Didn't receive YoCash at level 50

[WheresMyStache (123271982)]

Wow - didn't expect so many people to have same problem lol. Each of you should have received YoCash per level of upgrade. I had 0 and won (41+42+43+44+45+46+47+48+49= 405).

[Bubbles (11246014)]

So some people are receiving and some arent? I sent in a ticket even though i know no one will respond for probably a few days. I should reach level 45 today and see if I get yocash for that level. I got yocash for 41-43 but nothing for 44, not even coins.

[Viking Jess]

Hi guys! We're so sorry for the confusion.

We've been experiencing some trouble with level up rewards in the app since our most recent update. A small number of players were able to receive larger prizes than were intended for each level up, and we very much appreciate those who reported the issue to us.

We're acutely aware of the health of YoWorld and what might affect it at all times, and we're so lucky to have a community who helps us support the future of YoWorld. It would be unfair to remove erroneous rewards from players who inadvertently received them due to our error - but while we would love to be able to keep giving everyone huge sums of YoCash for leveling up, unfortunately to allow the bug to continue would have extremely serious implications for the Yo economy in the future.

There shouldn't be situations where you receive nothing for leveling up, however. If you believe you received no reward, or have any questions or concerns about the issue, please do reach out to us in a support ticket. We're more than happy to look into it for you!

[WheresMyStache (123271982)]

Hi guys! We're so sorry for the confusion.

We've been experiencing some trouble with level up rewards in the app since our most recent update. A small number of players were able to receive larger prizes than were intended for each level up, and we very much appreciate those who reported the issue to us.

We're acutely aware of the health of YoWorld and what might affect it at all times, and we're so lucky to have a community who helps us support the future of YoWorld. It would be unfair to remove erroneous rewards from players who inadvertently received them due to our error - but while we would love to be able to keep giving everyone huge sums of YoCash for leveling up, unfortunately to allow the bug to continue would have extremely serious implications for the Yo economy in the future.

There shouldn't be situations where you receive nothing for leveling up, however. If you believe you received no reward, or have any questions or concerns about the issue, please do reach out to us in a support ticket. We're more than happy to look into it for you!

Thank you so much for the response! In this case, please disregard my ticket that I sent about this. Thanks !!

[Ice Princess (113586408)]

Yes guys, there is 50 yc at level 50. Here is a screenshot my friend took.

Hit level 50 this morning. Thought I would at least get some coins but just received the raining poker chip effect. Oh well, bummed but it is what it is. Yes, I saw the Viking response but some coin (no matter how small) would have been nice.

[Lainie (124009750)]

Oh now I feel so bad... I had no idea that it was really a glitch...

[BrandonPLUSH (3852887)]

Hi guys! We're so sorry for the confusion.

We've been experiencing some trouble with level up rewards in the app since our most recent update. A small number of players were able to receive larger prizes than were intended for each level up, and we very much appreciate those who reported the issue to us.

We're acutely aware of the health of YoWorld and what might affect it at all times, and we're so lucky to have a community who helps us support the future of YoWorld. It would be unfair to remove erroneous rewards from players who inadvertently received them due to our error - but while we would love to be able to keep giving everyone huge sums of YoCash for leveling up, unfortunately to allow the bug to continue would have extremely serious implications for the Yo economy in the future.

There shouldn't be situations where you receive nothing for leveling up, however. If you believe you received no reward, or have any questions or concerns about the issue, please do reach out to us in a support ticket. We're more than happy to look into it for you!

If you were watching the economy so closely you'd have picked up on it without fans bringing it to your attention, more like your concerned about your own pockets. That cash is a drop in the ocean with the current prices of items you release, costs anything up to 200 cash these days just to decorate one room. Very unfair to those who spent real money to level up with the thought of receiving cash rewards who will now get next to nothing. I hope you'll be making it right for those people.

[Bubbles (11246014)]

Guess I should have level up faster.. but since we only received 41,42,43 coins along with the yocash, it was harder to earn coins. I sent in a ticket before Jess responded explaining that I didnt get an award for level 44 along with the fact that other players werent receiving the same prizes so I'm not sure I should send in another one just saying that I didnt receive an award.
I did just reach level 45 and received a big coin reward so

[Bubbles (11246014)]

Hi guys! We're so sorry for the confusion.

We've been experiencing some trouble with level up rewards in the app since our most recent update. A small number of players were able to receive larger prizes than were intended for each level up, and we very much appreciate those who reported the issue to us.

We're acutely aware of the health of YoWorld and what might affect it at all times, and we're so lucky to have a community who helps us support the future of YoWorld. It would be unfair to remove erroneous rewards from players who inadvertently received them due to our error - but while we would love to be able to keep giving everyone huge sums of YoCash for leveling up, unfortunately to allow the bug to continue would have extremely serious implications for the Yo economy in the future.

There shouldn't be situations where you receive nothing for leveling up, however. If you believe you received no reward, or have any questions or concerns about the issue, please do reach out to us in a support ticket. We're more than happy to look into it for you!

If you were watching the economy so closely you'd have picked up on it without fans bringing it to your attention, more like your concerned about your own pockets. That cash is a drop in the ocean with the current prices of items you release, costs anything up to 200 cash these days just to decorate one room. Very unfair to those who spent real money to level up with the thought of receiving cash rewards who will now get next to nothing. I hope you'll be making it right for those people.

Especially since some players leveled up faster than others and received something like 400 yocash all together. It's unfair to those who didnt. Even if it was a glitch

[YDZ Hunter (183289260)]

Hi guys! We're so sorry for the confusion.

We've been experiencing some trouble with level up rewards in the app since our most recent update. A small number of players were able to receive larger prizes than were intended for each level up, and we very much appreciate those who reported the issue to us.

We're acutely aware of the health of YoWorld and what might affect it at all times, and we're so lucky to have a community who helps us support the future of YoWorld. It would be unfair to remove erroneous rewards from players who inadvertently received them due to our error - but while we would love to be able to keep giving everyone huge sums of YoCash for leveling up, unfortunately to allow the bug to continue would have extremely serious implications for the Yo economy in the future.

There shouldn't be situations where you receive nothing for leveling up, however. If you believe you received no reward, or have any questions or concerns about the issue, please do reach out to us in a support ticket. We're more than happy to look into it for you!

If your worried about the yo economy its already ruined. The new deal everyday almost killed it. Everything is over priced and 80% of the people who play yoworld have to spend money to survive its almost pushing me to the edge to quit this game and take my money and business somewhere else as of now no more money is going to b spent on yoworld from me.

[ChloePumpkin (176209997)]

Darn, I wish I'd leveled up faster. LOL

Here's what I got from 47. I guess since they're not giving out the YC on all levels that this is correct.



But I'll have to send a ticket in for Level 46 because I got nothing.

[TatorTotPLUSH (145015552)]

Hi guys! We're so sorry for the confusion.

We've been experiencing some trouble with level up rewards in the app since our most recent update. A small number of players were able to receive larger prizes than were intended for each level up, and we very much appreciate those who reported the issue to us.

We're acutely aware of the health of YoWorld and what might affect it at all times, and we're so lucky to have a community who helps us support the future of YoWorld. It would be unfair to remove erroneous rewards from players who inadvertently received them due to our error - but while we would love to be able to keep giving everyone huge sums of YoCash for leveling up, unfortunately to allow the bug to continue would have extremely serious implications for the Yo economy in the future.

There shouldn't be situations where you receive nothing for leveling up, however. If you believe you received no reward, or have any questions or concerns about the issue, please do reach out to us in a support ticket. We're more than happy to look into it for you!

If you were watching the economy so closely you'd have picked up on it without fans bringing it to your attention, more like your concerned about your own pockets. That cash is a drop in the ocean with the current prices of items you release, costs anything up to 200 cash these days just to decorate one room. Very unfair to those who spent real money to level up with the thought of receiving cash rewards who will now get next to nothing. I hope you'll be making it right for those people.

I agree Brandon, I probably like many others spent money on the app in hopes of leveling up faster in order to get the yc rewards. However, now that those rewards have been removed, I have gotten pretty much nothing for leveling up on the app. So at this point, what is the point of trying to level up....NOTHING...other than it being a time waster. I hope that they will find a way to make it right with those who did not get to enjoy the 455 yc that some many others are able to.

[Saint Queen (103378167)]

Hi guys! We're so sorry for the confusion.

We've been experiencing some trouble with level up rewards in the app since our most recent update. A small number of players were able to receive larger prizes than were intended for each level up, and we very much appreciate those who reported the issue to us.

We're acutely aware of the health of YoWorld and what might affect it at all times, and we're so lucky to have a community who helps us support the future of YoWorld. It would be unfair to remove erroneous rewards from players who inadvertently received them due to our error - but while we would love to be able to keep giving everyone huge sums of YoCash for leveling up, unfortunately to allow the bug to continue would have extremely serious implications for the Yo economy in the future.

There shouldn't be situations where you receive nothing for leveling up, however. If you believe you received no reward, or have any questions or concerns about the issue, please do reach out to us in a support ticket. We're more than happy to look into it for you!

It would be unfair to remove erroneous rewards from players who inadvertently received them due to our error

in the past you guys have made mistakes before, but banned people because of "your errors."

[TatorTotPLUSH (145015552)]

Hi guys! We're so sorry for the confusion.

We've been experiencing some trouble with level up rewards in the app since our most recent update. A small number of players were able to receive larger prizes than were intended for each level up, and we very much appreciate those who reported the issue to us.

We're acutely aware of the health of YoWorld and what might affect it at all times, and we're so lucky to have a community who helps us support the future of YoWorld. It would be unfair to remove erroneous rewards from players who inadvertently received them due to our error - but while we would love to be able to keep giving everyone huge sums of YoCash for leveling up, unfortunately to allow the bug to continue would have extremely serious implications for the Yo economy in the future.

There shouldn't be situations where you receive nothing for leveling up, however. If you believe you received no reward, or have any questions or concerns about the issue, please do reach out to us in a support ticket. We're more than happy to look into it for you!

It would be unfair to remove erroneous rewards from players who inadvertently received them due to our error

in the past you guys have made mistakes before, but banned people because of "your errors."

This is very true and I feel that it should be put back into place so everyone has the same chance to earn the YC. I get what they are saying about the economy of the game, but let's face it....things cost MILLIONS of coins to get any more and tons of YC and most people do not have YC to spend on items or some of them don't or can't spend real money on the game to get the items.....so I just can't see how this would affect the economy any more than the economy has been affected already......

[TatorTotPLUSH (145015552)]

Hi guys! We're so sorry for the confusion.

We've been experiencing some trouble with level up rewards in the app since our most recent update. A small number of players were able to receive larger prizes than were intended for each level up, and we very much appreciate those who reported the issue to us.

We're acutely aware of the health of YoWorld and what might affect it at all times, and we're so lucky to have a community who helps us support the future of YoWorld. It would be unfair to remove erroneous rewards from players who inadvertently received them due to our error - but while we would love to be able to keep giving everyone huge sums of YoCash for leveling up, unfortunately to allow the bug to continue would have extremely serious implications for the Yo economy in the future.

There shouldn't be situations where you receive nothing for leveling up, however. If you believe you received no reward, or have any questions or concerns about the issue, please do reach out to us in a support ticket. We're more than happy to look into it for you!

It would be unfair to remove erroneous rewards from players who inadvertently received them due to our error

in the past you guys have made mistakes before, but banned people because of "your errors."

This is very true and I feel that it should be put back into place so everyone has the same chance to earn the YC. However, a player should not be penalized for receiving items that were given because of a programming error. I get what they are saying about the economy of the game, but let's face it....things cost MILLIONS of coins to get any more and tons of YC and most people do not have YC to spend on items or some of them don't or can't spend real money on the game to get the items.....so I just can't see how this would affect the economy any more than the economy has been affected already......

[WheresMyStache (123271982)]

Guys, I understand your frustration but Viking Jess explained it clearly. It was a mistake that the rewards were given out. If you spent money to receive the YoCash when leveling up, then you weren't playing the app correctly. You "gamble" what you spend. I did not expect to get a reward at each level. The only reason I brought this to attention and thought I missed out on 50 YoCash was because my friend had received it and I had not, but now I understand why.

Inflation occurs in the real world as well as on internet games such as this one. There are other items, new items, even better items that you can purchase & afford on YoWorld. BVG literally releases new items almost every day/week and has multiple themes. This was not a thread to complain about the game, but just to find out information about the YoCash reward and it's been answered. Thank you.

[Willow (13350872)]

Although I was one of them that leveled up to 50 and got my yocash with each level. I would think there should be a way to make it right for those that didn't get to level up as fast. Even if they'd give half of what others got. Sure that still doesn't make it fair but it's better then not getting anything at all. I really don't think that it would hurt the yo economy at all actually. I mean it takes time to level up especially if you're not real far..so you'd only be giving out so much here and there and with the cost of things people would have theirs spent in no time. Either that or maybe give a good amount of coins for doing so. Not just a piddly 200 to 300k...I don't know just my opinion

[Viking Jess]

It would be unfair to remove erroneous rewards from players who inadvertently received them due to our error

in the past you guys have made mistakes before, but banned people because of "your errors."

In this case, it would be highly unfair to anyone if we were to ban them simply for playing and interacting with the app in the same ways you normally would. In the past, if anyone was restricted after we made an error, it was because they took advantage of the mistake and exploited it for their own personal gain. We wouldn't ever intentionally ban anyone just because we made a mistake!

[Lainie (124009750)]

Thanks for that Jess. I levelled up to maximum well before any of this came to light. Those of us who did that certainly did it in all innocence.

[ChloePumpkin (176209997)]

There shouldn't be situations where you receive nothing for leveling up, however. If you believe you received no reward, or have any questions or concerns about the issue, please do reach out to us in a support ticket. We're more than happy to look into it for you!

I got nothing at 46 and just this morning, I got nothing from 48. I will send a ticket. Thank you, Jess!!!