Update: Gem Event Temporarily Disabled (Update: Fixed!)

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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby Sandra (109984625) » Sun Feb 10, 2019 8:31 pm

I don't have the gem icon. I don't know how to send a ticket
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby Pix Elated (6134566) » Sun Feb 10, 2019 9:02 pm

Sandra (109984625) wrote:I don't have the gem icon. I don't know how to send a ticket

The icon was removed again. You can open a ticket by clicking "Help" in the upper right area when you are logged into the game.
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby Doodler (10729465) » Sun Feb 10, 2019 10:21 pm

Theresa (122233016) wrote:
Pix Elated (6134566) wrote:What exactly was "fixed"?

Since the gem event icon returned, I have no option to complete Hangouts, even though it keeps showing me what the prize would be if I did so. I have no free gems to collect either.

Really, at this point just wondering why it is still there...?

exactly! several others said the same as me... they couldn't get their last 5 gems to open the last chest! i was on 145 and should've got 1 lot of 5 free to open my last 150! others have missed the dog because they couldn't do the last hang-out!


Yep, it never was fixed and not a peep from BVG! I think I had 45 gems, so not as bad as you, but it still irks me.
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby TikiChic (109925917) » Mon Feb 11, 2019 3:04 am

Theresa (122233016) wrote:
Pix Elated (6134566) wrote:What exactly was "fixed"?

Since the gem event icon returned, I have no option to complete Hangouts, even though it keeps showing me what the prize would be if I did so. I have no free gems to collect either.

Really, at this point just wondering why it is still there...?

exactly! several others said the same as me... they couldn't get their last 5 gems to open the last chest! i was on 145 and should've got 1 lot of 5 free to open my last 150! others have missed the dog because they couldn't do the last hang-out!



Dog? There was a Dog?!! I finished all my hangouts before the event went down the first time - I didn't get a dog!! :wailing:
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby XxCHARLxX (102501161) » Mon Feb 11, 2019 5:09 pm

STILL not working error when opening box ughhh
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby Theresa (122233016) » Mon Feb 11, 2019 5:52 pm

Doodler (10729465) wrote:
Theresa (122233016) wrote:
Pix Elated (6134566) wrote:What exactly was "fixed"?

Since the gem event icon returned, I have no option to complete Hangouts, even though it keeps showing me what the prize would be if I did so. I have no free gems to collect either.

Really, at this point just wondering why it is still there...?

exactly! several others said the same as me... they couldn't get their last 5 gems to open the last chest! i was on 145 and should've got 1 lot of 5 free to open my last 150! others have missed the dog because they couldn't do the last hang-out!


Yep, it never was fixed and not a peep from BVG! I think I had 45 gems, so not as bad as you, but it still irks me.

well the same as me really... i had 145 so bought 2 x 50 chests and finished on 45.
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby Rissa (153576357) » Mon Feb 11, 2019 9:08 pm

Thanks! Except , I seen on another thread... it's the exact same old items again in the gem chests again as lat month's
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