pm

Not only do I get the grey screen I am STILL having ALL the same problems I have reported on this forum over and over and over again! I AM SICK OF REPORTING ALL THESE ISSUES AND EVERY DAY I GET ON SAME THING HAPPENING!!!! I have not been able to play this game for over a month now and I am really at the end of my patience!! Use the desktop, don't use the desktop, what on earth is going on over there??!

If you want to save this game then you had better fix the problems Viking Andrew sooner rather than later!!

And WHAT IS THE POINT OF BRINGING OUT A NEW CHALLENGE WHEN WE CANNOT DECORATE WITHOUT FRUSTRATION, DO YOU REALISE HOW LONG IT TAKES TO SAVE ANYTHING THESE DAYS! WHAT IS WRONG WITH YOU FIX THE PROBLEMS AND THEN BRING BACK THE FOOKING CHALLENGES!!!!!!!!!!

I AM FED UP OF ALL THIS B.S.!!!

:grr :grr :grr :grr :grr :grr

Pop :cat:
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Amaya (139390344) » Fri Apr 02, 2021 1:58 pm

I get it about every 5 minutes, this is crazy. :sad:
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby YFxKoolCokeyx2HOT (167109704) » Fri Apr 02, 2021 5:39 pm

Viking, gameroom too. It have grey screen.
Most people said hp computer laggy and slow.
But max computer fine. Can you fix hp computer thing for everyone.
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Cath (3492979) » Fri Apr 02, 2021 8:07 pm

i get the grey screen when i've been on for a few min, or looking up stuff in the store or auction. i have to refresh a few times, but it's mostly ok. (except when my Yo person decides she doesn't want to wear her clothes anymore) lol
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Stardust (186190305) » Fri Apr 02, 2021 8:27 pm

YFxKoolCokeyx2HOT (167109704) wrote:Viking, gameroom too. It have grey screen.
Most people said hp computer laggy and slow.
But max computer fine. Can you fix hp computer thing for everyone.


Hi Cokey, they cannot just fix HP because the codes are not computer-maker specific but OS specific, like for Mac or Windows OS. And I have read that some Mac users also have problems, so I hope you do not rush out to buy a Mac! :haha:
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Fred Blog (109649216) » Fri Apr 02, 2021 9:12 pm

Happened again tonight......opening Mystery Gifts (just like last night).....huge pause..................Grey Screen!!!! :grr :grr
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby jmbeaux (109330602) » Fri Apr 02, 2021 10:22 pm

one: learn to spell gray, 2: it glitches regardless of being in the app or the browser. edge seems to be as iffy as your game has become. it glitches regardless if you use the desktop app or browser, and edge has become a joke. it lags moreso in the quest during decorating time.
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Stardust (186190305) » Sat Apr 03, 2021 12:22 am

jmbeaux (109330602) wrote:one: learn to spell gray, 2: it glitches regardless of being in the app or the browser. edge seems to be as iffy as your game has become. it glitches regardless if you use the desktop app or browser, and edge has become a joke. it lags moreso in the quest during decorating time.


One: learn that grey and gray are correctly spelled. It depends on where you live. Gray is American English. Two: Viking Andrew never claimed that there was no grey screen when using browsers, he said they were still looking into issues with browsers and it was still in testing phase. Three: Notice his use of the word "may."
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby KimL (109577303) » Sat Apr 03, 2021 12:32 am

Hello; Thank you for the update although I have tried that and it didn't help! Ugh! I hope you figure this stuff out! Whether trying to do a task, decorating a room or changing clothes seems to result in grey screen and losing all of my work! It is so frustrating to spend so much time on making a room look nice just to lose it all in a matter of seconds! I could be wrong but I think the reason so many people are leaving and not happy is because there have been issues for the past year! This hasn't been a temporary issue! Most of us use this game to escape stress and lately this game has brought more stress! Anyways, thank you again for keeping us updated! Good Luck and have a great weekend! :heart: :dog :heart:
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby TUSCANY (184148760) » Sat Apr 03, 2021 4:46 am

jmbeaux (109330602) wrote:one: learn to spell gray, 2: it glitches regardless of being in the app or the browser. edge seems to be as iffy as your game has become. it glitches regardless if you use the desktop app or browser, and edge has become a joke. it lags moreso in the quest during decorating time.



Grey is spelt Grey in the English language
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby TUSCANY (184148760) » Sat Apr 03, 2021 4:48 am

Can't play no matter which Browser I use and it is much worse this week for some unknown reason. Hoping you can fix it soon thanks for the update.
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby KimL (109577303) » Sat Apr 03, 2021 8:47 pm

[color=#8000BF]WHAT IF EVERYONE STOPS PAYING THE MONTHLY FEES, STOP BUYING COINS AND YODOLLARS, ETC. UNTIL THEY GET THE GAME FIXED?! MAYBE IF THEY STOP MAKING MONEY, THEY WILL HAVE INCENTIVE TO ONLY CONCENTRATE ON FIXING THE GAME?!?!?!?![/color] JUST A THOUGHT! :?: :?: ;)
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Rock Angelo (160900224) » Sun Apr 04, 2021 7:02 pm

Viking Andrew wrote:Hey YoFans,

Our Fix-It Vikings have been treating this as a top priority issue, and we believe we've found what may be causing this. An issue has been discovered with the YoWorld desktop application that may be causing many YoFans to get frequent grey screens. We are still looking into a resolution for this, but knowing the cause is the first step in getting this fixed for everyone!

For now, we would advise that if you are experiencing a grey screen issue in the YoWorld Desktop App that you switch to playing in a web browser like Chrome, Edge, or Firefox. This will hopefully result in a much better experience.

It is important to note that this WILL NOT fix grey screening for everyone. But we are very hopeful that it will help most YoFans having the problem.

I will keep you updated on this issue, and when we have a fix for the desktop app, I'll be sure to let everyone know!

Sorry for any inconveniences that this may cause.
:bye: Happy Easter community, since March 1st I have often written help center because I also have a gray page when I try to play, chrome is always fast to load but after a few minutes I always see a gray screen :sad: . It's fun to play at yoworld I hope to come back soon to use the game as in the past.
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Theresa (122233016) » Wed Apr 07, 2021 5:08 pm

i posted yesterday saying my daughter was getting the grey screen on html via the app. im not on html so wasn't getting the grey screen but kept getting kicked off and needing to refresh. today it has improved. my daughter hasn't had the grey screen at all and i was able to do more on the game before refreshing. i was filling storage rooms and buying vault stuff so it lags after a while like it usually does but definitely an improvement from yesterday
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Undecided (185859185) » Wed Apr 07, 2021 5:16 pm

Up to today I hadn't had the grey screen that much tbh.
But today I have spent more time refreshing due to that I'm either being booted off after 5 to 10 min tops or the grey screen appears as I try to load either clothing or deco inventories :wailing:
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