[EVENT] Romancing The Yos Event

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Re: [EVENT] Romancing The Yos Event

Postby FlipAway (12779881) » Mon Feb 11, 2019 5:17 pm

Straw 44SHLD (116376068) wrote:cant open first chest. keeps saying error, Also the free room was not free charged me 5 yocash. Not right.

Same :grr I am mad.
I was decorating and I have seen the pop up and poooooooof 5 YC for a FREE room grrrrrrr.
Just sent a ticket I hope the issue will be fixed fast!
:nerd:
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Re: [EVENT] Romancing The Yos Event

Postby AAF Cokey2H0TxTBY (167109704) » Mon Feb 11, 2019 5:17 pm

And blow kiss action please :(
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Re: [EVENT] Romancing The Yos Event

Postby Penguins (132099493) » Mon Feb 11, 2019 5:18 pm

Thanks for working hard on these events but it's best to release when it's all ready. Mine also didn't work. Same as everyone got charged 5 cash n chest wont open
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Re: [EVENT] Romancing The Yos Event

Postby Cheryl (105278347) » Mon Feb 11, 2019 5:18 pm

I too can't open the starter chest and also got charged 5yc for the free room. It's been so long I cant remember how to submit a ticket???
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Re: [EVENT] Romancing The Yos Event

Postby Kay (120975734) » Mon Feb 11, 2019 5:19 pm

I hope we get our yocash back
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Re: [EVENT] Romancing The Yos Event

Postby TwiSted (176615370) » Mon Feb 11, 2019 5:22 pm

:?: :quiet: Yeah i have same problems with room and boxes !
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Re: [EVENT] Romancing The Yos Event

Postby LIONSDEN (105986068) » Mon Feb 11, 2019 5:23 pm

Not working and cant claim the free room.
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Re: [EVENT] Romancing The Yos Event

Postby Tracy FFM (12534442) » Mon Feb 11, 2019 5:23 pm

Viking David wrote:We are investigating both the "50 gems box" and "'Free' Avenue" issue.
Thank you for your patience!

:D :thumbsup:


Glad you're looking in to it - because its not working for me either.
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Re: [EVENT] Romancing The Yos Event

Postby Lulu (106412583) » Mon Feb 11, 2019 5:23 pm

Mine is now working either...hope the tech's are on this....lots of ppl are having same problem and can't open the first chest...:(
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Re: [EVENT] Romancing The Yos Event

Postby FlipAway (12779881) » Mon Feb 11, 2019 5:24 pm

And I add if this is the start and you haven't even fixed a simple bug for preventing us to be charged of 5 YC for a Free Item I can't, and don't want imagine, what will be this event.
Have you ever take into account to SOLVE the glitches before start a new Event?
:grr
Last edited by FlipAway (12779881) on Mon Feb 11, 2019 5:25 pm, edited 1 time in total.
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Re: [EVENT] Romancing The Yos Event

Postby Malia (121175863) » Mon Feb 11, 2019 5:24 pm

If it is supposed to be a free room why is it saying purchase for 5 cash?
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Re: [EVENT] Romancing The Yos Event

Postby Jamiloo (187722378) » Mon Feb 11, 2019 5:25 pm

Yep got charged for the FREE Room.. It would be nice is youworld would ask To werify the purchase.. What are you doing about the glitch? Thanks for the awesome game otherwise.
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Re: [EVENT] Romancing The Yos Event

Postby Cheeya (2730905) » Mon Feb 11, 2019 5:27 pm

i wasnt charged but chest nah open
Must be love on the brain, that's got me feeling this way..
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GEM EVENT GLITCH

Postby XxSkylerxX XXX (123054950) » Mon Feb 11, 2019 5:27 pm

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Can't claim the first chest...get an error. :shocked:
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Re: [EVENT] Romancing The Yos Event

Postby Jennifer (187255645) » Mon Feb 11, 2019 5:28 pm

I got charged for the room also even though it showed free. I sent in a ticket. Now I can't open the first chest because of an error message. Hope we get our 5yc back.
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Re: [EVENT] Romancing The Yos Event

Postby Lady Haha (119454292) » Mon Feb 11, 2019 5:32 pm

Oh super. Another gem event. I can barely contain my excitement over here.
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Re: [EVENT] Romancing The Yos Event

Postby Viking David » Mon Feb 11, 2019 5:33 pm

Update:

YoFans can now enter the February Gem Event and claim their 50 Free Gems. YoFans can now claim the Tropical Room Avenue for free. Players who had already purchased the Avenue and were wrongly charged 5 YoCash, have now been returned their 5 YoCash.

Thanks for your patience everyone!

:D :thumbsup:
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Re: [EVENT] Romancing The Yos Event

Postby LisaTM (10095126) » Mon Feb 11, 2019 5:35 pm

Viking David wrote:Update:

YoFans can now enter the February Gem Event and claim their 50 Free Gems. YoFans can now claim the Tropical Room Avenue for free. Players who had already purchased the Avenue and were wrongly charged 5 YoCash, have now been returned their 5 YoCash.

Thanks for your patience everyone!

:D :thumbsup:


Thank you, David!! And thank you guys for the quick fix! :thumbsup: :hug:
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Re: [EVENT] Romancing The Yos Event

Postby KupKake (177453660) » Mon Feb 11, 2019 5:36 pm

Mine is working now...ty! :D
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Re: [EVENT] Romancing The Yos Event

Postby Rod (126579776) » Mon Feb 11, 2019 5:40 pm

If you guys really want people to get jazzed up about this stuff, you really should ADVERTISE the content tiers. Every time a new tier is available you could post it like Miss Lyndy does except make it huge and easily seen so that players can SEE what they could win BEFORE they get started. You'll have them shoving yo cash into the gems faster than a 5 year old on a Snickers bar.

You gotta stop treating the tiers like a mystery. The NEW content is your best selling point. Sell it. :angel:
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