Pricing Error: 8 Yocoins not YoCash

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Re: Pricing Error: 8 Yocoins not YoCash

Postby XOXO (131032719) » Thu Jul 11, 2019 10:19 am

Yeah I seen that and was going to purchase 3 of them and then I decided against it since I knew it had to be a mistake.
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Re: Pricing Error: 8 Yocoins not YoCash

Postby Lainie (124009750) » Thu Jul 11, 2019 10:29 am

Yes. I passed too.
I love my wee bucket.... :)
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Re: Pricing Error: 8 Yocoins not YoCash

Postby Moon Maiden (144063105) » Thu Jul 11, 2019 10:30 am

Have you noticed they can fix things like this in a matter of minutes, but if its something we've bought that is broken, it gets fixed when they get around to it?!
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Re: Pricing Error: 8 Yocoins not YoCash

Postby Refresh (12371346) » Thu Jul 11, 2019 10:37 am

Moon Maiden (144063105) wrote:Have you noticed they can fix things like this in a matter of minutes, but if its something we've bought that is broken, it gets fixed when they get around to it?!

:thumbsup: Exactly
I have been waiting for eons with a broken camera and not getting notifications of forum replies.
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Re: Pricing Error: 8 Yocoins not YoCash

Postby Sam Holmes (139381965) » Thu Jul 11, 2019 10:38 am

Moon Maiden (144063105) wrote:Have you noticed they can fix things like this in a matter of minutes, but if its something we've bought that is broken, it gets fixed when they get around to it?!


Or if they charge more they come up with a new excuse why it's that high as with the latest yober pack.
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Re: Pricing Error: 8 Yocoins not YoCash

Postby XOXO (131032719) » Thu Jul 11, 2019 10:43 am

Moon Maiden (144063105) wrote:Have you noticed they can fix things like this in a matter of minutes, but if its something we've bought that is broken, it gets fixed when they get around to it?!


YUP!! Exactly what I was thinking! I guess when we are losing out our money its not a big concern to them. Thats fine, the more and more I see the more I'm done spending my real cash!
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Re: Pricing Error: 8 Yocoins not YoCash

Postby Moon Maiden (144063105) » Thu Jul 11, 2019 10:49 am

Sam Holmes (139381965) wrote:
Moon Maiden (144063105) wrote:Have you noticed they can fix things like this in a matter of minutes, but if its something we've bought that is broken, it gets fixed when they get around to it?!


Or if they charge more they come up with a new excuse why it's that high as with the latest yober pack.

lol I seen her explanation. :dizzy:
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Re: Pricing Error: 8 Yocoins not YoCash

Postby Erwyle (187240896) » Thu Jul 11, 2019 10:56 am

Moon Maiden (144063105) wrote:
Sam Holmes (139381965) wrote:
Moon Maiden (144063105) wrote:Have you noticed they can fix things like this in a matter of minutes, but if its something we've bought that is broken, it gets fixed when they get around to it?!


Or if they charge more they come up with a new excuse why it's that high as with the latest yober pack.

lol I seen her explanation. :dizzy:


You should check the official thread again. It seems we're wearing them down and they may reconsider for future...
;)
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Re: Pricing Error: 8 Yocoins not YoCash

Postby Moon Maiden (144063105) » Thu Jul 11, 2019 10:57 am

XOXO (131032719) wrote:
Moon Maiden (144063105) wrote:Have you noticed they can fix things like this in a matter of minutes, but if its something we've bought that is broken, it gets fixed when they get around to it?!


YUP!! Exactly what I was thinking! I guess when we are losing out our money its not a big concern to them. Thats fine, the more and more I see the more I'm done spending my real cash!

Honestly, im surprised mine says im a silver supporter still. I dropped my VIP months ago, and recently stopped spending much at all on this game. With the price hikes and putting the good stuff in the gem events....I have little desire to play much anymore
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Re: Pricing Error: 8 Yocoins not YoCash

Postby Moon Maiden (144063105) » Thu Jul 11, 2019 11:02 am

Erwyle (187240896) wrote:
Moon Maiden (144063105) wrote:
Sam Holmes (139381965) wrote:
Moon Maiden (144063105) wrote:Have you noticed they can fix things like this in a matter of minutes, but if its something we've bought that is broken, it gets fixed when they get around to it?!


Or if they charge more they come up with a new excuse why it's that high as with the latest yober pack.

lol I seen her explanation. :dizzy:


You should check the official thread again. It seems we're wearing them down and they may reconsider for future...
;)

Can you point me in the right direction lol I read it, but im not sure what part you're referring too
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Re: Pricing Error: 8 Yocoins not YoCash

Postby Erwyle (187240896) » Thu Jul 11, 2019 11:09 am

Moon Maiden (144063105) wrote:
Erwyle (187240896) wrote:
Moon Maiden (144063105) wrote:
Sam Holmes (139381965) wrote:
Moon Maiden (144063105) wrote:Have you noticed they can fix things like this in a matter of minutes, but if its something we've bought that is broken, it gets fixed when they get around to it?!


Or if they charge more they come up with a new excuse why it's that high as with the latest yober pack.

lol I seen her explanation. :dizzy:


You should check the official thread again. It seems we're wearing them down and they may reconsider for future...
;)

Can you point me in the right direction lol I read it, but im not sure what part you're referring too


https://forums.yoworld.com/viewtopic.php?f=2&t=198911&start=160

Second post on that page...
:party: :hug:
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Re: Pricing Error: 8 Yocoins not YoCash

Postby Viking Sarah » Thu Jul 11, 2019 11:57 am

Hey everyone!

Sorry for the delay in getting back to you on this one. It was a tricky situation that we noticed almost immediately this morning, but it took a few extra minutes to implement the remedy. I wanted to be sure everything was ready to go before I updated you.

This morning we released the Blue Sectioned Row Seats for the incorrect price of 8 YoCoins. This item should have been priced at 8 YoCash.

When we became aware of the issue, we immediately removed the seats from the store. As pricing errors sometimes come up in YoWorld, we have a procedure in place for how to fix the issues. However, this morning we were presented with a YoCoin versus YoCash pricing error, and that's something that doesn't arise often.

In the past, pricing errors that fall into this rare category are often the tools needed for some not-so-nice players to take advantage of an exploit, which is specifically against YoWorld's Terms of Service. In full disclosure, as we were investigating, all signs were pointing to the potential for an economy-damaging exploit brewing. With that knowledge, our team has completed the following process to ensure this won't happen, and hopefully is fair for everyone:

  • All players who purchased the Blue Sectioned Row Seats for 8 YoCoins will be able to keep this item on their account. However, this item is now locked to their account - it cannot be sold, traded, gifted, or placed in the Auction House
  • The seats are now back in store, and the price has been updated to reflect the correct 8 YoCash price. This updated item is not locked to your account - you can sell, trade, gift, or auction it to your heart's content!

Thank you for your patience and understanding as we sorted all of this out! If you have any other questions or feedback, please definitely let me know! :heart: :hug:

(I will also be posting this update in the official theme feedback thread for visibility)
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Re: Pricing Error: 8 Yocoins not YoCash

Postby Leeum (130695460) » Thu Jul 11, 2019 12:00 pm

How would an 8 YoCoin chair damage the economy? :eh:
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Re: Pricing Error: 8 Yocoins not YoCash

Postby peace (8402046) » Thu Jul 11, 2019 12:04 pm

Viking Sarah wrote:Hey everyone!

Sorry for the delay in getting back to you on this one. It was a tricky situation that we noticed almost immediately this morning, but it took a few extra minutes to implement the remedy. I wanted to be sure everything was ready to go before I updated you.

This morning we released the Blue Sectioned Row Seats for the incorrect price of 8 YoCoins. This item should have been priced at 8 YoCash.

When we became aware of the issue, we immediately removed the seats from the store. As pricing errors sometimes come up in YoWorld, we have a procedure in place for how to fix the issues. However, this morning we were presented with a YoCoin versus YoCash pricing error, and that's something that doesn't arise often.

In the past, pricing errors that fall into this rare category are often the tools needed for some not-so-nice players to take advantage of an exploit, which is specifically against YoWorld's Terms of Service. In full disclosure, as we were investigating, all signs were pointing to the potential for an economy-damaging exploit brewing. With that knowledge, our team has completed the following process to ensure this won't happen, and hopefully is fair for everyone:

  • All players who purchased the Blue Sectioned Row Seats for 8 YoCoins will be able to keep this item on their account. However, this item is now locked to their account - it cannot be sold, traded, gifted, or placed in the Auction House
  • The seats are now back in store, and the price has been updated to reflect the correct 8 YoCash price. This updated item is not locked to your account - you can sell, trade, gift, or auction it to your heart's content!

Thank you for your patience and understanding as we sorted all of this out! If you have any other questions or feedback, please definitely let me know! :heart: :hug:

(I will also be posting this update in the official theme feedback thread for visibility)



Thank you for the update and the solution. It seems more than fair to me.
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Re: Pricing Error: 8 Yocoins not YoCash

Postby Stardust (186190305) » Thu Jul 11, 2019 12:11 pm

Thank you for the update and for letting us to keep them, Sarah. I bought two and had no intention of selling them anyway :)

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Re: Pricing Error: 8 Yocoins not YoCash

Postby Lainie (124009750) » Thu Jul 11, 2019 12:12 pm

Thanks for explaining. I wish I'd bought one now instead of checking.... :haha:
I love my wee bucket.... :)
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Re: Pricing Error: 8 Yocoins not YoCash

Postby Queen Mata (13429328) » Thu Jul 11, 2019 12:12 pm

Leeum (130695460) wrote:How would an 8 YoCoin chair damage the economy? :eh:


Exactly. It is a common, new item.

Paranoid much? :haha: :haha:
Et tu, Brute?
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Re: Pricing Error: 8 Yocoins not YoCash

Postby Leeum (130695460) » Thu Jul 11, 2019 12:13 pm

Queen Mata (13429328) wrote:
Leeum (130695460) wrote:How would an 8 YoCoin chair damage the economy? :eh:


Exactly. It is a common, new item.

Paranoid much? :haha: :haha:


Just screams excuse to me...
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Re: Pricing Error: 8 Yocoins not YoCash

Postby Theresa (122233016) » Thu Jul 11, 2019 12:16 pm

i wonder how many will get deleted once people notice they can't sell their 10,000 of them in the AH?! :haha: :haha:
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Re: Pricing Error: 8 Yocoins not YoCash

Postby NoahxRPPxRPA (185873900) » Thu Jul 11, 2019 12:52 pm

I don't get why stuff is so rushed that they ALWAYS are priced wrong. Correct it before you release it because it's amazing in my opinion how many times people post about pricing errors these days. It's almost every release. There's no line that stretches a mile to buy anything on here.
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