Charged 5 Yocash

General discussion about YoWorld. NOW INCLUDING feedback and suggestions!

Re: Charged 5 Yocash

Postby LisaTM (10095126) » Mon Feb 11, 2019 5:08 pm

Viking David wrote:Odd, I'll get the team to fix that.


Thank you, David. Will those of us who clicked buy and were charged be automatically refunded the 5 yocash, or do we need to submit a ticket?
Image

"I don't want to lubricate that." - Guybrush Threepwood
User avatar

LisaTM (10095126)
YoWorld Level: 322
YoWorld Start Date: Feb 24, 2009
 
Forum Posts: 14643
Forum Title: YoWild
Location: undisclosed

Re: Charged 5 Yocash

Postby BitterSweet (187254712) » Mon Feb 11, 2019 5:08 pm

Same thing happened to me, charged 5yc when it's "Free" :grr
Let Live And Let Love <3
User avatar

BitterSweet (187254712)
YoWorld Level: 257
YoWorld Start Date: Oct 22, 2016
 
Forum Posts: 87
Forum Title: YoNovice
Location: SomeWhereInTheYo

I GOT CHARGED 5 YC FOR FREE GEM EVENT ROOM

Postby Emily (131426504) » Mon Feb 11, 2019 5:08 pm

I just got charged 5 yo cash for the FREE gem event room. Can you please FIX this glitch and REFUND my 5 yo cash. I would not have bought this room for yocash I save that for houses and furniture. I hope you guys will refund the 5 YC because it is SUPPOSED TO BE FREE!
User avatar
Emily (131426504)
YoWorld Level: 81
YoWorld Start Date: Oct 27, 2009
 
Forum Posts: 4
Forum Title: YoNewbie

Re: Charged 5 Yocash

Postby iFxWarrior MCFC (182597586) » Mon Feb 11, 2019 5:08 pm

I thought it was just me! I was charged 5 yocash too, I thought it was free?
User avatar
iFxWarrior MCFC (182597586)
YoWorld Level: 267
YoWorld Start Date: Apr 10, 2012
 
Forum Posts: 81
Forum Title: YoNovice

Re: Charged 5 Yocash

Postby Moloch (153939982) » Mon Feb 11, 2019 5:09 pm

Ya I claimed it free and it never showed in my inventory, so I decided to claim again and noticed it was 5yc instead of free so I dared not! :eh:

Also I tried to open the initial chest in the new gem event to activate the gem event and it would not allow me to do so! Must be a glitch.
Last edited by Moloch (153939982) on Mon Feb 11, 2019 5:10 pm, edited 1 time in total.
Image
User avatar
Moloch (153939982)
YoWorld Level: 325
YoWorld Start Date: Mar 20, 2010
 
Forum Posts: 5563
Forum Title: YoDedicated
Location: Off Planet!

Re: Charged 5 Yocash

Postby Robyn VIP (8132649) » Mon Feb 11, 2019 5:09 pm

LisaTM (10095126) wrote:Me too! Please fix this, Vikings. Also I can't open the 50 gem kickoff chest.


^Ditto that! :grr
https://apps.facebook.com/playyoworld/?d=h73262949

But Oz never did give nothing to the Tin Man
That he didn't, didn't already have.
Dewey Bunnell
User avatar
Robyn VIP (8132649)
YoWorld Level: 257
YoWorld Start Date: Jan 27, 2009
 
Forum Posts: 2738
Forum Title: YoLover

Re: I GOT CHARGED 5 YC FOR FREE GEM EVENT ROOM

Postby Mrs Poker (2830693) » Mon Feb 11, 2019 5:09 pm

Emily (131426504) wrote:I just got charged 5 yo cash for the FREE gem event room. Can you please FIX this glitch and REFUND my 5 yo cash. I would not have bought this room for yocash I save that for houses and furniture. I hope you guys will refund the 5 YC because it is SUPPOSED TO BE FREE!


There is a thread about this already- they are looking into it.

PS - welcome to the forums, please do stay, you will find out any updates on anything that goes wrong lol
Last edited by Mrs Poker (2830693) on Mon Feb 11, 2019 5:10 pm, edited 1 time in total.
User avatar

Mrs Poker (2830693)
YoWorld Level: 316
YoWorld Start Date: Sep 21, 2008
 
Forum Posts: 5908
Forum Title: YoDedicated
Location: U.K

Re: Charged 5 Yocash

Postby Nicoleta (131005307) » Mon Feb 11, 2019 5:09 pm

Wish I would've read forums before getting in game, didn't expect to be charged for the free room.. :(
User avatar
Nicoleta (131005307)
YoWorld Level: 309
YoWorld Start Date: Oct 25, 2009
 
Forum Posts: 2581
Forum Title: YoLover
Location: Bucharest, Romania

Re: Charged 5 Yocash

Postby IIYuna TBII (102399815) » Mon Feb 11, 2019 5:10 pm

Me too. I lost 5yc when i purchase thinking free :(
Image
User avatar
IIYuna TBII (102399815)
YoWorld Level: 270
YoWorld Start Date: May 11, 2009
 
Forum Posts: 55
Forum Title: YoNovice
Location: In the clouds

Re: I GOT CHARGED 5 YC FOR FREE GEM EVENT ROOM

Postby SamiSpiffy23 (138400888) » Mon Feb 11, 2019 5:10 pm

Good golly - 6th thread on this. :phew:
David's got his work cut-out for him to merge all these threads in one :haha: Hah
Image
【♡Click on banner to visit me♡】I love mail! ツ
User avatar
SamiSpiffy23 (138400888)
YoWorld Level: 291
YoWorld Start Date: Dec 03, 2009
 
Forum Posts: 35662
Forum Title: YoManiac
Location: ↓Visit Me↓

Re: Charged 5 Yocash

Postby Wendz SSG (119369501) » Mon Feb 11, 2019 5:10 pm

Viking David wrote:Odd, I'll get the team to fix that.


1pm PST still doing it, do we know a fix ETA?
Image
User avatar

Wendz SSG (119369501)
YoWorld Level: 211
YoWorld Start Date: Sep 04, 2009
 
Forum Posts: 50
Forum Title: YoNovice
Location: The Emerald City

Re: Charged 5 Yocash

Postby seas (149686224) » Mon Feb 11, 2019 5:10 pm

I got charged as well
User avatar
seas (149686224)
YoWorld Level: 242
YoWorld Start Date: Feb 14, 2010
 
Forum Posts: 810
Forum Title: YoSupporter
Location: North Carolina

Re: Charged 5 Yocash

Postby Karena (130161749) » Mon Feb 11, 2019 5:11 pm

:sad: Just got charged 5 yocash for the FREE room. Can BVG reimburse us, I actually did NOT want to buy it...but if something says free, it is FREE, IMO...Thanks so much.
User avatar
Karena (130161749)
YoWorld Level: 242
YoWorld Start Date: Oct 20, 2009
 
Forum Posts: 164
Forum Title: YoApprentice
Location: Riding my horse and lost in the woods....

Re: Charged 5 Yocash

Postby Viking David » Mon Feb 11, 2019 5:11 pm

LisaTM (10095126) wrote:
Viking David wrote:Odd, I'll get the team to fix that.


Thank you, David. Will those of us who clicked buy and were charged be automatically refunded the 5 yocash, or do we need to submit a ticket?


looking for some answers and what happened, be back with an answer to that soon.
:D :hug:
User avatar

Viking David
YoWorld Level: 191
 
Forum Posts: 1421
Forum Title: YoWorld Community Manager
Location: YoWorld HQ @ Big Viking Games

Re: Charged 5 Yocash

Postby SORA671 (138791320) » Mon Feb 11, 2019 5:11 pm

Same here, I hope it gets fixed soon.
User avatar

SORA671 (138791320)
YoWorld Level: 320
YoWorld Start Date: Dec 05, 2009
 
Forum Posts: 15
Forum Title: YoRookie

Re: Charged 5 Yocash

Postby Mrs Poker (2830693) » Mon Feb 11, 2019 5:12 pm

Karena (130161749) wrote::sad: Just got charged 5 yocash for the FREE room. Can BVG reimburse us, I actually did NOT want to buy it...but if something says free, it is FREE, IMO...Thanks so much.


They are pretty good at refunding issues like this dont worry x
User avatar

Mrs Poker (2830693)
YoWorld Level: 316
YoWorld Start Date: Sep 21, 2008
 
Forum Posts: 5908
Forum Title: YoDedicated
Location: U.K

Re: Charged 5 Yocash

Postby LisaTM (10095126) » Mon Feb 11, 2019 5:13 pm

Viking David wrote:
LisaTM (10095126) wrote:
Viking David wrote:Odd, I'll get the team to fix that.


Thank you, David. Will those of us who clicked buy and were charged be automatically refunded the 5 yocash, or do we need to submit a ticket?


looking for some answers and what happened, be back with an answer to that soon.
:D :hug:


Cool. Thanks, David! :hug:
Image

"I don't want to lubricate that." - Guybrush Threepwood
User avatar

LisaTM (10095126)
YoWorld Level: 322
YoWorld Start Date: Feb 24, 2009
 
Forum Posts: 14643
Forum Title: YoWild
Location: undisclosed

Re: Charged 5 Yocash

Postby Skylar Heartbinder (119863787) » Mon Feb 11, 2019 5:13 pm

LOL the gem event is on strike!
User avatar
Skylar Heartbinder (119863787)
YoWorld Level: 275
YoWorld Start Date: Sep 06, 2009
 
Forum Posts: 340
Forum Title: YoRegular

Re: I GOT CHARGED 5 YC FOR FREE GEM EVENT ROOM

Postby LiL MaMa (149099631) » Mon Feb 11, 2019 5:13 pm

He's got a lot of merging to do lol Sami you beat me to it
Image
WELCOME
User avatar
LiL MaMa (149099631)
YoWorld Level: 275
YoWorld Start Date: Feb 09, 2010
 
Forum Posts: 1938
Forum Title: YoFan

Re: Charged 5 Yocash

Postby GoonieGirl (187533408) » Mon Feb 11, 2019 5:13 pm

i got charged as well and i cant open the first chest, anyone else cant open the first chest?
User avatar
GoonieGirl (187533408)
YoWorld Level: 273
YoWorld Start Date: Sep 25, 2017
 
Forum Posts: 179
Forum Title: YoApprentice
Location: Kentucky,USA

PreviousNext

Return to YoWorld Discussions