HTML5: Are you having slow loading or lag? - UPDATE

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HTML5: Are you having slow loading or lag? - UPDATE

Postby Viking Andrew » Mon Mar 08, 2021 12:28 pm

Update:

Viking Andrew wrote:Hey YoFans!


We are in our final stages of HTML5 prep and getting ready to roll-out in full, but we want to make sure we take care of as many issues as we can first.

We are looking for a few players that would be willing to work with our Fix-It Vikings on these slow performance/lag issues. This will require you to be in direct contact with the team via the program Discord on your computer. We're only looking for a few people for this, so if you're interested, PM me directly and let me know your computer specs. If selected, I'll get back to you and let you know how to proceed.

Thank you.







_________________________________________________________________________


Hey YoFans!

If you are having these troubles (specifically), please post your computer specs below and let us know exactly what is happening.

This information will help us figure determine why you are having these troubles before our full launch of HTML5 in the near future.

What do we need?

CPU type/speed
Amount of RAM installed
Operating System you are using


Not sure how to find this info? Viking Sam has some steps you can follow!


Viking Sam wrote:Hey YoFans!

Use this thread to post a screenshot of your Hardware specifications!

While it is not required, having this information will help us ensure that YoWorld runs smoothly on a range of different computers!

How do I find my Hardware specifications?

:star: PC :star:

1. Right-click on the Windows start menu icon on the bottom left-hand side of your screen.
2. Click on ‘System’ in the menu that pops up.
3. Here you will find Device Specifications under About section.
4. Take a screenshot of this info Click here for a tutorial on how to take screenshots!

:star: Mac :star:

1. Click the apple logo on the very top left corner of your screen
2. Select About This Mac
3. Here you will find your Mac specifications
4. Take a screenshot of this info. Click here for a tutorial on how to take screenshots!
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Re: HTML5: Are you having slow loading or lag? Please come h

Postby Nightshade (127561160) » Mon Mar 08, 2021 1:59 pm

I lag in the desktop app, Chrome, and Vivaldi. Entered today's GE and putting on each clothing item was like wading through molasses.
Here are my device specifications:
Image
Last edited by Nightshade (127561160) on Mon Mar 08, 2021 2:00 pm, edited 1 time in total.
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Re: HTML5: Are you having slow loading or lag? Please come h

Postby Snorty (3054329) » Mon Mar 08, 2021 2:06 pm

I feel like I am in slow motion!!! I have just been put on HTML5 two days ago, so it may be normal enough, but its sooo slow!! I went through and optimised everything I could. Still a pain!! Oh, and its windows 10. I play through the desktop app
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Last edited by Snorty (3054329) on Mon Mar 08, 2021 2:09 pm, edited 2 times in total.
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Re: HTML5: Are you having slow loading or lag? Please come h

Postby SkyracerJamie (103175992) » Mon Mar 08, 2021 2:07 pm

I am not on HTML5 yet but I experience serious lag and slow loading. I uninstalled and reinstalled the desktop app but that didn't do anything. I even shut off notifications in game


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Re: HTML5: Are you having slow loading or lag? Please come h

Postby Theresa (122233016) » Mon Mar 08, 2021 2:13 pm

where are people supposed to report their issues if they are forum banned?
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Re: HTML5: Are you having slow loading or lag? Please come h

Postby Vivica (13404458) » Mon Mar 08, 2021 2:14 pm

Theresa (122233016) wrote:where are people supposed to report their issues if they are forum banned?


Filing a ticket, probably.
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Re: HTML5: Are you having slow loading or lag? Please come h

Postby Theresa (122233016) » Mon Mar 08, 2021 2:17 pm

Vivica (13404458) wrote:
Theresa (122233016) wrote:where are people supposed to report their issues if they are forum banned?


Filing a ticket, probably.

might take a while to get seen though, thats the issue. plus on the html banner it says if any issues to report then 'click here' but it takes you to the forum. a banned forumer posted a list of issues in a FB group but can't on here :sad:
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Re: HTML5: Are you having slow loading or lag? Please come h

Postby KitKat (103422321) » Mon Mar 08, 2021 2:18 pm

Mac
I have 2 laptops - I cant play atall on my main one I use as a desktop (17)". Specs for both in signature.

Desktop app will not load on either laptop - stuck on the green loading bar even after 15 mins.
Same issue with Firefox (latest version). Opera (latest) both laptops - I can get in but can't move and the landing room is empty and avi has no clothes.

I can only play - just - on the 13" on Vivaldi with all animations disabled - the lag is still bad and seems to be getting worse. On the 17" on Vivaldi there is lag of up to 1 minute so unplayable and the landing room has no furniture and avi no clothes.
Specs
MacBookPro:

(17") 2.4 GHz Intel Core 2 Duo,
4 GB 667 MHz DDR2 SDRAM,
Graphics: NVIDIA GeForce 8600M GT 256 MB

(13") 2.26GHz Intel Core 2 Duo,
4 GB 1067 MHz DDR3,
Graphics: NVIDIA GeForce 9400M 256 MB

Both: OS 10.11.8 El Capitan
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Re: HTML5: Are you having slow loading or lag? Please come h

Postby beanmom (6754061) » Mon Mar 08, 2021 3:10 pm

Image

I'm using the desktop app. As you said, the game loads slowly and is really laggy. It randomly locks up, and I have to refresh, but then it works fine. At this exact moment, I can't vote in the gem challenge - that screen simply won't load at all.
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Re: HTML5: Are you having slow loading or lag? Please come h

Postby Barb 2Hot (110004376) » Mon Mar 08, 2021 3:22 pm

Device name homepc
Processor Intel(R) Pentium(R) CPU N3540 @ 2.16GHz 2.16 GHz
Installed RAM 4.00 GB (3.89 GB usable)
Device ID 0B211562-0471-4685-9242-EE521366575E
Product ID 00326-10000-00000-AA448
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points
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Re: HTML5: Are you having slow loading or lag? Please come h

Postby Mz Thang (138469056) » Mon Mar 08, 2021 3:47 pm

Hi I have today been added to. the new HTMLS player group - and it is proving to be problematic from the off!
I play on a MacBook Pro OS11.2 using the YoWorld Downloaded Desktop App = and whilst the loading of the game is the same (fast) I cannot even enter a different room within the home I enter let alone access anything else! The issue is not slow loading it's simply that I cannot play the game at all. The Map legend has disappeared and the Gem Event page opens but when I click to vote it won't load.
I cannot leave from the room which I enter the game!..As you can imagine that SUCKS!
Upon arrival to my home the room only partially loads and items appear to be missing until I action something i.e Move, Sit or open Decorate Room - this is a bit jarring.


MAP LOOKS LIKE THIS....
Image


GEM EVENT VOTING PAGE DOES THIS....
Image


HOW ROOM APPEARS ON ENTRY...
Image


HOW ROOM IS SUPPOSED TO LOOK...
Image


MAC OPERATING SYSTEM....

Image



I truly hope this situation is a QUICK fix on your end - as it's very frustrating for us players to say the least.
Last edited by Mz Thang (138469056) on Mon Mar 08, 2021 4:50 pm, edited 4 times in total.
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Re: HTML5: Are you having slow loading or lag? Please come h

Postby b a r b i e (157247166) » Mon Mar 08, 2021 3:50 pm

yes i am having troubles
waiting too long to load the game it usually stops at 77% or %80 then freeze a while then it loads but very laggy at the start then freze again
gifting and trading always so painful it frezes once i open the tabs ,takes long to load my inventory ;and also i have problem with auction house i am again waiting to long while my inventory loading after i added an item .........i am getting old while waiting

CPU type/speed :Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz 2.00 GHz
Amount of RAM installed : 4,00 GB
Operating System i am using : 64 bit windows 7 ultimate
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Re: HTML5: Are you having slow loading or lag? Please come h

Postby beanmom (6754061) » Mon Mar 08, 2021 3:55 pm

Mz Thang (138469056) wrote:MAP LOOKS LIKE THIS....
Image


GEM EVENT VOTING PAGE DOES THIS....
Image




These two are exactly what I am experiencing. Clicking on a location in the map doesn't do anything.
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Re: HTML5: Are you having slow loading or lag? Please come h

Postby Refresh (12371346) » Mon Mar 08, 2021 4:04 pm

.............................
Last edited by Refresh (12371346) on Sat Mar 13, 2021 9:24 am, edited 2 times in total.
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Re: HTML5: Are you having slow loading or lag? Please come h

Postby Prism (110596630) » Mon Mar 08, 2021 4:17 pm

Optiplex 3070
Processor - Intel i5-9500 CPU @3.00 GHz
Installed RAM 8.00 GB (7.81 usable)
64 bit OS, x64-based processor
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Re: HTML5: Are you having slow loading or lag? Please come h

Postby Mrs Poker (2830693) » Mon Mar 08, 2021 4:47 pm

Here you go, and I may as well be playing the game on a potato because the lag makes it unplayable.

My lag issues are historical, and I (rightly or wrongly) believe because its because my 08 account is just so full of crap and houses, I just cant move, so I am slowly selling as much as I can to try and reduce my hoard, but this HTML5 lag is a whole new level of unplayable, especially in my evening (UK time) :

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Re: HTML5: Are you having slow loading or lag? Please come h

Postby May (110044468) » Mon Mar 08, 2021 5:04 pm

Hope this helps. Thank you for all your hard work!

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Re: HTML5: Are you having slow loading or lag? Please come h

Postby Refresh (12371346) » Mon Mar 08, 2021 5:24 pm

This isn't cool anymore....I'm being booted every 3 minutes
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Re: HTML5: Are you having slow loading or lag? Please come h

Postby sparkle sparkles (182613860) » Mon Mar 08, 2021 5:30 pm

it won't load cant click anythink
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Re: HTML5: Are you having slow loading or lag? Please come h

Postby Amanda (124033263) » Mon Mar 08, 2021 6:03 pm

https://imgur.com/5oQEoY1

Hi I am having alot of issues I hoe this includes all I need and thanks for trying to fix all this
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