ipad and puffin issues

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ipad and puffin issues

Postby Kat (106520804) » Fri Mar 15, 2019 6:06 pm

Is anyone else having problems logging in to yoworld on their ipads as of this afternoon? I can get in to it on the desktop but just get a white screen on the ipad. I uninstalled and reinstalled the puffin browser but it didn't help. If anyone has any ideas I'd sure like to hear them. I use the ipad a lot. Thanks in advance.
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Re: ipad and puffin issues

Postby LisaTM (10095126) » Fri Mar 15, 2019 6:13 pm

I haven't tried from my ipad but I don't use mine much anymore. It works fine on my phone. I haven't used my ipad in ages and dusted it off to give it a try. The battery's dead so I'll have to charge it and see if it works on there. You might need an ios update or something, depending on how old yours is.
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Re: ipad and puffin issues

Postby Kat (106520804) » Fri Mar 15, 2019 6:40 pm

Thanks hon, I have the latest version of both and ran all updates yesterday. It worked fine until today. I was using it and it went to a white screen and then wouldn't load any more. I uninstalled puffin and reinstalled it to no avail. I'm so over that browser. I ONLY use it because of the flash for yoworld. Otherwise would just use safari. This is so frustrating. There are times that the ipad is all I can use like when I'm at my daughter's house.
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Re: ipad and puffin issues

Postby LisaTM (10095126) » Fri Mar 15, 2019 6:42 pm

I feel ya. Not sure what the issue is but I hope it's sorted soon! :hug:
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Re: ipad and puffin issues

Postby Kat (106520804) » Fri Mar 15, 2019 6:43 pm

Lisa, I just tried it on my iphone and it's doing the same thing. just a white screen. It will open facebook but as soon as I click on yoworld I get nothing but a white screen and the blue bar at the top.
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Re: ipad and puffin issues

Postby LisaTM (10095126) » Fri Mar 15, 2019 6:51 pm

If you recently cleared the puffin cache or were logged out of FB, and then logged back into fb through puffin, you'll need to login to the forum and then click play yoworld at the top in the forums, if that helps. I don't know why it's that way. Or I think you can type something into the fb search like apps.yoworld.com or something. I usually just log back into fb and then log in here, and then get into the game from here. It's a pain but it works!
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Re: ipad and puffin issues

Postby Kat (106520804) » Fri Mar 15, 2019 7:27 pm

This is beyond frustrating. I tried your suggestion and it still didn't go into the game. Still the white screen. So I tried downloading chrome for ipad. I could get to the screen where it asks if you want to allow flash, click on allow and the stupid game window on the right is so large that I think it's covering up the pop up and I can't figure out how to get rid of it. I'm about to give up.
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Re: ipad and puffin issues

Postby Biff Tannen (128765511) » Fri Mar 15, 2019 8:57 pm

I haven’t been able to get in through my iPad or iPhone via Puffin since like 8 am this morning. I’ve uninstalled and reinstalled, logged in and out through the forums and FB, and I get nothing but a white screen :sad: :wailing:
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Re: ipad and puffin issues

Postby SL Stoner69 (180534330) » Fri Mar 15, 2019 10:40 pm

What the heck I could get on earlier and now it’s a white screen when I try to get on my phone, ugh?
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Re: ipad and puffin issues

Postby Kat (106520804) » Fri Mar 15, 2019 11:22 pm

Though I'm glad it's not just something wrong with my stuff I'm sorry that all of you are having problems too. However I sent in a help request to puffin on the facebook page via a message and if each of you do the same they'll know there is a problem. I was on earlier and it worked but then just went in to a white screen and haven't been able to get back in since this afternoon. I can tell you this much, I got a message for flash update today so I'm wondering if that update has caused the issue. Some bug between it and puffin. It works on my desktop but not on my phone or ipad. I'm not using puffin on either of those. I tried it on Chrome, vivaldi and the desktop app on the desktop with no issues at all. So it's something with puffin I think. What operating system are you guys using? That might help track down the issue as well. I'm only having a problem with my IOS on phone and IPAD. If they answer me tomorrow, fingers crossed, it would be helpful to have all the information I can give them to help them figure out and fix the problem. So I like to try to troubleshoot an issue as much as I can.
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Re: ipad and puffin issues

Postby SL Stoner69 (180534330) » Fri Mar 15, 2019 11:24 pm

I’ll try contacting them also. I’m on IOS but haven’t updated my phone but there’s a new update available so I’ll update tomorrow maybe that’s the issue? I was also able to get on earlier but not anymore. I think it might be a Puffin issue like you suggested, hopefully it gets fixed soon because it’s the main way I play.
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Re: ipad and puffin issues

Postby Deliah Dee (11794379) » Fri Mar 15, 2019 11:31 pm

Same with my iPhone.
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Re: ipad and puffin issues

Postby Biff Tannen (128765511) » Sat Mar 16, 2019 12:14 am

I decided to download Photon, which I used to use years ago to play Yo, and it doesn't work to get in either.

Ahhhh I want to check my auctions :wailing: :wailing: :wailing:
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Re: ipad and puffin issues

Postby Kat (106520804) » Sat Mar 16, 2019 7:21 am

I was able to finally get in this morning. They answered me after I went to bed last night so I think they must have done something last night to fix the issue.
Phew, so glad. I hope the rest of you can get in as well. If not let me know and I'll write them again. Thanks for the help everyone.
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Kat (106520804)
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Re: ipad and puffin issues

Postby BeBEsITa (179109270) » Sat Mar 16, 2019 9:07 am

Mine is doing the same thing white screen with blue bar up top it’s been happening since yesterday. :(
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Re: ipad and puffin issues

Postby SL Stoner69 (180534330) » Sat Mar 16, 2019 9:41 am

I still can’t get on grrrr
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Re: ipad and puffin issues

Postby MelanieAnn (185532596) » Sat Mar 16, 2019 10:10 am

Same here-Puffin on iPad, white screen.
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Re: ipad and puffin issues

Postby Biff Tannen (128765511) » Sat Mar 16, 2019 10:11 am

Still doesn't work :sad:
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Re: ipad and puffin issues

Postby Butterfly (111936444) » Sat Mar 16, 2019 10:53 am

Hello :bye: :star: Fantastic YoFriends :star:
Same for me, Puffin doesn't work... :sad:
Hugs :hug: :heart:
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Re: ipad and puffin issues

Postby Kat (106520804) » Sat Mar 16, 2019 11:28 am

Yeah I got it to work about 5 this morning and by 6 it quit again. Puffin peeps are assuming it's a facebook issue so said let's wait until that is fixed but I still suggest others contact them on the puffin facebook page. Just send them a message.
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