[UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Undecided (185859185) » Wed Apr 07, 2021 5:16 pm

Up to today I hadn't had the grey screen that much tbh.
But today I have spent more time refreshing due to that I'm either being booted off after 5 to 10 min tops or the grey screen appears as I try to load either clothing or deco inventories :wailing:
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Rutopia (187438120) » Wed Apr 07, 2021 5:38 pm

I've tried that I played it on Facebook, in playroom and on desktop,
different browsers too, :idea:
and still I get a gray screen, and missing webGL message, :dizzy:
every time I try to decorate or visit friends. :hug:
I hope it will be fixed soon, because it's not fun anymore to play this way :sad:
When I decorate, and try to finish it, it will buy the stuff,
but after the gray screen everything is in my inventory :shocked:
and I need to do it all over again, think that 4 x again!! :wailing:
Or it freezes up and gives a gray screen. :heartbroken:
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Henrietta Bushwald (11727349) » Wed Apr 07, 2021 5:41 pm

Yo will not load at all. It has the loading screen, but just stays there. I have refreshed over and over, nothing. So sick of this, nothing works anymore.
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Brenda (123735664) » Wed Apr 07, 2021 8:22 pm

I use Chrome but still get the grey screen. I hope it gets fixed soon. Good luck.
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Cath (3492979) » Wed Apr 07, 2021 9:25 pm

Brenda (123735664) wrote:I use Chrome but still get the grey screen. I hope it gets fixed soon. Good luck.


same here. since html5, i can actually feel my hair getting whiter. :dizzy: :silly:
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Wormy (7398809) » Wed Apr 07, 2021 9:36 pm

Thank you for working on this for us! I have been noticing one other thing on my yoworld and I do not even know what this means or if it might help, but, every time that I log into yoworld, there is a 5 in my chat box. I can hit enter and my avatar says 5 but when I go to the next room, it is there again. It has been there probably for a month now
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Wind Witch (130307786) » Thu Apr 08, 2021 10:44 am

Still not able to get in through desktop. :wailing: I am gratefull I can still play through facebook! :star:

Also, with the weird number appearing in chatbox, I have that too, but slightly different: Every time I need to punch in my security code while buying stuff, the first number always appears there. Every.Single.Time.
This does not give me any reassurance that my security code is, well, secure anymore, since all of a sudden it seems to be linked to the chatbox as well.
I can delete it and not have it appear above my head when I hit -enter/return-, but still, it should not be there to begin with. (also, imagine how it looks when I buy, buy, BUY. :haha: )

I hope the enormous amount of glitches, not working systems, and other assorted problems do not give our hard working Vikings too many grey hairs. That this is all just a ton of adjusting and/or finding that one strain of coding that will fix several issues all at once for a bit of relief and reprieve for both players and fixers.
I am gratefull that it is still possible to play (for me at least), thank you for all the hard work for my enjoyment! :heart:
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Debrah (142698896) » Thu Apr 08, 2021 11:34 am

I tried switching from Gameroom to playing through FB. It hasn't helped. I even tried playing on FireFox, IE and Microsoft Edge nothing changed. My PC crashed 4 times before I got my avatar dressed for the latest theme challenge. I no longer enjoy playing. I can only play for 5 min. and have to watch the clock and save and get out of the game. I then have to wait for it to reload and do the same again, over and over until I get done what I need to do. I had this happen in Taonga Island farm when they changed. They had it fixed within a week and the game is fine. It's taking extremely long for this to be fixed.
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby mrs thunder (125278108) » Thu Apr 08, 2021 1:09 pm

well i could care less about green screen but loading/freezing is the worst!
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby YFxKoolCokeyx2HOT (167109704) » Thu Apr 08, 2021 4:54 pm

i have grey screen on my gameroom
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby rOdRiGo (158720917) » Thu Apr 08, 2021 7:51 pm

Tysm for information, but im still getting grey screen on yW desktop also on browser
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Theresa (122233016) » Thu Apr 08, 2021 10:25 pm

my daughter said the grey screen seems to be fixed now for her. she had it a couple of days ago for one day but not had it since
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Boo (1087866) » Fri Apr 09, 2021 10:42 pm

I have been using Chrome the whole time, and to this day I am still getting the grey screen often. This happens no matter what I do, I can be changing rooms, changing clothes, doing the gem event, going to an event, editing a room....no matter what I do within 5 min in the game it keeps happening. I have sent my pc specs over a week ago , has anything been discovered up to now to stop this from happening.
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby April (125585474) » Sat Apr 10, 2021 9:37 am

yes The grey screen is annoying to say the least...I notice them when in edit mode for sometime doing a lot of inventory then save room decor and there's the grey screen. I just have to refresh and now a change has happened it does save your work -as before when grey screen appeared it lost all work. Seems not to appear in short edit sessions what I have noticed. Also when grabbing just one item from a room I am unable to see it-name of item-item period... like when having a sale u edit see the item in your stuff in edit mode .So in order to see the name of item i have to edit room again and save. I hope this information helps in your detective work. I do appreciate the yo news updates :D :D :D
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby LoLa Fuego (138013099) » Sat Apr 10, 2021 9:39 am

I still cant use the YoWorld desktop App
(while using my HP or Apple Laptop)

any info about this?

Thank you!



Viking Andrew wrote:Hey YoFans,

Our Fix-It Vikings have been treating this as a top priority issue, and we believe we've found what may be causing this. An issue has been discovered with the YoWorld desktop application that may be causing many YoFans to get frequent grey screens. We are still looking into a resolution for this, but knowing the cause is the first step in getting this fixed for everyone!

For now, we would advise that if you are experiencing a grey screen issue in the YoWorld Desktop App that you switch to playing in a web browser like Chrome, Edge, or Firefox. This will hopefully result in a much better experience.

It is important to note that this WILL NOT fix grey screening for everyone. But we are very hopeful that it will help most YoFans having the problem.

I will keep you updated on this issue, and when we have a fix for the desktop app, I'll be sure to let everyone know!

Sorry for any inconveniences that this may cause.
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby April (125585474) » Sat Apr 10, 2021 9:48 am

Pop (142739969) wrote:Not only do I get the grey screen I am STILL having ALL the same problems I have reported on this forum over and over and over again! I AM SICK OF REPORTING ALL THESE ISSUES AND EVERY DAY I GET ON SAME THING HAPPENING!!!! I have not been able to play this game for over a month now and I am really at the end of my patience!! Use the desktop, don't use the desktop, what on earth is going on over there??!

If you want to save this game then you had better fix the problems Viking Andrew sooner rather than later!!

And WHAT IS THE POINT OF BRINGING OUT A NEW CHALLENGE WHEN WE CANNOT DECORATE WITHOUT FRUSTRATION, DO YOU REALISE HOW LONG IT TAKES TO SAVE ANYTHING THESE DAYS! WHAT IS WRONG WITH YOU FIX THE PROBLEMS AND THEN BRING BACK THE FOOKING CHALLENGES!!!!!!!!!!

I AM FED UP OF ALL THIS B.S.!!!

:grr :grr :grr :grr :grr :grr

Pop :cat:

ya it is frustrating but I would rather have yoworld around with a grey screen that they will fix in time ...than not have yoworld anymore I will always appreciate how vikings saved our game!
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Skylar Heartbinder (119863787) » Mon Apr 12, 2021 9:20 pm

guilty of not reading the whole thread, but I did notice those northern lights always cause grey screen of death. if that helps at all!
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby LindyLou Who (126352247) » Mon Apr 19, 2021 4:52 pm

I'd rather just play on the app .I had no problems what so ever with the app other then gifting people that wasn't on my buddy list .With HTML5 I can't decorate because all I get is a grey screen .I really don't care about playing on FB so please just let me have my app :'(
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby LindyLou Who (126352247) » Mon Apr 19, 2021 5:01 pm

To be honest I don't have the patience for this crap .If I can't decorate I'm outta here :bye:
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Re: [UPDATE] GREY SCREEN UPDATE! (April 1st, 2021)

Postby Stardust (186190305) » Mon Apr 19, 2021 11:37 pm

Skylar Heartbinder (119863787) wrote:guilty of not reading the whole thread, but I did notice those northern lights always cause grey screen of death. if that helps at all!


Which northern lights did you mean? I have the Animated Northern Light 1 IE2019 and it works fine, no grey screen.
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