Lag and Disgruntled Customers, Lack of Viking Transparency

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Lag and Disgruntled Customers, Lack of Viking Transparency

Postby BadMoon (153955457) » Thu Oct 10, 2019 6:35 am

gonna kill this game. We would like to know if any of this is being address, IT IS NOT too much to ask.
and it is NOT too much to ask for a little acknowledgement that all these numerous threads of this issue, has NOT just been ignore.
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Re: Lag and Disgruntled Customers, Lack of Viking Transparen

Postby Lippyfoo (185643699) » Thu Oct 10, 2019 6:38 am

when they dont know, they tend to run away. ive been saying for quite awhile.. lag might be the death of this game. i may be wrong but the point is they are not speaking. they keep going backwards. and its not even the weekend
Most people do not listen with the intent to understand; they listen with the intent to reply - Stephen R. Covey
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Re: Lag and Disgruntled Customers, Lack of Viking Transparen

Postby Taurus (185839344) » Thu Oct 10, 2019 6:41 am

they really seem to have pretty much gave up on the forum..
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Re: Lag and Disgruntled Customers, Lack of Viking Transparen

Postby BadMoon (153955457) » Thu Oct 10, 2019 6:44 am

truth, when you cant even decor or dress because of lag, read some can't even make purchases or purchase Yocash/deals.
Borders on poor customer service.

A little acknowledgement that the issues are being looked into can go a long way.
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Re: Lag and Disgruntled Customers, Lack of Viking Transparen

Postby Ashen YFG (127118376) » Thu Oct 10, 2019 6:50 am

Yes it getting to a point where i dont even wanna log on anymore because i cant do anything! :wailing: :grr
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Ashen YFG (127118376)
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Re: Lag and Disgruntled Customers, Lack of Viking Transparen

Postby TexanSouthern (103681266) » Thu Oct 10, 2019 7:14 am

Makes me wonder if yo is actually okay :?:
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TexanSouthern (103681266)
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Re: Lag and Disgruntled Customers, Lack of Viking Transparen

Postby Ashen YFG (127118376) » Thu Oct 10, 2019 7:51 am

ELFTexanCowgirl (103681266) wrote:Makes me wonder if yo is actually okay :?:


No its not IMHO and untill we get told and proven otherwise i will feel :sick: to my stomach. :wailing:
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Re: Lag and Disgruntled Customers, Lack of Viking Transparen

Postby XxPurpleHazexX (139135464) » Thu Oct 10, 2019 8:12 am

Where are they, I took a break for a yr or 2 and came back and it's like there are no vikings and they don't really care.
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XxPurpleHazexX (139135464)
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Re: Lag and Disgruntled Customers, Lack of Viking Transparen

Postby Stardust (186190305) » Thu Oct 10, 2019 8:13 am

Not sure if this will help.

viewtopic.php?f=2&t=134281&hilit
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Re: Lag and Disgruntled Customers, Lack of Viking Transparen

Postby Robyn VIP (8132649) » Thu Oct 10, 2019 8:43 am

Stardust (186190305) wrote:Not sure if this will help.

viewtopic.php?f=2&t=134281&hilit


Thanks! You would think after 3 years, they'd have it figured out by now! :D I have never listened to a podcast BTW. :D
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Re: Lag and Disgruntled Customers, Lack of Viking Transparen

Postby XxPurpleHazexX (139135464) » Thu Oct 10, 2019 8:55 am

Robyn VIP (8132649) wrote:
Stardust (186190305) wrote:Not sure if this will help.

viewtopic.php?f=2&t=134281&hilit


Thanks! You would think after 3 years, they'd have it figured out by now! :D I have never listened to a podcast BTW. :D


Oh you look so cute, that eye make up is amazing!
I never listened to a podcast either. I'm like a hit or miss girl with this game.
If i'm board or like watching my kids do homework or something I log on.I started playing when my kids were all under the age of 10 so I was trapped and my mom got me to play :haha: :haha: :haha:
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Re: Lag and Disgruntled Customers, Lack of Viking Transparen

Postby Adeline PINK (113719515) » Thu Oct 10, 2019 8:56 am

Robyn VIP (8132649) wrote:
Stardust (186190305) wrote:Not sure if this will help.

viewtopic.php?f=2&t=134281&hilit


Thanks! You would think after 3 years, they'd have it figured out by now! :D I have never listened to a podcast BTW. :D


It does not.

I am furious. I spent a lot of money yesterday on the interactive and effects and none of it works. I still cannot change my clothes without a bunch of hassle and BigV has NOT responded to my posts or help tickets. Yet, as I said before, they have NO problem taking my money.
Are those of us who support them not worthy of a reply? I recognize they have an issue but I also consider this behavior rude.
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Re: Lag and Disgruntled Customers, Lack of Viking Transparen

Postby Pinkylola (235554) » Thu Oct 10, 2019 9:02 am

Adeline PINK (113719515) wrote:
Robyn VIP (8132649) wrote:
Stardust (186190305) wrote:Not sure if this will help.

viewtopic.php?f=2&t=134281&hilit


Thanks! You would think after 3 years, they'd have it figured out by now! :D I have never listened to a podcast BTW. :D


It does not.

I am furious. I spent a lot of money yesterday on the interactive and effects and none of it works. I still cannot change my clothes without a bunch of hassle and BigV has NOT responded to my posts or help tickets. Yet, as I said before, they have NO problem taking my money.
Are those of us who support them not worthy of a reply? I recognize they have an issue but I also consider this behavior rude.


I bet it didn't lag when you were purchasing :haha:
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Re: Lag and Disgruntled Customers, Lack of Viking Transparen

Postby Viking Andrew » Thu Oct 10, 2019 9:22 am

Hey Everyone,

We have seen an uptick in performance issues when it comes to dressing your avatar, and it is something our team is actively investigating.

Unfortunately, I don't have any other news I can provide right now, but as soon as I know more, I'll make sure you all know more as well.
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Re: Lag and Disgruntled Customers, Lack of Viking Transparen

Postby JulieHootieScraps (108384802) » Thu Oct 10, 2019 9:25 am

Viking Andrew wrote:Hey Everyone,

We have seen an uptick in performance issues when it comes to dressing your avatar, and it is something our team is actively investigating.

Unfortunately, I don't have any other news I can provide right now, but as soon as I know more, I'll make sure you all know more as well.

Is Viking Sarah still around, or did the aliens abduct her?
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Re: Lag and Disgruntled Customers, Lack of Viking Transparen

Postby Stardust (186190305) » Thu Oct 10, 2019 9:38 am

Viking Andrew wrote:Hey Everyone,

We have seen an uptick in performance issues when it comes to dressing your avatar, and it is something our team is actively investigating.

Unfortunately, I don't have any other news I can provide right now, but as soon as I know more, I'll make sure you all know more as well.


This post of mine might be an unpopular post, but I need to tell you, Viking Andrew, that I have no issues at all, I mean no lag nor avatar-dressing/saving issue. On the contrary, YoWorld game loads faster on Safari after I upgraded my computer OS from Mojave to Catalina yesterday. This little piece of information might be something your team can take into account when examining the problems. Good luck addressing these problems. I hope you guys can sort it out soon and thanks for the update.

Edit: I have no issues with the desktop app either.
Last edited by Stardust (186190305) on Thu Oct 10, 2019 9:41 am, edited 1 time in total.
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Re: Lag and Disgruntled Customers, Lack of Viking Transparen

Postby Lost Boy (126579776) » Thu Oct 10, 2019 9:40 am

Stardust (186190305) wrote:
Viking Andrew wrote:Hey Everyone,

We have seen an uptick in performance issues when it comes to dressing your avatar, and it is something our team is actively investigating.

Unfortunately, I don't have any other news I can provide right now, but as soon as I know more, I'll make sure you all know more as well.


This post of mine might be an unpopular post, but I need to tell you, Viking Andrew, that I have no issues at all, I mean no lag nor avatar-dressing/saving issue. On the contrary, YoWorld game loads faster on Safari after I upgraded my computer OS from Mojave to Catalina yesterday. This little piece of information might be something your team can take into account when examining the problems. Good luck addressing these problems. I hope you guys can sort it out soon and thanks for the update.

*also not having any trouble* :angel:
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Re: Lag and Disgruntled Customers, Lack of Viking Transparen

Postby Adeline PINK (113719515) » Thu Oct 10, 2019 9:50 am

Maybe I will use it instead of their yo entrance
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Re: Lag and Disgruntled Customers, Lack of Viking Transparen

Postby Theresa (122233016) » Thu Oct 10, 2019 10:35 am

JulieHootieScraps (108384802) wrote:
Viking Andrew wrote:Hey Everyone,

We have seen an uptick in performance issues when it comes to dressing your avatar, and it is something our team is actively investigating.

Unfortunately, I don't have any other news I can provide right now, but as soon as I know more, I'll make sure you all know more as well.

Is Viking Sarah still around, or did the aliens abduct her?

:haha: :haha: :thumbsup: ... also the awful lag when loading our inventories too!
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Re: Lag and Disgruntled Customers, Lack of Viking Transparen

Postby SinisterPrime (116808443) » Thu Oct 10, 2019 10:37 am

BadMoon (153955457) wrote:gonna kill this game. We would like to know if any of this is being address, IT IS NOT too much to ask.
and it is NOT too much to ask for a little acknowledgement that all these numerous threads of this issue, has NOT just been ignore.


BVG Headquarters right now!

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