Update: Gem Event Temporarily Disabled (Update: Fixed!)

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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby NickAnthony (163953296) » Fri Feb 08, 2019 5:31 am

Theresa (122233016) wrote:
cj (184446005) wrote:its not fixed i didnt get my prize which is the dog.

send in a ticket... i have done so and the more sent in the better :D
ticket sent but still isn't woorking even after rf
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby NickAnthony (163953296) » Fri Feb 08, 2019 5:34 am

AS (124525272) wrote:What about free gems from yesterday?! :(

wasn't working yesterday either we should all get a legendary prize for free or full gems at the least
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby Theresa (122233016) » Fri Feb 08, 2019 7:50 am

NickAnthony (163953296) wrote:
Theresa (122233016) wrote:
cj (184446005) wrote:its not fixed i didnt get my prize which is the dog.

send in a ticket... i have done so and the more sent in the better :D
ticket sent but still isn't woorking even after rf

if they get a load of tickets all saying the same they will see the stuff up and hopefully fix it!
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby AS (124525272) » Fri Feb 08, 2019 8:14 am

Dear BVGs, please fix these bugs. We are all waiting for the answer or new fixing. If the fixing is a problem, at least you could give free gems to all.
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby Theresa (122233016) » Fri Feb 08, 2019 10:22 am

AS (124525272) wrote:Dear BVGs, please fix these bugs. We are all waiting for the answer or new fixing. If the fixing is a problem, at least you could give free gems to all.

:thumbsup: ... i keep checking but i haven't seen a Viking online for a while. ive sent in a ticket too
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby BrandonPLUSH (3852887) » Fri Feb 08, 2019 12:53 pm

So is this just being ignored or?
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby Theresa (122233016) » Fri Feb 08, 2019 1:03 pm

BrandonPLUSH (3852887) wrote:So is this just being ignored or?

yes it looks like it! there was a Viking on here a couple of hours ago so i quickly commented on my thread asking if they could tell the team that it hasn't been fixed properly but no reply. this thread has no replies either and i haven't heard back from my ticket yet! they are obviously not going to bother fixing it properly before the time runs out :sad:
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby LindyLou Who (126352247) » Fri Feb 08, 2019 1:07 pm

They want us to buy Gems and it ain't happening for this girl.
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby XxCHARLxX (102501161) » Fri Feb 08, 2019 2:57 pm

its NOT fixed

ughhh
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby Theresa (122233016) » Fri Feb 08, 2019 3:46 pm

XxCHARLxX (102501161) wrote:its NOT fixed

ughhh

i know and all our comments and threads have been ignored... and im waiting for a reply from my ticket as well! doesn't look like it will be fixed in the next hour and 15 mins! o_o
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby Christine (157195152) » Fri Feb 08, 2019 4:32 pm

I'm guessing they don't care about us anymore.
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby Pix Elated (6134566) » Fri Feb 08, 2019 4:34 pm

What exactly was "fixed"?

Since the gem event icon returned, I have no option to complete Hangouts, even though it keeps showing me what the prize would be if I did so. I have no free gems to collect either.

Really, at this point just wondering why it is still there...?
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby Theresa (122233016) » Fri Feb 08, 2019 4:42 pm

Christine (157195152) wrote:I'm guessing they don't care about us anymore.

yep! 2 Vikings have been on here replying to other threads but none about this!
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby Theresa (122233016) » Fri Feb 08, 2019 4:44 pm

Pix Elated (6134566) wrote:What exactly was "fixed"?

Since the gem event icon returned, I have no option to complete Hangouts, even though it keeps showing me what the prize would be if I did so. I have no free gems to collect either.

Really, at this point just wondering why it is still there...?

exactly! several others said the same as me... they couldn't get their last 5 gems to open the last chest! i was on 145 and should've got 1 lot of 5 free to open my last 150! others have missed the dog because they couldn't do the last hang-out!
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby BrandonPLUSH (3852887) » Fri Feb 08, 2019 5:11 pm

This is the customer service I've come to expect from this company. I'm not surprised that nothing has been done at all.
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby Theresa (122233016) » Fri Feb 08, 2019 6:06 pm

BrandonPLUSH (3852887) wrote:This is the customer service I've come to expect from this company. I'm not surprised that nothing has been done at all.
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same! :thumbsup: ... and not happy with the fact that there were plenty of replies going around on other threads but the threads about this and all the comments on this sticky were just ignored
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby Lady Haha (119454292) » Sat Feb 09, 2019 8:17 pm

*As nice as I can possibly say it*....To hell with the gem events!!!!! :D :party:
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby Lady Haha (119454292) » Sat Feb 09, 2019 8:19 pm

BrandonPLUSH (3852887) wrote:This is the customer service I've come to expect from this company. I'm not surprised that nothing has been done at all.
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Where did you get this footage of me? :haha: :haha:
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby Cole (186324919) » Sat Feb 09, 2019 11:34 pm

What gem event ?! I see nothing.
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Re: Update: Gem Event Temporarily Disabled (Update: Fixed!)

Postby Theresa (122233016) » Sun Feb 10, 2019 5:52 pm

Cole (186324919) wrote:What gem event ?! I see nothing.

too late it's over lol :D
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