Pricing Error: 8 Yocoins not YoCash

General discussion about YoWorld. NOW INCLUDING feedback and suggestions!

Re: Pricing Error: 8 Yocoins not YoCash

Postby XOXO (131032719) » Thu Jul 11, 2019 10:19 am

Yeah I seen that and was going to purchase 3 of them and then I decided against it since I knew it had to be a mistake.
User avatar

XOXO (131032719)
YoWorld Level: 309
YoWorld Start Date: Oct 25, 2009
 
Forum Posts: 178
Forum Title: YoApprentice

Re: Pricing Error: 8 Yocoins not YoCash

Postby Lainie (124009750) » Thu Jul 11, 2019 10:29 am

Yes. I passed too.
I love my wee bucket.... :)
User avatar
Lainie (124009750)
YoWorld Level: 353
YoWorld Start Date: Sep 23, 2009
 
Forum Posts: 6115
Forum Title: YoDedicated
Location: On my Wee Bucket

Re: Pricing Error: 8 Yocoins not YoCash

Postby Moon Maiden (144063105) » Thu Jul 11, 2019 10:30 am

Have you noticed they can fix things like this in a matter of minutes, but if its something we've bought that is broken, it gets fixed when they get around to it?!
User avatar

Moon Maiden (144063105)
YoWorld Level: 344
YoWorld Start Date: Jan 04, 2010
 
Forum Posts: 655
Forum Title: YoSupporter

Re: Pricing Error: 8 Yocoins not YoCash

Postby Refresh (12371346) » Thu Jul 11, 2019 10:37 am

Moon Maiden (144063105) wrote:Have you noticed they can fix things like this in a matter of minutes, but if its something we've bought that is broken, it gets fixed when they get around to it?!

:thumbsup: Exactly
I have been waiting for eons with a broken camera and not getting notifications of forum replies.
https://apps.facebook.com/playyoworld/?d=h86479211
I apologize if I don't get back to you. I haven't had forum notifications since I started this game in 2009 and apparently BVG can't help me.
User avatar

Refresh (12371346)
YoWorld Level: 288
YoWorld Start Date: Mar 26, 2009
 
Forum Posts: 579
Forum Title: YoSupporter

Re: Pricing Error: 8 Yocoins not YoCash

Postby Sam Holmes (139381965) » Thu Jul 11, 2019 10:38 am

Moon Maiden (144063105) wrote:Have you noticed they can fix things like this in a matter of minutes, but if its something we've bought that is broken, it gets fixed when they get around to it?!


Or if they charge more they come up with a new excuse why it's that high as with the latest yober pack.
User avatar

Sam Holmes (139381965)
YoWorld Level: 351
YoWorld Start Date: Dec 09, 2009
 
Forum Posts: 22382
Forum Title: YoCrazy

Re: Pricing Error: 8 Yocoins not YoCash

Postby XOXO (131032719) » Thu Jul 11, 2019 10:43 am

Moon Maiden (144063105) wrote:Have you noticed they can fix things like this in a matter of minutes, but if its something we've bought that is broken, it gets fixed when they get around to it?!


YUP!! Exactly what I was thinking! I guess when we are losing out our money its not a big concern to them. Thats fine, the more and more I see the more I'm done spending my real cash!
User avatar

XOXO (131032719)
YoWorld Level: 309
YoWorld Start Date: Oct 25, 2009
 
Forum Posts: 178
Forum Title: YoApprentice

Re: Pricing Error: 8 Yocoins not YoCash

Postby Moon Maiden (144063105) » Thu Jul 11, 2019 10:49 am

Sam Holmes (139381965) wrote:
Moon Maiden (144063105) wrote:Have you noticed they can fix things like this in a matter of minutes, but if its something we've bought that is broken, it gets fixed when they get around to it?!


Or if they charge more they come up with a new excuse why it's that high as with the latest yober pack.

lol I seen her explanation. :dizzy:
User avatar

Moon Maiden (144063105)
YoWorld Level: 344
YoWorld Start Date: Jan 04, 2010
 
Forum Posts: 655
Forum Title: YoSupporter

Re: Pricing Error: 8 Yocoins not YoCash

Postby Erwyle (187240896) » Thu Jul 11, 2019 10:56 am

Moon Maiden (144063105) wrote:
Sam Holmes (139381965) wrote:
Moon Maiden (144063105) wrote:Have you noticed they can fix things like this in a matter of minutes, but if its something we've bought that is broken, it gets fixed when they get around to it?!


Or if they charge more they come up with a new excuse why it's that high as with the latest yober pack.

lol I seen her explanation. :dizzy:


You should check the official thread again. It seems we're wearing them down and they may reconsider for future...
;)
Image
User avatar
Erwyle (187240896)
YoWorld Level: 315
YoWorld Start Date: Oct 05, 2016
 
Forum Posts: 12919
Forum Title: YoWild
Location: At the corner of healthy and happy :)

Re: Pricing Error: 8 Yocoins not YoCash

Postby Moon Maiden (144063105) » Thu Jul 11, 2019 10:57 am

XOXO (131032719) wrote:
Moon Maiden (144063105) wrote:Have you noticed they can fix things like this in a matter of minutes, but if its something we've bought that is broken, it gets fixed when they get around to it?!


YUP!! Exactly what I was thinking! I guess when we are losing out our money its not a big concern to them. Thats fine, the more and more I see the more I'm done spending my real cash!

Honestly, im surprised mine says im a silver supporter still. I dropped my VIP months ago, and recently stopped spending much at all on this game. With the price hikes and putting the good stuff in the gem events....I have little desire to play much anymore
User avatar

Moon Maiden (144063105)
YoWorld Level: 344
YoWorld Start Date: Jan 04, 2010
 
Forum Posts: 655
Forum Title: YoSupporter

Re: Pricing Error: 8 Yocoins not YoCash

Postby Moon Maiden (144063105) » Thu Jul 11, 2019 11:02 am

Erwyle (187240896) wrote:
Moon Maiden (144063105) wrote:
Sam Holmes (139381965) wrote:
Moon Maiden (144063105) wrote:Have you noticed they can fix things like this in a matter of minutes, but if its something we've bought that is broken, it gets fixed when they get around to it?!


Or if they charge more they come up with a new excuse why it's that high as with the latest yober pack.

lol I seen her explanation. :dizzy:


You should check the official thread again. It seems we're wearing them down and they may reconsider for future...
;)

Can you point me in the right direction lol I read it, but im not sure what part you're referring too
User avatar

Moon Maiden (144063105)
YoWorld Level: 344
YoWorld Start Date: Jan 04, 2010
 
Forum Posts: 655
Forum Title: YoSupporter

Re: Pricing Error: 8 Yocoins not YoCash

Postby Erwyle (187240896) » Thu Jul 11, 2019 11:09 am

Moon Maiden (144063105) wrote:
Erwyle (187240896) wrote:
Moon Maiden (144063105) wrote:
Sam Holmes (139381965) wrote:
Moon Maiden (144063105) wrote:Have you noticed they can fix things like this in a matter of minutes, but if its something we've bought that is broken, it gets fixed when they get around to it?!


Or if they charge more they come up with a new excuse why it's that high as with the latest yober pack.

lol I seen her explanation. :dizzy:


You should check the official thread again. It seems we're wearing them down and they may reconsider for future...
;)

Can you point me in the right direction lol I read it, but im not sure what part you're referring too


https://forums.yoworld.com/viewtopic.php?f=2&t=198911&start=160

Second post on that page...
:party: :hug:
Image
User avatar
Erwyle (187240896)
YoWorld Level: 315
YoWorld Start Date: Oct 05, 2016
 
Forum Posts: 12919
Forum Title: YoWild
Location: At the corner of healthy and happy :)

Re: Pricing Error: 8 Yocoins not YoCash

Postby Viking Sarah » Thu Jul 11, 2019 11:57 am

Hey everyone!

Sorry for the delay in getting back to you on this one. It was a tricky situation that we noticed almost immediately this morning, but it took a few extra minutes to implement the remedy. I wanted to be sure everything was ready to go before I updated you.

This morning we released the Blue Sectioned Row Seats for the incorrect price of 8 YoCoins. This item should have been priced at 8 YoCash.

When we became aware of the issue, we immediately removed the seats from the store. As pricing errors sometimes come up in YoWorld, we have a procedure in place for how to fix the issues. However, this morning we were presented with a YoCoin versus YoCash pricing error, and that's something that doesn't arise often.

In the past, pricing errors that fall into this rare category are often the tools needed for some not-so-nice players to take advantage of an exploit, which is specifically against YoWorld's Terms of Service. In full disclosure, as we were investigating, all signs were pointing to the potential for an economy-damaging exploit brewing. With that knowledge, our team has completed the following process to ensure this won't happen, and hopefully is fair for everyone:

  • All players who purchased the Blue Sectioned Row Seats for 8 YoCoins will be able to keep this item on their account. However, this item is now locked to their account - it cannot be sold, traded, gifted, or placed in the Auction House
  • The seats are now back in store, and the price has been updated to reflect the correct 8 YoCash price. This updated item is not locked to your account - you can sell, trade, gift, or auction it to your heart's content!

Thank you for your patience and understanding as we sorted all of this out! If you have any other questions or feedback, please definitely let me know! :heart: :hug:

(I will also be posting this update in the official theme feedback thread for visibility)
User avatar

Viking Sarah
YoWorld Level: 311
 
Forum Posts: 755
Forum Title: YoWorld Community Manager

Re: Pricing Error: 8 Yocoins not YoCash

Postby Leeum (130695460) » Thu Jul 11, 2019 12:00 pm

How would an 8 YoCoin chair damage the economy? :eh:
User avatar
Leeum (130695460)
YoWorld Level: 330
YoWorld Start Date: Oct 23, 2009
 
Forum Posts: 25885
Forum Title: YoManiac

Re: Pricing Error: 8 Yocoins not YoCash

Postby peace (8402046) » Thu Jul 11, 2019 12:04 pm

Viking Sarah wrote:Hey everyone!

Sorry for the delay in getting back to you on this one. It was a tricky situation that we noticed almost immediately this morning, but it took a few extra minutes to implement the remedy. I wanted to be sure everything was ready to go before I updated you.

This morning we released the Blue Sectioned Row Seats for the incorrect price of 8 YoCoins. This item should have been priced at 8 YoCash.

When we became aware of the issue, we immediately removed the seats from the store. As pricing errors sometimes come up in YoWorld, we have a procedure in place for how to fix the issues. However, this morning we were presented with a YoCoin versus YoCash pricing error, and that's something that doesn't arise often.

In the past, pricing errors that fall into this rare category are often the tools needed for some not-so-nice players to take advantage of an exploit, which is specifically against YoWorld's Terms of Service. In full disclosure, as we were investigating, all signs were pointing to the potential for an economy-damaging exploit brewing. With that knowledge, our team has completed the following process to ensure this won't happen, and hopefully is fair for everyone:

  • All players who purchased the Blue Sectioned Row Seats for 8 YoCoins will be able to keep this item on their account. However, this item is now locked to their account - it cannot be sold, traded, gifted, or placed in the Auction House
  • The seats are now back in store, and the price has been updated to reflect the correct 8 YoCash price. This updated item is not locked to your account - you can sell, trade, gift, or auction it to your heart's content!

Thank you for your patience and understanding as we sorted all of this out! If you have any other questions or feedback, please definitely let me know! :heart: :hug:

(I will also be posting this update in the official theme feedback thread for visibility)



Thank you for the update and the solution. It seems more than fair to me.
Image
User avatar
peace (8402046)
YoWorld Level: 303
YoWorld Start Date: Jan 31, 2009
 
Forum Posts: 2174
Forum Title: YoAdmirer
Location: Columbus, Georgia - United States

Re: Pricing Error: 8 Yocoins not YoCash

Postby Stardust (186190305) » Thu Jul 11, 2019 12:11 pm

Thank you for the update and for letting us to keep them, Sarah. I bought two and had no intention of selling them anyway :)
ImageImage
User avatar

Stardust (186190305)
YoWorld Level: 405
YoWorld Start Date: Apr 08, 2015
 
Forum Posts: 16184
Forum Title: YoFiend

Re: Pricing Error: 8 Yocoins not YoCash

Postby Lainie (124009750) » Thu Jul 11, 2019 12:12 pm

Thanks for explaining. I wish I'd bought one now instead of checking.... :haha:
I love my wee bucket.... :)
User avatar
Lainie (124009750)
YoWorld Level: 353
YoWorld Start Date: Sep 23, 2009
 
Forum Posts: 6115
Forum Title: YoDedicated
Location: On my Wee Bucket

Re: Pricing Error: 8 Yocoins not YoCash

Postby Queen Mata (13429328) » Thu Jul 11, 2019 12:12 pm

Leeum (130695460) wrote:How would an 8 YoCoin chair damage the economy? :eh:


Exactly. It is a common, new item.

Paranoid much? :haha: :haha:
Et tu, Brute?
Image

Snitches get stitches
User avatar

Queen Mata (13429328)
YoWorld Level: 297
YoWorld Start Date: Apr 10, 2009
 
Forum Posts: 3759
Forum Title: YoAficionado
Location: Surprise me

Re: Pricing Error: 8 Yocoins not YoCash

Postby Leeum (130695460) » Thu Jul 11, 2019 12:13 pm

Queen Mata (13429328) wrote:
Leeum (130695460) wrote:How would an 8 YoCoin chair damage the economy? :eh:


Exactly. It is a common, new item.

Paranoid much? :haha: :haha:


Just screams excuse to me...
User avatar
Leeum (130695460)
YoWorld Level: 330
YoWorld Start Date: Oct 23, 2009
 
Forum Posts: 25885
Forum Title: YoManiac

Re: Pricing Error: 8 Yocoins not YoCash

Postby Theresa (122233016) » Thu Jul 11, 2019 12:16 pm

i wonder how many will get deleted once people notice they can't sell their 10,000 of them in the AH?! :haha: :haha:
ImageImage

“You become like the five people you spend the most time with. Choose carefully.” Jim Rohn
User avatar

Theresa (122233016)
YoWorld Level: 324
YoWorld Start Date: Sep 16, 2009
 
Forum Posts: 16062
Forum Title: YoFiend
Location: My living room, UK

Re: Pricing Error: 8 Yocoins not YoCash

Postby NoahxRPPxRPA (185873900) » Thu Jul 11, 2019 12:52 pm

I don't get why stuff is so rushed that they ALWAYS are priced wrong. Correct it before you release it because it's amazing in my opinion how many times people post about pricing errors these days. It's almost every release. There's no line that stretches a mile to buy anything on here.
" Logic will get you from A-Z; Imagination will take you everywhere." - Albert Einstein
Visit Me! https://apps.facebook.com/playyoworld/?d=h11088409
User avatar
NoahxRPPxRPA (185873900)
YoWorld Level: 361
YoWorld Start Date: Aug 18, 2014
 
Forum Posts: 5127
Forum Title: YoDedicated
Location: In Your Computer

PreviousNext

Return to YoWorld Discussions